All reviews

Rating Breakdown

  • 5
    96% (2,037 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (48 ratings)

Reviews with Text

  • 99% (2,101)
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5 / 5 Share

Sept. 17, 2025

Top customer service! A big thank you to Angel Li.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Wonderful customer support experience! Especially from Bonnie

Using app

2 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Sept. 17, 2025

All the agents on the platform have always treated me very well and been very friendly. When I raise a problem with them, 90% of the time they solve it quickly or tell me what solution I should take. As for the platform, it is not very intuitive. It is quite difficult to link products to the store and understand the entire process involved in shipping to the customer. The platform could be greatly improved. Its employees are all very professional.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 17, 2025

Working with Arianna and her team at CJ Dropshipping has been such a great experience. They’re always responsive, friendly, and really go the extra mile to help when a problem arises. Arianna makes everything feel simple and stress-free, and I honestly appreciate the support they’ve given me. Big thank you to Arianna and her team for making everything easier!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Angel Li was super helpful when the AI bot was not. Thanks

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

I’m just starting out with CJ Dropshipping and I already feel very well supported. The app is easy to use and makes everything much smoother. A big thank you to Bonnie Gu, who always replies immediately, friendly, professional, and super helpful. I truly feel in good hands here!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Vject Wang helped with my issue very quick and it helped with my store set up. Thank you very much Vject.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Ariana was very helpful and she made the process of fulfilling orders, shipping rates, and pricing very easy and straight to the point. She was very nice and quick to respond. Cjdropshipping is my go to supplier.

Store

savaine

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

I have been using CJdropshipping for a while now and I’m very satisfied with the products and the service. I want to thank my agent Cara Zeng for helping me through tough times!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

Good customer support ,everything got figured out . Easy to fulfill with this app

Store

Lumvera

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

Love the app and customer service. When I have a question they respond fast, polite and always with the right answer so you can get on with your work. Box Chen among others really helped me out when I needed an answer fast to package my orders for example. Thank you!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

Great service from Ken Yang

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

My overall experience with CJ Dropshipping has been quite positive. If you require a custom product bundle, they can source and create it for you. This proved to be very helpful for me. Their customer support team is always available and promptly responds to inquiries. I would like to express my sincere gratitude to my customer agent, Arina Dong, for their invaluable assistance throughout my journey.

Store

MotoBag

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

I had a soldout issue on all products, Angel Li helped in solving the problem effectively. The responses she gave me fast and easy to understand making the whole conversation great. Thank you so much

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

i HAD AN INVENTORY/SHIPPING ISSUE TODAY AND CONNIE WAS AWESOME. SHE WAS VERY KNOWLEDGABLE AND HELPFUL. CONNIE VERY PATIENTLY WORKED WITH ME UNTIL RESOLUTION. i AM VERY GRATEFUL AND HAPPY TO WORK WITH CJ DROPSHIPPING AND HAVE THEM AS A VENDOR!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

The customer service were excellent in handling issues with swift assistance, Luria Xie was very helpful. Thanks

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

Arina Dong helped me out with a problem I had with my product. Fast response with fast help. I really appreciated it. And recommend her to anyone looking for help.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Thanks a lot to Bonnie very helpfull !! <3

Store

Épilae

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

Charlotte took care of creating a ticket on my behalf . She responded quickly, which I really appreciated — I just wish this level of responsiveness happened more often

Store

Lumneon

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

Really happy so far, my agent Connie has been really helpful. The platform is easy to use and has a lot of great options. If you have any questions, you can always get help.

Using app

About 2 months

Total reviews

1

Average rating

5.0