CJdropshipping: Much Faster

Dec. 6, 2021

customer service is always present to listen to you and provide you with all the answers you need Martin is a good leader thank you very much to you

Dec. 4, 2021

Semplicemente fantastico, è un piacere lavorare con gli agenti di questa piattaforma, la giusta armonia tra prezzo e qualità.

Dec. 11, 2021

First of all, I want to clarify that my last agent Jessie is great, knowledgeable, and very helpful; she helped me to resolve most of the issues other agents created and the terrible service CJ provide. The problem and the reason of this review is because CJ start shipping your orders within the timeframe; then after you have a little bit of time with them, they start switching your 8-15 shipping method slowly (''which is the fastest they supposedly have'')to a 20 to 35 days in transit (several times longer or because of the long time, items get lost in transit often so you have to refund your customer but CJ will not refund you) They keep changing the shipping method and speed you paid for and you will not be able to do anything because they are still using '''''''''the supposed shipping method you paid for''''''' Then you start getting a ton of messages from your customers asking why their orders has not been delivered which yields to a bad review that you cannot hide or fix on your Facebook shop, etc. They WILL try to do anything and everything they can to avoid giving you a refund for orders placed and cancelled immediately, items damaged, etc. They start good so you can start using their app, but then later you will have all these issues and you will regret it.

Nov. 26, 2021

Very poor service. Realistically speaking, only 35-40% of orders are delivered properly. When I say that, I mean: The process does not exceed 5-6 days. It is very long for the others. Also, it REGULARLY happens that after 10 days of processing they just say “Out of Stock”. Very bad for us, they cover themselves while we quarrel with customers and lose them, as our reputation declines. The other thing people need to know is that the Agent assigned to them by CJ can't help but look at the warrants, say what's going on, can he speed up the process? NO, it almost doesn't serve. And worst of all is when they write to you "This often happens in the DS" MA don't? And because you don't update your Stock products nicely, it says 40,000 in stock, and you say sold out. Funny and sad. To summarize: The processing is horrible. They always apologize and that's why only the customer service serves, to help in the right way? Hard They do not update the camp regularly. Everything that is written on the site is not true. They are only suitable for a start, later you have to get away from them or you will fail in the worst case.

Nov. 17, 2022

Connie does everything for me and much more. Gives me corect informationall the time. I enjoy working with her! thank you so much!

Nov. 17, 2021

Really great customer support. I´m beggining an e-commerce and I´m happy of having always a quick and kind answer from cj. Thank you Ada Qiu

July 28, 2025

My review goes to agent Beatrix Hua for her above and beyond support. For CJ all together there is some room for improvement still, but the experience is much better now.

Nov. 16, 2021

J'utilise CJ depuis maintenant plusieurs mois. Il m'a fallu du temps pour lancer mon site internet, trouvez les produits, ... et l'équipe de CJ à toujours été présente. Les agents sont patients, efficaces et toujours prêts à rendre service. Merci pour tout CJDropshipping. ****** I have been using CJ for several months now. It took me a long time to launch my website, find the products, ... and the CJ team was still there. Officers are patient, efficient and always ready to help. Thanks for everything CJDropshipping.

Nov. 11, 2021

Collin Shao has been super supportive in answering complex and challenging questions. He definitely helped me in understanding CJ dynamics and helping me taking a decision. JC is definitely something I recommed.

Oct. 26, 2021

My agent, Shaw Zhu, was very fast in answering all my questions. He help me customize a set of products. Highly recommended.

Oct. 8, 2021

CJ dropshipping customer services is great with henry he assists me when I have an issue or anything that I need, thank you CJ

Sept. 30, 2021

The communication with Gina, the agent assigned to me, works smoothly and quickly via WhatsApp and she reliably ensures that my concerns are dealt with promptly. All in all, I am satisfied with the service so far after 5 months of cooperation.

Sept. 16, 2021

super helpful and supportive and responsive agent keep up the good work. i recommend this app for anyone

Sept. 14, 2021

Awesome app, great help from agent and answered all the questions I had about my store, products and suppliers and what to do

Sept. 6, 2021

Amazing customer service, Christian Chen has been really helpful and friendly! Highly recommended CJ.

Sept. 4, 2021

New to the app, trying to understand how it works. Connected with the support team and they are quite helpful in explaining the details.

Aug. 24, 2021

Great dropshipping app and company. My agent Mandy Lu has been incredibly supportive and always around to help out in any way possible.

Aug. 20, 2021

I am using this app and CJ provide me one of the best agent Shaw Zhu. Shaw Zhu help me when ever i need.

Aug. 11, 2021

The app integrates into the website well, though the best thing about it is your assistant! My assistant, Olivia Wu has been amazing and she is always there to help if I have any issues! Couldn't do it without her!

Aug. 9, 2021

I have been using their service for many years. Always Good Customer Service and Fast Shipping. Highly Recommend.