All reviews

Rating Breakdown

  • 5
    92% (2,343 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (63 ratings)

Reviews with Text

  • 99% (2,408)
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5 / 5 Share

Jan. 7, 2026

I am very happy to report that my personal agent Adeline Wang helped me through a big mess with professionalism and personal contact. I was very frustrated due to a developer I had used to set up my e commerce store. I no longer work with this developer but she used her email to bind the store to my Cjs account. I had emaied the person to take her name off my account and she never responded. So I was stuck. I couldnt get orders to go thru bc my payment system had been set up with her email. Once I explained all that my agent Adeline went to work and after some verification and screenshots, she was able to get the store linked to me! I cant explain what a relief that was! If asked I would highly recommend her to help with your account.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Great customer service ! Angel is amazing

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Très bon service client

Using app

About 2 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 7, 2026

Excellent customer service! Ken is really helpful he walked me through how to resolve my concern. Thanks Ken

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

I'm very lucky to have Jocelyn, I've worked with her for couple weeks now and I can say shes the best. After struggling with finding good supplier with great product costs + shipping cost she helped me solve that problem, now I can comfortably make profits while having a very good COG and shipping cost. I highly recommend her for anyone starting out or struggling.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Amazing and fast service especially customer service name Elina That help me on the shipping method. She teach me step by step on the shipping method how to handle it and easy to understand. Thank you for the amazing works and thanks again for the fast response. Love it!!

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Amazing support from Leah! I had some issues with product variants and syncing, and Leah helped me quickly and professionally. She responded fast, explained everything clearly, and guided me step by step. Excellent service — thank you, Leah!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

I had a great experience taking to Arina Dong on CJdropshipping, she answered all my questions regarding stock control/shipping methods and she is very responsive and helpful, definitely recommend! Thank you Arina! Excellent customer service.

Store

Avex

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Bonnie provided excellent customer support. She helped me resolve my issue quickly and efficiently by switching the shipping method fast and without any complications. Her communication was clear, professional, and very helpful throughout the process. Thanks to Bonnie, everything was handled smoothly and easily. I truly appreciate her support and outstanding service.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2026

I switched from zendrop to CJdropshipping and I don’t regret it this app is reliable for dropshipping and super helpful they always provide the best products to get you customers

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2026

angel le was very helful

Store

My Store

Using app

7 months

5 / 5 Share

Jan. 2, 2026

Bonnie Gu was excellent she explain to me how the payment method works, her explanation was very easy to understand. I am a new to CJ drop shipping. I am very satisfied with Bonnie's professionalism.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Leah C was great helping manage my fulfilment orders!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Great experience with CJ Dropshipping so far! The platform is easy to use and the service has been excellent. Connie has been amazing—very kind, supportive, and always quick to help whenever I have questions. I really appreciate her dedication and professionalism. Highly recommend CJ Dropshipping!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2026

I got the best response from the customer service agent Angel Li helped me with my doubts by providing immediate response.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2026

Amazing, very professional, patient human support from CJD & "Angel Li (Customer Service)" ! She helped me resolve a very complicated case where I needed to find a new source for a product & new supplier, but she made it very simple ! The comparison between CJD & AutoDS is night and day ! I loved the human agent support, AutoDS charges a fortune for services & gives very poor ai agent services ! Thank you Angel Li ! Angel Torres

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Working with Connie Jin from CJdropshipping has been an excellent experience. She is responsive, knowledgeable, and consistently goes above and beyond to help with order processing, product sourcing, and issue resolution. Her communication is clear and timely, and she always makes sure everything runs smoothly. I truly appreciate her professionalism and support.”

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Using app

41 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 31, 2025

Using app

Over 1 year

Total reviews

1

Average rating

1.0