All reviews

Rating Breakdown

  • 5
    92% (2,344 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (63 ratings)

Reviews with Text

  • 99% (2,409)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 15, 2025

Gildan Wu was very helpful! She answered all my questions in a timely manner:)

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2025

Thank you Ken for the supports with getting my orders fulfilled, you were wonderful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Flora has been so amazing, she always has a solution and can walk me through the most difficult questions I have, she takes the time to make sure I have all the information I need. She even had the most amazing advice when I was having a particularly bad day with my store. Her customer service even goes as far as wishing my daughter a happy birthday. Love working with her.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Excellent support, thank you Angel Li!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Angel replied quickly and helped me with a product issue. Happy to have her support.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Very friendly support. They work quick and have all the answers. Recommend.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Working with Carys has been amazing! She’s always quick to respond, super reliable, and makes sure every order is handled smoothly from start to finish. Communication is easy, shipping is fast, and product quality has been consistent across all orders. Definitely one of the best suppliers I’ve worked with — highly recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

I love the JC app. They make it super easy to list your products to your store front, as well as have great product selections. Their support is phenomenal. I want to personally thank Leah for her effort and professionalism in helping me resolve my concern. Her kindness makes you want to do business with CJ Dropshipping. Thank you CJ Dropshipping for your excellence in service and support.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

CJ Is awesome. Kerin is the man! Got me all sorted with a supplier in less than 2 days. Awesome service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

Excellente réactivité et disponibilité de Ken ! Un problème de connexion de produit doublé à une actualisation de commande. Ken a pris le temps de répondre à toutes mes questions, screenshot à l'appui pour davantage de clarté. Ca a pris du temps mais il est allé jusqu'au bout de la résolution du problème, je le remercie vivement pour sa patience.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Best customer service Angel was able to help me out with a problem quickly and effectively

Store

Aurette

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

I have a great experience chatting with Ruth. She helped me solve my problems. I'm greateful for her help. I give her 5 stars.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Cj dropshipping are always very quick to assist. My personal agent Vicky Zhan is very quick to reply and help out. Having a dedicated agent is the best assistance in sourcing products and helping with drop shipping.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

I had an excellent experience with CJdropshipping! The process was smooth, and the support was outstanding. Gildan was especially helpful, providing clear guidance and prompt responses throughout. Highly recommend their service!

Store

MieKit

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

The support is so helpful. My agent Ruth made sure to accommodate my bundle request. For added simplicity and since its my first time im really appreciative of the flexibility even as the products are across different warehouses.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

Connie Jin was an absolute pleasure to work with. She was incredibly helpful and dedicated to helping me, as a client, succeed. Her efforts were much appreciated, and her knowledge of the CJ Dropshipping system is top-notch. Thank you, Connie, for your exceptional service and support!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

expert customer service regardless of the time of day

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

shes very helpful

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 7, 2025

Kerin has been very helpful. Fast with his replies. Speaks good English. Many have not been as attentive but Kerin has been great!

Using app

9 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 6, 2025

Angel helped me as far as she could with a lost email account. we didnt resolve the issue but she forwarded it to other support.

Using app

About 17 hours

Total reviews

1

Average rating

5.0