CJdropshipping: Much Faster
CJdropshipping, Free Sourcing, Order Fulfillment,
Rating
4.9
feedback
9,321
chart
#485
All reviews
Rating Breakdown
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March 14, 2024
Thanks CJ Dropshipping for the support they provide everytime. They never let me down. Special thanks to Garrison Wong for understanding my problem and helping me solve it. He did a wonderful job.
March 14, 2024
We have not been working with CJ for a long time, but our personal agent is great.
March 14, 2024
My expierence with agent Yori Lin wasn't good in my opinion. The orders were sent too late and i got lots of complainmts and my PayPal blocked thanks to them. I highle DO NOT RECOMMEND working with CJ Dropshipping.
March 14, 2024
Very useful whenever you need a question to be answered, Chandy Chen is on the job and is very helpful. It has been extremely helpful having assistance starting up my business
March 14, 2024
The customer care is just mind blowing. Eileen helped me get through my questions pretty easily. I hope CJ always supports it's clients. It is a wonderful experience to make you guys my supplier.
March 14, 2024
CJDropshipping service is amazing! I've had Mango as my agent for about a year and she has been very very helpful! Super easy to work with and quick replies to ensure everything in my store is running smoothly. Highly recommend this supplier, couldn't ask for a better agent, thank you Mango!
March 14, 2024
It is easier working with CJDropshipping as there is good customer support. If I have any problem, I can always contact them via Whatsapp. Bring (my agent) have helped me to get Dropshipping Agreement document to submit to my payment provider. Thanks.
March 14, 2024
I partner with Grant and he is great! He is very responsive, helpful, and easy to work with. Always answers my questions and helps with my sourcing and supplier needs.
March 14, 2024
CJ provides as good of customer service as it can get. My agent July Chan has been super reliable and is great with communication. She's an absolute gem. Their support is the best I've seen from the manufacturing game.
March 13, 2024
I had an issue with orders not being placed and Connie worked diligently and swiftly to fix my problems!
March 13, 2024
I love how there is always a live agent here to help answer your questions. Estella's been very helpful. Thank you
March 13, 2024
I recently had the pleasure of working with CJ Dropshipping for my online business needs, and I must say, they exceeded all my expectations. First and foremost, I need to give a special shoutout to my sourcing agent, Joean Gu. Joean has been nothing short of amazing. His dedication to offering excellent service is evident in every interaction. He is always available, providing useful information, and his assistance with logistics and sourcing is top-notch. His expertise has been invaluable to me. As for CJ Dropshipping itself, the company stands out for several reasons. Their unbeatable prices make it a go-to for any business looking to maximize profits without compromising on quality. I was particularly impressed with their super-fast processing times and delivery, which are crucial in maintaining customer satisfaction in the fast-paced world of online retail. The user-friendly nature of their app is another highlight. It's incredibly easy to navigate, making the process of managing orders and browsing their enormous selection of products a breeze. This vast selection allows me to offer a wide range of products to my customers, which has been a significant factor in the growth of my business. In conclusion, it's clear why CJ Dropshipping is one of the giants in the dropshipping industry. Their combination of excellent service, affordability, efficiency, and a user-friendly platform makes them an outstanding choice for anyone in the e-commerce space. If you're looking to partner with a reliable and efficient dropshipping company, look no further than CJ Dropshipping.
March 13, 2024
Great customer service! Especially Leah is super helpful. Answers my questions fast and always finds a solution. Thank you Leah again.
March 22, 2024
I'm only starting out, but so far CJdropshipping seems to have pretty robust tools and features. It's easy to search for products, though their 'search by image' feature could use a little work (it often returns a very limited number of items, or it's not the right match even though you can find the exact item on their site searching by keywords). But BEST OF ALL, their customer service response rate is extremely fast. For product sourcing, they will reply within a day (possibly even hours - I'm not at my computer 24 hours a day). You can also chat with a representative on demand as well. Eugenia Deng answered so many of my packaging questions I got embarrassed but she remained patient and helpful. When she didn't know a delivery schedule off the top of her head, she double checked with someone else and was able to give me a specific answer in minutes. Leah was also very prompt with helping me deal with shipping questions, and linked me to the correct resources. It's really great that I'm able to get answers so quickly via chat, despite being a beginner. I'd say that's even more important for beginners. I think I'm going to be very happy with CJ!
March 13, 2024
Amazing customer service ! Leina was very reactive and solved my problem in a few minutes. Highly recommand ! ✨
March 13, 2024
PLEASE AVOID AT ALL COST!!. They are very dishonest and do not care about your business. I have tried them on and off over the years and this is my last time using them. They are very dishonest and will ABSOLUTELY ruin your business. I paid for orders on March 1st. On March 6th I contacted my agent Vita Liu for an update as my orders were still not shipped. She advised me that they recently changed factories due to quality issues with the product, so I will have to wait 2-3 days for them to receive the items and ship. On March 9th, orders were still not shipped so I followed up. Can you believe this lady was angry with me for following up on my paid orders??? She told to me tell my customers to be patient because they were further delays and orders will not reach their warehouse until March 13-15. Unbelieveable! I had to issue refunds to my customers because no one wants to wait 20+ days for their package. This is after I paid CJ for 6-10 days shipping. This is also in addition to providing wrong colour description. The colour on their photos is TOTALLY DIFFERENT from what the customers receive. Just Horrible! They should honestly be banned from Shopify before they ruin other people's business. USE AT YOUR OWN RISK! (ps. majority of their 5-star reviews are FAKE! They are given in exchange for free coupons)
March 13, 2024
Very good customerservice. Been having some struggles and someone named Angel really helped me out with it. I would very highly recommend CJ!