CJdropshipping: Much Faster

CJ is a valuable asset to my business and provides great products with many different delivery options. My agent, (Gwen) is extremely proactive in spotting opportunities in my business and fast & reactive with helping me resolve queries. Would highly recommend.

Everly is a really good agent. Very responsive, and is quick to give me the correct answers whenever I ask her questions. Would recommend!

Working with Celine Mao at CJdropshipping has been an outstanding experience. She is extremely professional, responsive, and dedicated to delivering the best support possible. From sourcing products to handling orders and solving issues quickly, she always goes above and beyond to make sure everything runs smoothly. Her communication is clear, fast, and reliable, which makes working with her stress-free and efficient. One of the best agents I’ve worked with — highly recommended.

Gwen has been the best agent we have ever dealt with. She has been incredibly helpful, professional, reliable, and supportive throughout every stage of our business journey. From product sourcing to branded materials, packaging, communication, order support, and general guidance, Gwen has consistently gone above and beyond to help us. She is very prompt with her responses, always clear in her communication, and genuinely makes the entire process much easier and smoother. What stands out most is how dependable she is. Whenever we need help with sourcing products, checking details, resolving questions, or organizing branded materials, she is always quick to assist and very patient with everything. Her attention to detail, professionalism, and willingness to help have made a huge difference for our business. Having an agent who communicates well, responds quickly, and actually cares about helping your business grow is extremely important, and Gwen has shown all of those qualities consistently. We are very grateful for all of her help and support.

I have to tell you Box Chuen was so helpful to me today. He connected my store to their company. Thank god because I’m starting to sell and they were saying invalid order. I panicked, but soon was at ease after Box Chuen helped me. This is my first store on Shopify and I have no clue what I’m doing but I’m learning. So to have great customer support person is key. Thank you Box Chuen!!

I’ve had a positive experience using CJdropshipping for my Shopify store. The platform has been helpful for product sourcing, order syncing, and fulfillment, but the biggest standout has been the support from Myra Zhang. She has been quick to respond, helpful with backend questions, and has made the process much easier to manage. Reliable support matters a lot when running a store, and Myra has been great to work with.

Ken is great and really helpful. Sometimes there are things I need help with and I can't understand myself. Usually, Ken answers me quickly and gets right on the problem and solves it. I've enjoyed using CJ so far and the agents make it easier for me and for my business

Better shipping time than other sourcing companies. Appreciate it! Ms. Linda Feng was helpful and professional too. Helped me solve my warehouse issues and queries.

Contact service was great! i was helped fast and accurate by “Gildan” with my questions, really helped for a better undertstanding and to move forward!

Great support from Elara! "I had many complicated questions about international shipping, taxes, and customs. My agent Elara was incredibly patient, professional, and helped me resolve all my concerns perfectly. Highly recommend CJ Dropshipping and especially Elara for her excellent support!"

Great Platform for Dropshipping. Also, Gildan Wu is a great Agent, helped me with my Inventory Sync and any questions regarding Dropshipping. Always there and fast contact! :)

Lumi is very humble and nice the way talking is very polit

je ravie de tombé sur connie elle m 'as bien aidé super fille elle est doué

I’ve had a great experience working with CJ & Gildan Wu (Customer Service) as my personal agent. She has always been extremely helpful, responsive, and professional in handling my orders. She consistently answers all my questions promptly and makes the entire shipping process smooth and stress free. I truly appreciate her reliability, support, and excellent service throughout our collaboration.

Was able to get my answers about products and connection between shopify and CJ answered by Connie Jin. Very helpful and was able to understand my issues. Resolved quickly. Thank you

Perfect, excellent. My agent, RUTH, is always available, professional, and very quick with general assistance.

My personal agent was Michelle Tan. She was able to quickly fix an order that I was having trouble with. She was so kind and easy to work with.

Huge thanks to Alley Bee, my personal CJ Dropshipping agent, for helping me solve my customer order issue professionally and patiently. One of my product variants went out of stock, and she guided me through the whole process smoothly – helping me arrange the correct color replacement while making sure the sizes stayed correct as well. She even provided screenshots for confirmation, which made everything much easier and stress-free. Really appreciate her quick support, clear communication, and effort to help protect my customer experience. Thank you so much, Alley Bee!

CJ Dropshipping Held My Orders for 18 Days Has anyone else had a terrible experience with CJ Dropshipping? Because honestly, I don’t understand how this company is still operating like this. They have held my products for 18 days without properly shipping them, without clear answers, and without taking any real responsibility. Every time you try to get help, they either don’t reply properly, delay the answer, or give some vague excuse that doesn’t solve anything. Meanwhile, customers are waiting, businesses are losing money, and sellers are the ones getting blamed. Their service is honestly terrible. No urgency. No accountability. No proper communication. Just delays after delays. And when I look at their Trustpilot, I genuinely question how many of those positive reviews are even real, because the service I have experienced is nothing like what those reviews claim. If so many sellers are having issues, why does their public review profile look so polished? At this point, I would not recommend CJ Dropshipping to anyone. They can hold your orders for days or weeks, ignore the damage it causes, and leave you to deal with angry customers alone. People should seriously consider using DSers or finding suppliers directly instead of relying on CJ Dropshipping. Has anyone else had the same issue with them?

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