CJdropshipping: Much Faster

Good job,Dora Luo

I got help from Elara and it's was very helpful. Thank you very much

Franchement, ils sont tres Pro. une Très bonne expérience avec CJ Dropshipping. Le service client est très réactif meme à 2h du matin et répond rapidement aux questions. Mon agent Alley est particulièrement professionnelle, toujours disponible et trouve une solution à chaque problème rencontré. Je recommande CJ Dropshipping à tous ceux qui veulent tester leur produit en Ecom. C'est une belle alternative!

I had an issue with an order due to an incorrect address, and I had very little time to update the tracking information in my system. I really appreciate the support team's help, especially Bruce and Glidan. They were patient, responsive, and helped ensure the correct address was updated and the order could be shipped properly. A special thank you to Bruce and Glidan for their excellent support and assistance.

A great platform to source from. My agent, Ariana, is very attentive and supportive. She has been instrumental in navigating the platform, helping me customise packaging, test orders, change product links and more! Ariana is quick to help and replies very fast. I couldn't be happier with the service. Highly recommend!

Billy Shi was super helpful and patient walking me through the CJ fulfillment and inventory sync setup. Got everything sorted quickly. 5 stars, highly recommend!

Great experience working with Connie Jin. She was patient and clear, took the time to understand exactly what I needed, and answered all my questions precisely even when the setup was a bit specific. She helped me get my product, gift, and shipping configured correctly. Highly recommend. Thank you, Connie!

Ich bin zufrieden damit, Customer Service hilf mir sehr, besonders Linda Feng.

Linda est au top et a su répondre à mes questions

I am absolutely satisfied with the service. Louis Wang was very helpful, professional, and answered all my questions clearly.

Louis was super helpful and responsive. I needed help setting up bundle products for my store and he walked me through the whole process clearly and quickly. Made what seemed complicated really straightforward. Great agent, would recommend requesting Louis specifically. 5 stars!

My agent, Everly, was very responsible, patient, and efficient. She helped me solve a lot of problems. Very appreciate!

My CJDropshipping agent Young Yu is providing a fast and effective solution when products added to my store were showing incorrectly in My CJ store products.

Elara,"Unbeatable service! My dedicated agent made product sourcing effortless and cut shipping times in half. Order processing is automated, helping me scale my conversion rates and business smoothly.

Great dropshipping app with excellent customer support! I recently had an issue connecting my old account to my new Shopify store. The CS team was very helpful and successfully resolved the backend issue for me so I could resume my business. Highly recommended

Thank you, Connie, for your support and patience. You were extremely helpful in resolving the issue I was experiencing, and I really appreciate your guidance throughout the process.

Très bonne expérience avec CJ Dropshipping. Le service client est très réactif et répond rapidement aux questions. Mon agent Connie est particulièrement professionnelle, toujours disponible et trouve une solution à chaque problème rencontré. La communication est fluide, le suivi est sérieux et je me sens accompagné dans le développement de mon activité. Je recommande CJ Dropshipping à tous ceux qui recherchent un fournisseur fiable avec un excellent support. Merci à Connie pour son aide et son professionnalisme !

6/15/2026 - Connie provided exceptional customer service and responded very quickly to my request for product certifications. She was professional, helpful, and efficient, and she made the process much easier by getting the documents I needed right away. I truly appreciate her fast response time and excellent support. Thank you, Connie, for your outstanding service! I would like to Also recognize Elara Liu for her outstanding customer service and technical support. Elara stayed with me throughout a very complex warehouse mapping and TikTok Shop integration issue. She patiently investigated warehouse synchronization settings, warehouse address mismatches, shipping configuration concerns, and TikTok Shop warehouse connections. What impressed me most was that she remained engaged until we identified the root cause of the issue and guided me through the correction process step by step. Her professionalism, patience, responsiveness, and willingness to help were exceptional. Thank you, Elara, for going above and beyond to assist my business. Your support was greatly appreciated and made a significant difference in resolving the issue. Highly recommended! Elara, Ruth & Connie Jin (Customer Service) provided excellent customer service and was very helpful in answering all of my questions. She was professional, patient, responsive, and made sure my concerns were addressed promptly. I truly appreciate her support and dedication to providing a great customer experience. Thank you, Ruth & Connie, for your outstanding service! Highly recommended.

As a new Shopify user, we want to share an honest and genuine review based on our recent experience with CJDropshipping. Shortly after launching our store, we followed recommendations from YouTube videos and installed CJDropshipping as one of our first apps. Finalised onboarding, imported products, completed payment details. Then a customer placed an order, but two weeks have passed, and the order still hasn’t progressed. The customer service has been extremely terrible, we couldn’t even tell if we were chatting with a bot or a real person (Kevin sometimes). Whether you’re new to Shopify or an experienced user, please be aware that customer focus here is nearly nonexistent. So far, we’ve spent nearly four hours on chat support with no resolution. Imagine trying to retain a customer who has already waited two weeks with no movement on their order. Extremely disappointed with poor quality of services of CJ Dropshipping.

Quilla has been of great help, very reliable and fast