All reviews

Rating Breakdown

  • 5
    85% (2,153 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (53 ratings)

Reviews with Text

  • 99% (2,212)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 26, 2025

Customer service is great, especially Maxine who is consistently proactively reaching out to help.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Sam Huang from Support team is very helpful to merchant.

Store

My Store

Using app

20 days

5 / 5 Share

Aug. 25, 2025

I just want to say that the representative that helped me out her name was Bonnie and I believe she did an outstanding job answering all my questions very professionally. And added screenshots that gave me a better understanding of what I needed to do Definitely 5 stars!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 25, 2025

WORST COMPANY EVER MET!!!! From the very beginning, my experience with this company was terrible. Their customer service is extremely slow — every time a different operator answers, and it takes forever to get a solution. I had an issue with 10 orders(my first ordrers) They told me after a week that the product was out of stock, even though their website clearly showed it was available. Later, I found another company that provides the same type of service. I wanted to ship all my invetory(like thank you cards and some stickers,) a small package (around 2 kg) from them, they tried to charge me an outrageous “outbound fee” of $84 — just to send something from China to China! They are liars, scammers, and I would never recommend anyone to use this company. For reference, the manager I was in contact with was Isabela Xie. Avoid working with them at all costs.

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 25, 2025

I recommand this application. Working with an agent really facilitates the process. My agent Sam Huang is very helpuful and responsive. I want to thank him for his reactivity and understanding. Looking forward to keep the partnership.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

I had been struggling to understand what was going wrong with my Shopify store and Sam Huang was absolutely amazing in helping me. I highly recommend Sam Huang to anyone needing Shopify support to expert advice , they truly go above and beyond.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Bean is an excellent ai bot.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

I am doing dropshipping for the first time..and I am really happy with this app ...The system works very fast and smoothly. What I liked the most was the customer service. Especially "Jonathan" he was incredibly supportive, answered all my questions with patience, and helped me understand the system much better. He made my work so much easier, and I really appreciate his help. I also thanks him.. I can confidently recommend this app to anyone who wants to do dropshipping...

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Jonathan is great, allways helpfull. Thank you Jonathan !

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

Jonathan is the best! Is answering questions after one minute and his answer always answers my questions I love him he is the best

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

great platform for sourcing products easy and fast

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

bonnie gu helped me for over 1 hour and still stayed patient i think this is perfect customer service fast and kind

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

I am new to drop shipping and Billy has helped tremendously learn so much! I love how knowledgeable he was and how fast his responses were!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2025

Thank you very much to Angel Li. He solved the problem that I have been struggling with for 3 days in less than 20 minutes. It was very successful. Thank you very much again.

Using app

--

Total reviews

30

Average rating

4.8

5 / 5 Share

Aug. 22, 2025

I have been working with CJ Dropshipping for some time now, and I couldn’t be more satisfied with their service. Their team has been extremely supportive, always quick to respond, and very professional in handling my requests. They made the whole process of dropshipping so much easier for me and helped me grow my business smoothly. The platform is user-friendly, their product range is wide, and shipping is reliable. What I appreciate the most is their willingness to help and find solutions whenever I face challenges. It truly feels like a partnership rather than just a service provider. I highly recommend CJ Dropshipping to anyone looking for a trustworthy and efficient dropshipping partner.

Store

LINDRA

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Bonnie on CJdropshipping Thank you for your support. My query has been resolved successfully. I really appreciate the quick response and assistance."

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Working with Stan Lin has been an outstanding experience! He is always quick to respond, extremely professional, and goes above and beyond to make sure everything runs smoothly. From product sourcing to solving small issues, Stan is proactive and solution-oriented, which really makes the whole dropshipping process stress-free. What I value most is how reliable and supportive he is — I can always count on him to provide updates, follow through on requests, and ensure that orders are handled efficiently. Having Stan as my agent has truly made my experience with CJdropshipping a 10/10. Highly recommend his support to anyone who wants a trustworthy partner in their business!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Hugo Tse has been exceptional in his service to me. I rate his service and CJDropshipping 5 stars.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

I had a great experience with the customer service. In particular, Mr. Billy Shi was extremely helpful and found a solution very quickly that really helped me. Excellent support and very professional service!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

It’s been a absolute pleasure working with agent John Tao and we are very satisfied to have him being part of our team. Always supporting with great service and fast replies. Very professional in a proper way of doing business. We can really rely on John which is very important for us. Thank you John. Let’s keep moving!

Using app

About 2 months

Total reviews

5

Average rating

5.0