All reviews

Rating Breakdown

  • 5
    85% (2,150 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (53 ratings)

Reviews with Text

  • 99% (2,209)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 30, 2025

Billy from CJ Dropshipping helped me in a very quick and professional way. He patiently explained me how to solve my problems and doubts. Great support!

Store

Flüia

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Molto gentile e disponibile. Connie Jin ha risposto e tutti i miei quesiti e sono stati risolti. Grazie

Store

FeedIQ

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

The platform is intuitive, reliable, and packed with features that make order fulfillment smooth and scalable. But what truly sets CJ apart is the customer support, especially our dedicated agent, Zane. Zane has been absolutely awesome: super responsive, proactive, and always ready to help us troubleshoot or source new products. Zane goes above and beyond to make sure everything runs like clockwork. It's rare to find support that feels this personal and efficient.

Store

Ogoneko

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Honestly, the help and response i got was great, fixed my issue very quickly , big thank you to Box Chen , really amazing person, helped me quick great customer service, thanks!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

I contacted Ruth. The consultation was excellent, and she quickly addressed my questions and concerns. I'd be happy to work with her again. :)

Store

Shopeqo

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

I just wanted to express my gratitude for the support I received from Bonnie, your support agent. Her response time is always very fast, and Bonnie was patient and understanding. As someone who writes and responds slowly, I appreciate the time and effort she took to work with me. Even when I took a bit longer to respond, she was still willing to help me troubleshoot the issue. What stood out was her proactive approach - she asked for screenshots and worked collaboratively with me to get to the root of the problem. I'm so grateful for this kind of support, and I must say, it was a breath of fresh air!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

I’m very satisfied with CJdropshipping and the great support from my agent Zean Liao. He helped me process my first TikTok Shop order quickly and professionally. Highly recommend !

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

I’d like to thank Connie for her amazing customer support! She was super kind, patient, and helped me solve everything quickly. It’s a pleasure to work with someone so professional and caring. Thank you, Connie — you made my experience with CJdropshipping perfect!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

My experience so far so good. I am being assisted by a personal agent, Kail, who provides answers to everything and very good customer service too. I recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Lark Wang is an excellent personal agent -- always responsive, always seeking out the best supplier prices.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Sam Huang was absolutely amazing i had issue with a shipping method and he went above and beyond to find another shipping method cant thank him enough

Store

Frankie Luxury

Using app

3 months

5 / 5 Share

Oct. 27, 2025

Beatrix is honestly the best agent I’ve worked with on CJ. She’s super quick to reply, always sorts out issues right away, and actually keeps an eye on my orders without me asking. She’s saved me multiple times with stock or delay problems. really reliable and just easy to work with, and thats a pinky promise

Store

BJ

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

I had an excellent experience working with Stan Lin! He was helpful, patient, and professional throughout the entire process. He quickly assisted me with my product and supplier questions and made everything smooth and easy. I really appreciate his great service and support — highly recommended!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

J’ai eu un petit souci de produit en doublon sur Shopify, mais Max Chen a réglé ça rapidement et avec clarté. Service réactif et professionnel, merci !

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2025

Thank you so much, Connie, for your kind and excellent support.

Store

Sohilla

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2025

I had an amazing experience working with Angel Li from CJ Dropshipping! She was extremely patient, clear, and professional throughout the process of transferring my inventory to the U.S. warehouse. Angel made everything easy to understand and guided me step by step. Highly recommend her support — she’s fantastic!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Cool! Support is so good.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

Ive been working with Ariana for a while now and she is the best Agent i worked with so far!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Angel Li (Customer Service) was really helpful . 5 star service.

Store

Qorsage

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Angel was excellent and extremely efficient with helping me today and made my experience with CJdropshipping much less stressful. Thank you very Much Angel

Using app

5 months

Total reviews

1

Average rating

5.0