All reviews

Rating Breakdown

  • 5
    85% (2,152 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (53 ratings)

Reviews with Text

  • 99% (2,211)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 2, 2025

Arina Dong was very helpful and she helped me so much with my issue cj is the best costumer service for my shopify store. thanks to arina dong

Store

AJ Pet Store

Using app

5 months

5 / 5 Share

Nov. 1, 2025

Emily Liu is always very supportive and helped me alot in the past with several tasks. She responses quick and I highly appreciate her work!

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MyVirals

Using app

Over 1 year

5 / 5 Share

Nov. 1, 2025

Box Chen helped me out with Product Syncing to my store. He knew exactly what the issue was and resolved it quickly.

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Little Beanie

Using app

6 months

5 / 5 Share

Nov. 1, 2025

Angel from CJ Dropshipping was incredibly helpful and professional. She quickly identified the issue with my order and guided me through the best solution step by step. Very friendly support!

Store

OliaRise

Using app

4 months

5 / 5 Share

Oct. 31, 2025

Raymond He thank you so much for all your patience in helping me troubleshoot. I truly appreciate your customer service.

Store

Reign & Shine Clothing

Using app

2 months

5 / 5 Share

Oct. 31, 2025

I've been researching a new product to add to my store. I had sourcing questions about a few products, and Ruth came through for me. Really nice and polite. She heard everything I was talking about and submitted a ticket for me. really helpful

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ALL THINGS MEN

Using app

4 months

5 / 5 Share

Oct. 31, 2025

thanks Ken

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Urban pick

Using app

3 months

5 / 5 Share

Oct. 31, 2025

Bonnie was very pilite, she answered very quickly to all my questions and helped me a lot! Thank You

Store

SERENE PETALS

Using app

About 2 months

5 / 5 Share

Oct. 31, 2025

Amazing

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Ivarel

Using app

6 months

5 / 5 Share

Oct. 31, 2025

Working with Liora has been an incredible experience. She is exceptionally helpful and was able to resolve all of my issues quickly and efficiently. I'm so grateful for her service and truly don't know what I would have done without her! I am extremely happy and satisfied. Thank you, Liora!

Store

Getme

Using app

Almost 2 years

5 / 5 Share

Oct. 31, 2025

This app truly makes dropshipping smooth and stress free. The interface is intuitive and integrates perfectly with Shopify, saving me so much time managing orders. I love the wide range of products and the reliable shipping options, plus, the customizable packaging gives my brand a more professional touch. The dedicated agent system is a huge plus! My agent is always responsive, helpful, and ensures every order is handled efficiently. Their customer service team also deserves credit for being friendly, professional, and quick to resolve any issues. Overall, this app has been a game changer for my business. Highly recommended for anyone serious about scaling their store with confidence!

Store

ShapeChic

Using app

Over 3 years

5 / 5 Share

Oct. 30, 2025

thank you Angel for your help, i was almost desesperate about the issue in shopyfy, you saved me.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

I’ve just started using CJdropshipping, what I like about it is that the platform is easy to navigate, and my agent Ruth has been incredibly kind and helpful with her support. I recommend it!

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My Store

Using app

1 day

5 / 5 Share

Oct. 30, 2025

Billy from CJ Dropshipping helped me in a very quick and professional way. He patiently explained me how to solve my problems and doubts. Great support!

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Flüia

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Molto gentile e disponibile. Connie Jin ha risposto e tutti i miei quesiti e sono stati risolti. Grazie

Store

FeedIQ

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

The platform is intuitive, reliable, and packed with features that make order fulfillment smooth and scalable. But what truly sets CJ apart is the customer support, especially our dedicated agent, Zane. Zane has been absolutely awesome: super responsive, proactive, and always ready to help us troubleshoot or source new products. Zane goes above and beyond to make sure everything runs like clockwork. It's rare to find support that feels this personal and efficient.

Store

Ogoneko

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Honestly, the help and response i got was great, fixed my issue very quickly , big thank you to Box Chen , really amazing person, helped me quick great customer service, thanks!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

I contacted Ruth. The consultation was excellent, and she quickly addressed my questions and concerns. I'd be happy to work with her again. :)

Store

Shopeqo

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2025

I just wanted to express my gratitude for the support I received from Bonnie, your support agent. Her response time is always very fast, and Bonnie was patient and understanding. As someone who writes and responds slowly, I appreciate the time and effort she took to work with me. Even when I took a bit longer to respond, she was still willing to help me troubleshoot the issue. What stood out was her proactive approach - she asked for screenshots and worked collaboratively with me to get to the root of the problem. I'm so grateful for this kind of support, and I must say, it was a breath of fresh air!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

I’m very satisfied with CJdropshipping and the great support from my agent Zean Liao. He helped me process my first TikTok Shop order quickly and professionally. Highly recommend !

Using app

21 days

Total reviews

1

Average rating

5.0