All reviews

Rating Breakdown

  • 5
    85% (2,153 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (53 ratings)

Reviews with Text

  • 99% (2,212)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 18, 2025

I had an issue with my product status showing as ‘sold out’. Connie Jin guided me and helped me solve the problem. Thanks

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2025

I was making some payments today, and i had an issue with the payment method that i was using. Ive reached out to customer service, and i was assisted by Ruth, she gave me the right directions on how to solve the issue. Very good customer service, thanks Ruth!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2025

Gildan Wu is one of the best agents

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2025

Billy Shi was very helpful.

Store

My Store

Using app

--

5 / 5 Share

Aug. 16, 2025

Réactivité, screenshoot et professionnalisme Merci à toi Connie Jin

Store

Ma boutique

Using app

5 months

5 / 5 Share

Aug. 16, 2025

Connie Jin was super patient and helpful! thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2025

“I had a wonderful experience with Connie Jin. She was attentive, patient, and resolved my issues quickly. Truly exceptional service!” “Connie Jin is extremely professional and courteous. She made sure all my questions were answered and provided guidance every step of the way.” “Outstanding customer service from Connie Jin. She made the process smooth and stress-free.” Thaks you Connie Jin.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2025

cj the best app i try before i try so many app cj trustable and fast support response and customer service thank u Connie Jin for helping me

Store

Zuhshur

Using app

About 2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 15, 2025

Ricky has been very helpful and dedicated. He always responds to questions promptly and works hard to solve problems without delay. I am very satisfied with his service.

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Great range of products, site is easy to use and received excellent customer service from April!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

What a delight it was when I contacted CJ with an issue that was causing me doubt. I had a conversation with a pleasant professional called LEAH. Leah was very patient dealing with me appalling naivety, explaining in detail the source of my issue and provided me with several tutorial links on the topic. The customer service I have received to date from CJ is exceptional.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

I sincerely thank Bonnie for her valuable help and the patience she has shown.

Store

pleyas

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Beatrix was really helpful, i was struggling with some orders and she was quick and effective in solving the problem. 10/10 service.

Store

Velony

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

I am new here, Arina Dong helped me really well with answering my first questions related to CJ dropshipping service.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

I am extremely happy with my service provided by Christine Yu. Thank you for taking me through clear instructions step by step with fast communication.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

Paradise Zhong was amazing! Very professional, quick to respond, and went above and beyond to help me. The service exceeded my expectations — highly recommend!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

I was a little confused on what was going on, i contacted support and Billy helped me out a lot, great customer service!

Store

Elvora

Using app

3 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2025

Customer service is very helpful and quick in responding. Much appreciated to Bonnie for being so patient and direct when responding to my questions.

Store

My Store

Using app

About 15 hours

5 / 5 Share

Aug. 11, 2025

I want to give special thanks to Bonnie for the outstanding support. My automation script was blocked due to the API rate limit, which was a critical issue for my business. Bonnie understood the problem right away and reset the limit within minutes of my request. This was one of the best customer support experiences I've had. Thank you, Bonnie!

Using app

About 1 month

Total reviews

1

Average rating

5.0