CJdropshipping: Much Faster

Great service, I'm satisfied with my agent ( Yanky)

Suki Huang is from their 24h assistance and he is helping me since this morning! Many thanks!

I often communicate with CJDROPSHIPING they are always there. As today I had a problem it was solved quickly by Mrs Cristina thank you very much you are top.

Very quick response time and very good customer service. Arlene was very responsive and very helpful. Highly recommended.

Elsa Tong is so supportive and answers my all questions patiently, efficient worker, good communicator.

Extremely disappointed with their lack of responsibility for undelivered orders, several problems at this level and no action taken even though I have been working with them for 3 years. My old agent was good, recently the service has deteriorated. Private inventory products disappear after about a year, on the grounds that they are "liquidated" without us even being reimbursed, not serious at all...

Absolutely unacceptable and deeply unprofessional service. I was clearly told the product was in stock and ready to ship. Based on that confirmation, I placed the order and even paid extra for expedited shipping. After payment, I was repeatedly assured the order was being processed and would be dispatched soon. Instead, I received constant delays, vague responses, and completely contradictory information. First, the order was “in the warehouse.” Then it was “under processing.” Later, I was told it was “lost.” This is not a minor mistake — this is blatant mismanagement and misleading communication. Charging for fast shipping while failing to ship on time is unacceptable. For small online sellers like me, every order represents real revenue and real customer trust. Your lack of transparency and accountability directly harms our businesses. If you cannot provide accurate stock information or fulfill orders responsibly, you should not claim that items are available or offer expedited shipping at all. Extremely disappointing experience.

CJ Dropshipping has proven to be an invaluable partner for my e-commerce business. Their seamless integration, efficient order processing, and reliable shipping services have significantly streamlined my operations. Connie was very helpful and her contribution was important!

I am extremely pleased with CJ, especially my agent Connie Jin

I recently had the pleasure of working with Nancy from CjDropshipping, and I couldn't be more impressed with the level of service and assistance she provided. From start to finish, Nancy demonstrated a commitment to excellence that truly set her apart. Nancy's attention to detail and prompt communication made my experience seamless. She went above and beyond to address my inquiries and concerns, offering helpful insights and guidance throughout the entire process. Exceptional Service and Invaluable Assistance from Nancy at CjDropshipping!

CJ provides a great fulfilment service, very reliable and fast shipping. Customer service is also so really amazing as you get your own agent to help with everything. I am very please and happy with the care and attention that we have received. The system is also very easy to navigate and use, and we have used other 3PL's and fulfilment services and this is by far the best.

Great company to work with, so many products to choose from. My personal agent Lydia is so helpful and professional!

CJdropshipping is the perfect all in one app for getting started with dropshipping and it's crazy that it is free to install on your Shopify store. Being able to import products from Ali Express and automatically sync orders to my store makes everything super easy. The best part has definitely been my personal agent Skye though, SHE IS THE BEST!! She has been so helpful and enjoyable to work with! She is always quick to respond and ready to help with any question or problems that I've encountered with my store. She's the best!! And CJ in general is awesome too!

I've had an excellent experience with CJ Dropshipping, and Erica has been fantastic! The platform is easy to use and offers a great range of products, making it simple to manage my orders and inventory. Erica was incredibly helpful and responsive, ensuring I had all the support I needed with my questions. The fast shipping and ability to customize bundles make CJ stand out from other platforms. Highly recommend this service!

Thank you so much. Nigel provided an exceptional level of assistance. He demonstrated a great knowledge about CJ Dropshipping. Nigel used visuals to clarify things with me. He showcased a commitment to delivering a top-notch service up to the end of our conversation.

Amazing prices and service, my agent Eileen was here to help me and find solutions quickly and negotiate prices effectively lowering my COG !

CJ has definitely stepped up their game. Customer service has been awesome.Cheria helped us close a case quickly, definitely recommend.

CJDropshipping is a game-changer! Linda Feng's customer service is top-notch—knowledgeable, friendly, and patient. The platform itself is incredibly powerful, meeting all my dropshipping needs. Highly recommend for anyone in the e-commerce business!

CJ is extremely convenient, providing valuable assistance to cross-border store owners in achieving dropshipping and logistics during the early stages, saving a considerable amount of trouble. Highly commendable. Customer service representative July Chan is very diligent and responsible, helping me resolve numerous issues.

24 / 7 support, fast fulfillment Bonnie helped me most recently 1-29-24 EDIT: it's now been over a month of using CJ. my agent Surind Su has been very supportive to my business every step of the way. I look forward to utilizing more of CJs services as my business continues to grow.