All reviews

Rating Breakdown

  • 5
    96% (2,037 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (48 ratings)

Reviews with Text

  • 99% (2,101)
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5 / 5 Share

Sept. 1, 2025

Connie is very reactive, thanks to her

Store

My Store

Using app

2 months

5 / 5 Share

Aug. 31, 2025

Very helpful

Store

Nordlos

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

I love its human support. In comparison to other dropshippers, this company is performing significantly better. Thanks

Using app

23 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Aug. 31, 2025

ihr beschafft und versendet für mich , also es stimmt nicht . Ihr kümmert gar nicht drum und bedeutet das wir selber irgendwo versand und kompliziert einstellung suchen müssen.

Using app

2 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 30, 2025

After struggling with the inventory and shipping for 2 hrs. I connected with customer service agent Connie Jin. She listened to my concerns and helped me out resolving the issue in setting up my store. Thank you

Store

SHEGRIN

Using app

10 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 30, 2025

My account manager, Roxane Liu is the worst agent you can imagine! Not responsive, not solving problems, only generic and incompetent answers! My previous agent was amazing compared to Roxane, but she left for some reason. I asked to speak with her supervisor to discuss the issues i have with her and that she is not responsive to my messages on time, not solving problems, not giving even information as to what is happening with my orders! Solve your logistics delays and agent issues before your most consistent clients leave you! Because that is what will happen soon if the situation didn't change! What's funny is that i recently reached LEVEL 4, suggesting i have "order processing priority", but instead my orders are still delayed even more than before!

Store

HYKLE

Using app

Over 1 year

Total reviews

18

Average rating

2.3

5 / 5 Share

Aug. 30, 2025

Connie Jin was a very kind and helpful Agent. She goes the extramile and helps with patients

Store

Alvior

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Working with Queenie from CJ has been a great experience. She always responds quickly, is very helpful, and makes the whole process smooth and reliable. Highly recommend her support!!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Working with Bonnie was a real pleasure; she answered all my questions very quickly. She never kept me waiting. Very high-quality service. Thank you.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Amazing service and took almost an hour to solve my problem but Ken Yang would not give up until it was solved Thank you

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

My experience with CJ has been great. Any problems that arose were easily solved thanks to my agent, Christine Yu. She was always quick to respond, even helping with things not in her control. My agent made my experience with CJ 10x better!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

"We greatly appreciate our agent Emily Liu, for her quick and supportive responses to all our questions and concerns. As newcomers to CJ, we feel very well guided and look forward to building a strong business relationship with CJ."

Store

Vivaura

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

My Agent Monesy Miao has been absolutely amazing. Smooth and timely communication. Solved a problem for me i didnt even realize i had. Thanks to him ill be able to continue growing my business. Very grateful

Store

Solvani

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

I had an amazing experience working with Agent Cara Zeng. She is professional, responsive, and goes above and beyond to ensure everything runs smoothly. Cara is knowledgeable, trustworthy, and always willing to answer questions with patience and clarity. Her dedication and attention to detail truly made the entire process stress-free. I highly recommend Cara to anyone looking for exceptional service!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Cara Zeng She Is The Best . She Help Me A Lot With My Store

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

CS NAME Angel she is pro level solve my issues in mins thanks

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

My agent Enid Dong is one of the best. She’s always there when I need her, and I’m very happy with her support

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Our Partnership with CJDropshipping and especially Lene as our first contact support is very good. Lene is a very kind and polite person that works hard for our costumers demands. She answers to all our questions and responds fast. Definitely can recommend her and CJDropshipping if you are doing ecommerce!

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Customer service is great, especially Maxine who is consistently proactively reaching out to help.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

A very pleasant, experienced working together with Blaire, agent from CJDropshipping. She helps me a lot with inquiries. From sourcing products, resolving issues, and Customer Service satisfaction.

Store

Cubism

Using app

2 months

Total reviews

1

Average rating

5.0