All reviews

Rating Breakdown

  • 5
    92% (2,345 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (63 ratings)

Reviews with Text

  • 99% (2,410)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 6, 2025

Angel helped me as far as she could with a lost email account. we didnt resolve the issue but she forwarded it to other support.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Gildan solved my problem very quickly and professionaly.

Store

Bittrix

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

I had some technical issues linking my CJ account to my Shopify store, and Angel Li was incredibly helpful in resolving them. She quickly understood my request and guided me through the process with clear explanations and helpful visuals. Her support made everything so much easier. Thank you, Angel, for your patience and professionalism!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

i had a problem which was easily fixed with the help of Angel Li, she had patience, was supportive and very helpful. thanks to her i can use the app even better.

Store

Désir

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Excellent and Fast Service! ​Zean provides top-tier service! He helps directly and quickly and is a great support with all issues. He was extremely helpful in resolving my problems. Highly recommended!

Using app

2 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Very good supprt from Alley Bee

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Good communication and fast reply with agent Connie Jin. Thank you.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

Arina Dong was very helpful with solving a problem that I had with orders - to be particular items that aren't sold on CJDropshipping and found a solution. Was quick and helpful

Store

Wipely

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

Great experience with CJdropshipping! The platform works smoothly and the customer support is amazing. Special thanks to Gildan for being super helpful and patient – really appreciate her support!

Store

My Store

Using app

6 days

5 / 5 Share

Nov. 2, 2025

The CJdropshipping rep was very helpful in walking me through getting my account all set up.

Store

Everything Divine

Using app

8 months

5 / 5 Share

Nov. 4, 2025

Was assisted by Ken, Bonnie and Ruth on separate occasions and they all responded fast and very professional. Customer care is top notch!

Store

Fenora

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 2, 2025

Support is dumb, keeps asking the same things. Worst dropshipping I’ve ever used.

Store

HomeNN

Using app

About 23 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 2, 2025

Der Support von Connie und Kerin ist super :) Vielen Dank für eure Hilfe und euer Verständnis!

Store

JeSaMeLi

Using app

6 months

5 / 5 Share

Nov. 2, 2025

Arina Dong was very helpful and she helped me so much with my issue cj is the best costumer service for my shopify store. thanks to arina dong

Store

AJ Pet Store

Using app

5 months

5 / 5 Share

Nov. 1, 2025

Emily Liu is always very supportive and helped me alot in the past with several tasks. She responses quick and I highly appreciate her work!

Store

MyVirals

Using app

Over 1 year

5 / 5 Share

Nov. 1, 2025

Box Chen helped me out with Product Syncing to my store. He knew exactly what the issue was and resolved it quickly.

Store

Little Beanie

Using app

6 months

5 / 5 Share

Nov. 1, 2025

Angel from CJ Dropshipping was incredibly helpful and professional. She quickly identified the issue with my order and guided me through the best solution step by step. Very friendly support!

Store

OliaRise

Using app

4 months

5 / 5 Share

Oct. 31, 2025

Raymond He thank you so much for all your patience in helping me troubleshoot. I truly appreciate your customer service.

Store

Reign & Shine Clothing

Using app

2 months

5 / 5 Share

Oct. 31, 2025

I've been researching a new product to add to my store. I had sourcing questions about a few products, and Ruth came through for me. Really nice and polite. She heard everything I was talking about and submitted a ticket for me. really helpful

Store

ALL THINGS MEN

Using app

4 months

5 / 5 Share

Oct. 31, 2025

thanks Ken

Store

Urban pick

Using app

3 months