All reviews

Rating Breakdown

  • 5
    96% (8,527 ratings)
  • 4
    2% (143 ratings)
  • 3
    0% (26 ratings)
  • 2
    0% (20 ratings)
  • 1
    2% (172 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 12, 2024

I just started but by now the customer service was great! Shoutouts to bonnie, he/she gave me great advice per WhatsApp and delivered fast!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2024

Harvey's customer service as a CJ Dropshipping agent is nothing short of exceptional. From the very beginning, he has demonstrated an unwavering commitment to ensuring my complete satisfaction. Harvey's responsiveness is one of his standout qualities—he is always quick to reply to my inquiries, regardless of the time of day. His thorough and informative responses make it clear that he genuinely cares about resolving any issues I might encounter. Harvey's proactive approach to customer service sets him apart. He consistently anticipates potential problems and addresses them before they become significant, which has saved me countless hours and headaches. Whenever I've had special requests or needed assistance with complicated orders, Harvey has handled everything with remarkable efficiency and a positive attitude.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2024

very good support from Doki and Box Chen.

Store

Lilovel

Using app

8 months

Total reviews

4

Average rating

4.8

5 / 5 Share

July 11, 2024

Tab zhao helped me a lot and communicates very fast gave me shipping updates and everything very helpful

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2024

Best support ever. They ve responded fast and helped with all my product connection and order fullfilment. I like the live chat option and the COGS.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2024

I just beginning my journey I don't know how to work but your customer support team continue guide me, Thanks whalen

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2024

Simple, easy to use, and I love the fact that I get help Promptly. My agent Nancy has been very helpful, courteous and also find solutions to my questions and concerns. keep up the good work.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2024

Very kind support. I wanted a custom message for a client and they did it. Big thanks to Garrison Wong who helped me. Hope my client will be satisfied. Big thanks again

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2024

Very nice and helpful customer support from Irena Huang.

Store

Dbestey

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2024

LINCY is the best I wanted to take a moment to express my utmost satisfaction and gratitude for the outstanding service provided by Lincy during my recent interaction with your customer care team. Lincy's professionalism and dedication were evident from the beginning. She greeted me warmly and listened attentively to my concerns, demonstrating a deep understanding of the issues I faced. Her knowledge of your products and services was comprehensive, and she adeptly guided me through troubleshooting steps and solutions with clarity and patience. What truly impressed me was Lincy's proactive approach to ensuring my satisfaction. She not only resolved my initial issue promptly but also took the time to follow up to ensure that everything continued to work smoothly. Her commitment to providing excellent customer service was evident throughout our interaction, making me feel valued and reassured as a customer. In today's fast-paced and often impersonal customer service landscape, encountering someone like Lincy was refreshing. Her courteous demeanor, professionalism, and genuine concern for my needs left a lasting positive impression. I am confident that with representatives like Lincy, your company stands out for its commitment to customer care excellence. Please extend my heartfelt thanks to Lincy for her exceptional service. She is undoubtedly an asset to your team and a prime example of what outstanding customer service looks like.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2024

So far so good. Personalised sourcing agent responsive and super helpful. Fanny is helping me at the moment and she's fantastic.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2024

CJDropshipping's customer service is very good and their products are as seen on the pictures. Thanks Lea for your prompt replies!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

Been using CJ for over 2 years now and can never complain about anything. always the best experience. Highly recommended! Carrie Wang is one of the most friendly staff in Cj. whenever i need any help she helps you like its her own business.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

I have been working with agent Kaycee at CJdropshipping and I am extremely satisfied with the service. Kaycee is highly professional, efficient, and always goes above and beyond to ensure that my needs are met. The communication is clear, and the response time is very quick. I am impressed with the seamless experience and the quality of products provided. I look forward to a long-term cooperation with Kaycee and highly recommend CJdropshipping to anyone looking for reliable and top-notch service. Thank you, Kaycee, for your outstanding support!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

I am thoroughly impressed with CJdropshipping's customer support, and Rami Wu exemplifies the dedication and professionalism that sets their team apart. I would highly recommend CJ dropshipping to anyone looking for reliable service and support in dropshipping. Thank you, Rami, and the entire CJdropshipping team, for making my experience seamless and enjoyable.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2024

Amazing service. So helpful, I was having trouble finding a product so I asked my private agent, suki huang, and he helped me out within 10 minutes.

Store

My Store

Using app

About 1 month

5 / 5 Share

July 10, 2024

I would firstly just like to thank Krise (my agent) for always being so quick to reply to any queries I have. He, and the other agents are always so eager to help. I have only been drop shipping for a couple of months, and made a few sales earlier. CJ has been a great experience so far, i'd definitely recommend them for anyone just starting out!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

good agent Gildan

Store

Ecclant

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

Marian Chen it's been the best agent i've ever had, always answering quickly and efficiently. Top notch service!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2024

Really fast customer service, I have been using cj for 7 months and never had a problem. Customer support Zoey helped me a lot to speed up shipping.

Using app

6 months

Total reviews

3

Average rating

5.0