CJdropshipping: Much Faster

Linda is very attentive and always finds a solution.

Sita Cui was quick to answer my questions and showed impressive product knowledge. Her friendly and approachable manner made me, a newcomer to e-commerce, feel at ease. Despite being not tech-savvy, her encouragement has boosted my confidence in navigating this new journey. Grateful for her excellent assistance Kristy has taken my issue seriously. I have been chatting to an agent, sent email but I have just been passed around. This is over a month now. I would just like all of my Inventory shipped to my address. Kristy will refer me to my agent and hopefully I will get final resolution. Kristy has been helpful and hoping this will lead to a resolution.

Arlene just helped me complete my very first order! This can be overwhelming at the start, but she was was kind and walked me through it! So appreciative:)

Ken Yang was awesome, he helped answer many difficult questions I had. Give him a raise, please. He is a great asset to your company! Very smart guy! Thanks again Ken!

Ms. Cristina Chen of CJ is very accommodating and helpful. I can understand her instructions very well. It's my first time to fulfill an order and I'm naïve when it comes to navigating the features. Thank you so much, Ms. Cristina.

Elsa Tong was polite, used pictures and fast. Thanks

I love Cj. What i appreciate the most on Cj is their dedicated agent. Mine, Lydia is awesome. She respond to my question almost immediately, regardless the time difference. That why i am feeling confident using the application.

Thank you Cristina Chen for great support. I appreicate your patience and clear instructions. I wish I could give you more stars...

Leah did a great job helping me with my questions. Always answering fast and accurate, very happy! :)

Thanks a lot for your quick response and thanks to Raymond He

Thank you for the great support. The Cj team was able to help me with all of my problems. Very helpful and friendly. Many thanks again to Christina

I contacted customer support due to an issue with fulfilling a mixed-vendor order. Bonnie Gu initially responded and attempted to guide me through the process with the "batch update to orders" feature. However, this led to an unintended disconnection of all items in the order. The situation was made more difficult when the conversation with Bonnie was left unresolved. Fortunately, Suki Huang stepped in and was instrumental in clarifying the confusion. Suki provided comprehensive answers to all the questions and navigated us through the correct process to isolate and address the issue with the item from the other vendor. The assistance from Suki was a stark contrast to the earlier part of the exchange, demonstrating both professionalism and a commitment to resolving customer issues. I am grateful for Suki's intervention, which ultimately rectified the situation and allowed me to complete the order for my customer. The support provided by Suki was a redeeming aspect of the service experience.

Great costumer service! Highly recommend. So quick response and help. Thank you to my personal agent Sena Yang, she is amazing. Always finds solutions!

I am very happy with CJ and especially with my agent Ashley Wu. She is always there for me to anwser my questions and to provide me with repsonses and solutions. She is a very engaged agent. i'm very happy that she is my agent and that i can count on her. Always happy to work with cj and with ashley wu

Firstly , CJ is a perfect dropshipping site to setup my business very helpful many SKU's and wide Varity for all startup businesses . Secondly, they have a very strong support team specially and they dedicate one for all your inquires so special thanks to my agent (Aoki) and also for (Angel) for their continuous support.

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I experienced prompt and efficient assistance from Ms. Amy during my consultation. She aided me in obtaining the necessary information for my product quickly and effectively. Her professionalism and direct approach were greatly appreciated.

Very easy to use and great product selection. Customer service is excellent and Alan has been a great help to me.

Linda was super helpful with helping me to get my Shopify and TikTok store connected to my CJ Dropshipping account. I was getting frustrated but once she started sending me the screenshots that included yellow circles and red arrows, it truly helped! Your amazing Linda and I absolutely love you as my agent!!!!

I wouldn't suggest using this platform. The prices are much higher compared to AliExpress or Xendrop. Shipments are consistently delayed, and about 70% of the time, they request additional money for shipping after you've already paid the initial shipping cost. They seldom issue refunds for order problems, and they even blocked my account when I tried to dispute a payment after they repeatedly refused to refund me. Now, I'm switching to more professional and superior platforms.