All reviews

Rating Breakdown

  • 5
    96% (2,023 ratings)
  • 4
    1% (29 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (48 ratings)

Reviews with Text

  • 99% (2,086)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 7, 2025

This app is effective. The people are friendly and very responsive. You don't have to deal with individual sellers; you only communicate with CJD. They work 24/7. So, no matter the time difference, you would find someone to respond to your question or request. I want to thank Enid Dong, a customer service agent, who provided excellent support yesterday and solved a problem within minutes, which would have taken hours to resolve under normal processes. Update on 9/7/2025: Last night, Connie Jin helped me understand a few issues related to recent orders. She was knowledgeable, responsive and patient. Thank you, Connie!

Using app

Over 2 years

Total reviews

22

Average rating

4.7

5 / 5 Share

April 16, 2025

CJ is a great dropshipping partner – reliable, fast, and professional. Especially Christine Yu deserves special mention: she does an amazing job, is always helpful, and goes above and beyond. Thank you so much for the great support!

Store

Alpenia

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2025

I've been using the CJ Dropshipping app for a while now, and I must say it's been a game-changer for my store. The platform is user-friendly, the product variety is great, and the integration with Shopify works smoothly. But what truly sets CJ apart is their customer support. A huge shoutout to Anisa, my agent, who has been absolutely amazing throughout the process! She's responsive, super helpful, and always goes the extra mile to make sure everything runs smoothly. Whether it's sourcing products, handling order issues, or giving updates, Anisa has been the best support I could ask for. Highly recommend CJ Dropshipping, especially if you're lucky enough to work with someone like Anisa!

Using app

1 minute

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2025

I had an issue with an order and Ruth solved it in less than a minute. Great service!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2025

Agnes was extremely helpful. I had a shipping issue which she explained clearly to me and pointed me in the right direction. Thank you for your support Agnes. I will not hesitate to contact CJ Dropshipping for advise and help in the future. Thanks again!

Store

Furball

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 15, 2025

very quick and easy resolution

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2025

Extremely satisfied Great service from Kribee Huang Thank you very much, keep it up

Store

MWPants

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2025

Amazing service and professional support! We’ve been using the CJ app for our Shopify store and everything runs smoothly — from product sourcing to shipping. This time I received a big order from Germany, and Kaycee Chen went above and beyond to help me set everything up properly. Big thanks to Kaycee! Highly recommend CJ if you want reliable and friendly support for your store.

Store

ELITAI

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2025

Connie was super attentive to my enquiry and had it solved on the spot! I had an issue regarding shipping in which I could not ship to a certain zone. Connie heard my concerns and quickly found the solution in suggesting viable suppliers that I could use, which all had excellent costs and shipping times. She was always there to answer my questions and went above and beyond!

Store

Ambian

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2025

CJ Dropshipping has been a game-changer for my e-commerce business. Their platform is incredibly user-friendly, making it easy to source products and manage orders seamlessly. The short delivery times and quality of products have exceeded my expectations, helping me maintain customer satisfaction.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

Many thanks to Zoey for a quick and friendly response. You are appreciated

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2025

Thanks to Bonnie Gu, all of my questions are answered with an exceptional care. Wish her and all of CJ Staff keep their hard work!

Store

Joify

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2025

Liora! Thank you for your professionell work, you always manage all my questions, you always give me fast answers and always up date me with answers, thank you.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2025

I just want to rave about Aron Lee, who was amazing in getting me the help that I needed to get customized bags made for my business. He was willing to work with me when I wasn't able to get my logo in at the right size. But not only then Aron is always kind & courteous whenever he answers my message.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2025

Good experience with Eileen Qian As a new user of the CJ Dropshipping platform, my experience has been very positive so far, especially thanks to Eileen Qian. She is extremely helpful and professional. I truly appreciate her support. I hope we can build a long-term relationship. Having a stable and reliable contact would be a major asset for both parties and would help me grow my business more efficiently.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2025

I would like to express my sincere appreciation for the excellent customer service provided by Connie Jin. She has been incredibly helpful, professional, and responsive throughout the entire process. Her clear communication, patience, and prompt assistance made everything smooth and stress-free. Connie went above and beyond to ensure my concerns were addressed, and her support truly reflects the high standards of CJdropshipping. Thank you, Connie, for your outstanding service!

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 6, 2025

My experience with agent Gildan is perfect

Store

Bandoun

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

April 5, 2025

I have been dealing with Elvira for the last 3 months now. She is a very hardworking individual. She always helped me whenever I got stuck and made my journey very easy. I would like to say big THANK YOU for helping me.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2025

I am very satisfied with CJdropshipping's service! Elvira was incredibly helpful, responded quickly, and made sure everything went smoothly. She was always available to answer my questions and provided great support. The collaboration was professional and efficient. I can definitely recommend CJdropshipping and Elvira to anyone looking for a reliable dropshipping partner!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2025

I was having a problem understanding how to process an order, and Bonnie was able to assist me quickly and explained how to process orders in the future. She was very professional and knowledgeable. It was a pleasure working with her. Although this was a small issue, she did a great job assisting me.

Using app

9 months

Total reviews

3

Average rating

4.7