All reviews

Rating Breakdown

  • 5
    86% (2,154 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (54 ratings)

Reviews with Text

  • 99% (2,214)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 6, 2022

Sehr guter und freundlicher Support, die App funktioniert ohne Probleme. eine gute Alternative zu anderen Dropshipping Anbietern mit schneller Lieferzeit. Ich bin bis jetzt sehr zufrieden.

Using app

4 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Great Customer Service support from Estella wu and a very streamlined experience. No issues so far, they are always available on chat.

Store

NZBeats

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Saturn was extremely helpful and very knowledgeable. She was able to help me with all my questions very quickly. Great service!

Using app

About 19 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Great customer support! Quick and precise providing a status on my orders. The response was accurate! Thank you AdaQiu!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Very good App and services ! Ada Qiu is helping us growing our store fast! Very happy of her help :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 1, 2022

don't come any near this company it will be just a waste of time and money this is the worst company I ever worked with!!!

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. We will help you check the specific reason.

5 / 5 Share

Dec. 27, 2023

I am highly satisfied with cj dropshipping and customer service agent Skye. She is very professional and always do help.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

Great Company. Fiona my agent is really reactive and proactive. Always here to help and give you what you need in a short time. Work with CJ since 2020 and will continue too

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2024

I had the pleasure of working alongside Vincy at CJ, and I can confidently say she is outstanding! Right from the start, she prioritized streamlining the process for me. Vincy is incredibly prompt with her responses, which proved invaluable when addressing urgent matters. Yet, her expertise goes beyond just being quick; she demonstrates a profound comprehension and offers incredibly beneficial guidance. I am sincerely grateful to Vincy for her exceptional support!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

CJ is a great intermediary solution for customizing packaging and improving delivery times. Sourcing requests are processed very quickly (24 hours). The customer support is very responsive and kind when you need help with the application. A big thank you to Alan Yang for his help. Zoey Zheng was very responsive as well helping me syncing my orders with my store. They are always here to solve your issues. I recommend CJ

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

good customer service, and fast, many options to communicate with them too, and vey large numbers of items

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

A very helpful app, with superb support, many items offered, even with lower prices and most importantly, fast shipping

Using app

9 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

App is top Sveta helped me solve the problem with all my inquiries related to fulfillment orders. Thank you

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

The app is great and Alan was super helpful. He walked me through orders and helped with all my inquiries related to fulfillment and custom photos. Thanks!!

Using app

9 days

Total reviews

1

Average rating

5.0

4 / 5 Share

July 29, 2022

My agent Fiona is always very helpful. Sometimes packages take a bit longer than usual to arrive but Fiona usually helps resolve any issues in a timely manner.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

4 / 5 Share

July 29, 2022

CJ est le partenaire de mon succès, même si tout n'est clairement pas parfait je peux quand même vous conseiller cette plateforme qui dans l'ensemble est bien mieux que aliexpress. Et merci à mon agent Shicharl qui a toujours été d'une grande aide et d'une grande réactivité :).

Using app

16 days

Total reviews

1

Average rating

4.0

5 / 5 Share

July 28, 2022

CJ is the best dropshipping platform on the market by far. Quick fulfilment and support. Highly recommended.

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

June 1, 2023

CJ is great & thanks to Phoebus Wang, June, Violet Su to name a few that have really helped my out! The Live Support is always available, fast and provides a solution.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2022

If it was possible to give 10 stars Connie Jin would receive them. Again, I would like to thank her for taking her time with me and being very detailed and showing exactly where and what to look for. Customer Service is not DEAD, well not with Connie Jin. She is very professional, knowledgeable, and customer oriented. She eased the worriness of a first-timer, or anyone who is in this business. I pray I get her again or someone close to her caliber. Get training CJ!! Will recommend to others!! I am pleased so far and pray I will continue to be!!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2022

Learning to use CJ to scale my dropshipping business. Seems like a mature and powerful platform with many problems sorted out (packaging, etc). Support team is great too, Sveta has answered all my questions promptly and patiently. Would recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0