All reviews

Rating Breakdown

  • 5
    96% (2,037 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (48 ratings)

Reviews with Text

  • 99% (2,101)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 10, 2025

My rep Leah was amazing and in 5 minutes helped me fix a problem I had spent hours trying to solve !!!!!!!!!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Great service. Ken Yang assisted me to resolve an issue that had took me hours. He took me step by step on how to resolve it. I have never been that happy, I really appreciate.

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 10, 2025

Thank you Connie for helping me with connecting the products I'm having problem with.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

“Great service! Special thanks to Hugo for adding a new logistics method so quickly. Very professional and helpful support.”

Using app

4 months

Total reviews

2

Average rating

4.0

3 / 5 Share

Sept. 10, 2025

Although CJ Dropshipping is a good platform for the drop shipping service. There is a constant inventory sync issues. I have been listing products from CJ Dropshipping and all the products I list shows as "SOLD OUT". CJ Dropshipping and Shopify needs to fix this issue at the earliest.

Store

Omlet

Using app

About 1 month

Total reviews

1

Average rating

3.0

5 / 5 Share

Sept. 9, 2025

I was stuck at one point for hours and thanks to Leah's quick help the problem was solved in seconds =) Very, very good and fast support.

Store

RMPitch

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Happy Zhang helped me out alot during my work with CJ. They think with you all the time.

Store

Lumio

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Amazing, they help you a lot

Store

Min butik

Using app

19 days

5 / 5 Share

Sept. 8, 2025

The reason I am writing this review is because I have received amazing customer support from Miki Weng, He was very patient, responsive, has great English, and helped me through my issues. I have been using CJdropshipping for a long time now and the customer support has always been great, however today Miki Weng takes the cake! Thank you.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

I want to give a huge thank you to my agent, Liora Cheng She is absolutely amazing – always professional, super kind, and incredibly efficient. Honestly, every task and every question gets solved in no time when Liora is on it. She makes the whole process smooth and stress-free, and that’s why I can confidently say she’s the BEST agent on CJ Dropshipping. Working with her is a real pleasure – 10/10

Store

My Store

Using app

9 days

5 / 5 Share

Sept. 7, 2025

This was a SUPER experience!! My questions were answered quickly and I did have to spend any time to complete my task!! Great Service I would give you 100 stars if I could!!! From The GetGizmoStore!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

Fast and Helpful, agent Bonnie Gu from CjDropshipping took time to create me a ticket to help me with a bundle question, which I appreciate!

Store

Vitala

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

Excellent services! I would say CJ is fast and reliable, with effective responses. Bonnie and Luna have been especially helpful in resolving my issues and answering my queries. Truly a wonderful experience overall and highly recommend!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

Gildan Wu was so helpful and amazing. I am new at this Tech stuff and she made it super easy AND fixed my issue so fast....thank you soooooo much

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

Overall, it’s a great system, but it does have some shortcomings. They are constantly working on improvements, though. The product range for local house is somewhat limited, meaning there aren’t a lot of options. So, if you want to build a website with a large product catalog, it could be a bit challenging. That said, they are improving themselves, and their customer service is excellent—you get quick responses and your issues are resolved efficiently, which is a big plus. I’m satisfied with using it and I hope it gets even better in the future. Thank you as well for representing the Gildan name to the agent.

Store

PulinGO

Using app

9 months

Total reviews

9

Average rating

4.7

5 / 5 Share

Sept. 5, 2025

Sam Huang and Charlotte Li have completely exceeded my expectations! Their professionalism, responsiveness, and speed in handling my requests have been truly exceptional. Thanks to them, my dropshipping business is growing exponentially. They are a reliable and indispensable team for anyone who wants to succeed with CJ Dropshipping. Highly recommended!

Store

DryLux

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Amazing Support from Connie! Shoutout to Connie from CJ Dropshipping support! She helped me quickly resolve a problem I was having. She was very kind, patient, and knowledgeable. This app is a must-have for any dropshipper, especially with support staff like her!

Store

My Store

Using app

About 1 month

5 / 5 Share

Sept. 4, 2025

I’ve been working with Enid Dong through CJdropshipping and the experience has been excellent. She’s always quick to respond, very professional, and goes the extra mile to make sure everything runs smoothly. My orders are handled efficiently, and communication is super clear. It really makes dropshipping so much easier when you have reliable support like this. Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Excellent service helping me understand how CJ Dropshipping really works. In particular, agent Luria Xie was helpfull in explaining me the process of securing inventory at the USA warehouse.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Maxine a été très professionnelle et réactive. Son aide m’a beaucoup facilité les choses, je recommande vivement !

Store

Ma boutique

Using app

19 days