CJdropshipping: Much Faster

The inventory shows it being in the US, and then I confirmed it. I ran ads based on that info, but when the sales came in, I tried to order it, but they removed it. I had to refund the money and kill all the assets I worked for. Edit! They have fixed the issue I had, so I have to give them 3 more! Well, it was a lie again!

“Anna was very responsive during our initial contact. It’s motivating for what comes next.”

Billy from customer service team is very helpful with my questions.

Je ne recommande absolument pas cette entreprise. Leur service est très décevant et leur façon de gérer les erreurs est inacceptable. Ils commettent régulièrement des erreurs, mais refusent presque toujours d’en assumer la responsabilité. Au final, c’est le client qui subit les conséquences. Récemment, l’un de mes clients a commandé deux pantalons en taille L. Il a reçu un pantalon en taille L et un autre en taille S. Malgré l’envoi de photos montrant clairement la différence de taille, ils ont refusé de renvoyer l’article conforme. C’est la même chose lorsqu’un remboursement est dû : il faut les relancer pendant des jours, parfois même des semaines. À chaque fois, ils trouvent une excuse, notamment que « le système ne fonctionne pas », ce qui donne l’impression qu’ils cherchent simplement à décourager les clients de poursuivre leurs démarches. Très mauvaise expérience. Je déconseille fortement.

Thakns to Leah for responsive action to help me quickly. Nice job

Connie Jin ( Customer Service Rep) Was a pleasure to talk to. She was Very Professional and had All the answers to ANY question I threw at her. She was VERY knowledgeable and Very Polite. If she is not a Manager, Then I don't know what the Company is waiting for!! She should be in Management With her skills and expertise. She gets 10 STARS are far as I'm concerned. I will be asking for her by name the next time I contact CJ's

Very satisfied to work with there customer support, Specially "Raby Wang" thank you a lot !

Good support, Agent Alan has been excellent.

Very good tbh, I lost like $10000+ for not having cj better prices tbh , also employee of the month is Vject Wang he’s very fast and chill

Connie Jin was very helpful, kind, and quick to respond. She made everything easy to understand and gave great support throughout the process. Very happy with the service. CJdropshipping agents and support team are the best!

Elara an agent took great care of me not only was she helpful but she been a great help overall!

Working really good and in close partnership with my Agent Zia, always prepared for new business opportunities.

Very good service, Tim is the best customer service!

Linda Feng was very helpful while assisting me when trying to fulfill my order. Very timely and profesional

Zia and her assistants at CJ Dropshipping are amazing to work with. Super dedicated, always quick to respond, and very helpful with everything. You can really rely on their support — highly recommended!

Excellent support from Zia (CJ Dropshipping). Zia has been consistently fast, clear, and highly efficient in handling every request. Communication is smooth, follow-ups are well managed, and solutions are always provided promptly, even in urgent situations. Her professionalism and dedication truly stand out. Very satisfied with the support received. Highly recommended.

I'd say this is one of the best suppliers. Yes, its costy and it wont be for everyone because of that which is totally valid, but for me the higher cost for high quality costumer service, overall service, quality control, and top notch suppliers is a fair trade off. Box Chen is a great example of superb customer service, and he has tended to me on several occasions very well.

Working with Billy on CJ Dropshipping was such a good experience. I had a lot of questions, and he was patient, clear, and supportive. You can really tell he cares about helping. Thank you again Billy , I really appreciate your kindness and professionalism.

CJDropshipping has been my go-to supplier for a couple years now and I've always been pleasantly surprised by the service I receive. My support agent Leah was super responsive and helpful. Zero complaints, great support. What more can I say.