CJdropshipping: Much Faster
All reviews
We haven't had any issues and customer service is top-notch always. Good organization. Any time you have a direct line with an agent it's always awesome. To the moon!
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It will soon be 2 years that I use CJDropshipping and since the first day, I am always very satisfied. From dispute resolution to complex order processing, all in record time compared to other similar services. In addition, the support by agents is a real plus, moreover I take this opportunity to say a big thank you to Vanessa DING, my agent, for the quality of her services.
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I've had no major issues so far and If a minor issue comes up my personal agent Gin is always quick to fix it. I will continue to use and be quick to recommend everybody else do the same
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We have used CJ Dropshipping since January. We have added products to our store and they just leave them as sold out without any warning... this service in my opinion is only for beginners to test out products, but not for scaling. Disputes take time, and you have to closely follow up on your orders if you want to see some movement. Just ok. Packaging is correct.
Thank you for your feedback. There is the risk of short inventory regarding certain products that require replenishment, to avoid such risk for your scaling, it is recommended that you use private inventory to boost order processing.
I love this app, it is easy to find and order products, and the customer service is 100% on-point. They are 24/7 live actual people who are always ready to help you with any problem and they walk you through each challenge in a way that leaves you satisfied. Alex Chen was especially helpful and truly understood my problem and how to address it. I highly recommend the app. They do have longer processing and shipping times if you do not have inventory purchased already in the warehouse which is why I am giving a 4 not 5 star review.
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Great working with CJ and Sean my agent goes out of his way to help me fast and responsive. Well recommended
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Very good support from Vaan Cai using this app. It’s great having all my questions answered, so I can make the best business decision. Thanks Vaan for your help!
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Excellent support from Cristina Chen this morning! Fast and accurate. I particularly appreciate the overall responsiveness of all the support people who are very responsive and friendly and provide very good answers to questions that are sometimes not so easy! I recommend :-)
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I am pleased with the professionalism of Jessie Xie, my new agent at CJ's. She has been immensely helpful and guide me step by step to solve some back of the house issues with my product connections. Jessie has a great personality and I really appreciate her work ethics. Thank you for your assistance, Jessie.
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CJ really does a great job for beginner like me. All the agents that i have contacted are really friendly and willing to help me out. Thanks to CJ Dropshipping!
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CJ app has been very good so far. It's not perfect but gets the job done. My current agent Susan Zhou has been very helpful in answering my questions and getting things resolved. Also one of the overnight agents Christina Chen was helpful in requesting for the correct items/ variants to be sourced. I like that I can reach out to an agent any time of day or night.
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I am new to the platform and am loving it so far. A big thank you to Tiffany Zhao who took the time to help me better understand how to use CJ. Thank you
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5th year in and customer service for me ( Beatrix Hua) has been really great. Things are always followed up, and considering time difference, she has really tried to help me even when it's sooo out of her office hours. There are so many options for fulfilment, and when I needed things to be more customised, they have been slowly implementing them.
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Would recommend CJ to anyone, the advisor Skye is in super hardworking and does her job brilliantly!
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Great app, I love they assign you a personal agent for your store for better communication. Mine is Eric, I've been working with him for 6 months, and has been great , i have zero complaints
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This app is a real blessing. Its easy to fullfill and place in the own store. Would totally recommand.
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CJ Dropshipping is very user friendly dropshipping platform. Fionnula Wong have given me a clear, fast and informative guildlines to me for my doubts and issues I have facing. Thanks for the support!
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fast anwsering, usual problems with out of stock products, wrong products or other but agent are here to fix it
Thank you for your feedback! Available CJ inventory suggests that the item can be dispatched from our warehouse right away after you make the payment, whereas 0 CJ inventory means that we’ll wait for the item to arrive from the supplier, before it can go through packaging and quality inspection, which might take approximately 3 days, in most cases. In other words, sufficient CJ inventory means better time efficiency. You can purchase private inventory to avoid stock-out cost.
Im very happy with CJ dropshipping! works really well but most importantly my agent Wendy Yuan is very helpful. Always making things easy for me and helping me when she can. Overall very satisfied
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Crystal Feng from CJ Dropshipping has been very helpful with my business. She is diligent and has helped me with navigating my orders, disputes, sourcing, ordering in bulk and shipping. She is very proactive in helping me to solve all my issues before I even need to reach out to her. Crystal goes above and beyond in her role to assist with all my requests. Thanks so much Crystal!
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