CJdropshipping: Much Faster

July 8, 2025

Paulo helped us out confirming shipping fees and inventory levels for a product we plan on selling on our store's website. Was able to address these questions in a timely manner. Thanks, Paulo!

July 1, 2025

Excellent Customer Service - Highly Recommend Bonnie Gu I wanted to take a moment to recognize Bonnie Gu for her outstanding customer service. She was incredibly helpful throughout my entire experience and went above and beyond to assist me with my needs. Her professionalism, patience, and dedication to solving my issues made all the difference. Bonnie's expertise and willingness to help truly stood out, and I couldn't be more satisfied with the support I received. She made what could have been a complicated process smooth and straightforward. I highly recommend Bonnie Gu to anyone who needs assistance - she's a valuable asset to the team and exemplifies excellent customer service. Thank you, Bonnie, for all your help!

July 1, 2025

I’m very impressed with the service from my agent. They are professional, friendly, and always respond quickly to my questions. As a beginner, I really appreciate the clear guidance and support. Thanks to their help, I feel more confident working with CJ Dropshipping. Highly recommended!

July 1, 2025

kribee Huang(consultant for CJ dropshipping) was assisting me with my questions. Extremely helpful and fast. I was so impressed by the professional approach and attitude. Thank you so much!

Dec. 13, 2025

Des produits qui indiquent qu'il y a du stock alors que les stocks ne sont pas à jour. Ce qui veut dire que même sur votre boutique les stocks synchronisés sont faux !!! Extrait de la conversation avec le support CJ: "Since suppliers distribute inventory across multiple retailers, actual stock levels fluctuate daily. Real-time synchronization with our CJ system isn't feasible"

Nov. 18, 2025

I am no longer using this supplier in my business due to ongoing issues that caused significant financial and reputational damage. Nearly every item customers received looked nothing like the photos shown in the listings. The products were extremely low quality, clearly sourced cheaply, and did not match the standards required to maintain customer trust. As a result, I received multiple complaints, returns, and ultimately lost customers. Order fulfillment was also unreliable, with late dispatches and tracking updates that caused platforms like TikTok Shop to auto-cancel orders. In several cases, customers received products without paying, leaving me to absorb the loss. When refunds were issued due to these fulfillment and quality issues, the supplier declined to take responsibility or provide reimbursement. Additionally, at the start of the relationship, I felt pressured to leave a positive review in exchange for proper support, which was unprofessional and concerning. Because of the consistent quality problems, financial loss, and impact on my brand, I have completely removed this supplier from my business and cannot recommend them to other merchants.

June 30, 2025

Needed some much needed guidance and Bonnie was there to help. Really fast and efficient. No complaints on my side!

June 30, 2025

Lene is an extremely reliable support person at CJ! I do dropshipping so I always need someone who can quickly handle issues with products, inventory, or orders. Lene not only responded promptly but was also very proactive in following up and providing appropriate solutions. Thanks to Lene, I feel more secure doing business with CJ. Your dedication and professionalism are truly appreciated. Many thanks to Lene and the CJ team for this great service!

June 30, 2025

I’m extremely impressed with the customer support I received from CJdropshipping. Krise, went above and beyond to resolve my questions quickly and professionally. Their clear communication, patience, and friendly attitude made the whole process seamless. Thanks to Krise expertise, I felt confident placing my order and will definitely be back for future purchases. Highly recommend their service!

June 30, 2025

I had a great experience with CJdropshipping, thanks to Elem Miao! She was super helpful, quick to respond, and made sure everything went smoothly with my order. Her communication was clear and professional, and she really went the extra mile to assist me. I truly appreciate the support and will definitely be using the service again.

June 30, 2025

The best dropshipping partner I've had in 4+ years. I've been working with CJdropshipping for the past 4 years, across multiple stores, and it's hands down the best dropshipping platform I've used. From product sourcing to fulfillment and custom requests, they’ve made my operations smoother and more scalable. A special shoutout to Irene, my dedicated agent, who has been a huge part of my success. She's helped me find the best deals, solve issues quickly, and handle all kinds of custom requests with patience and professionalism. Honestly, I wouldn’t have been able to run things as efficiently without her support. If you're serious about dropshipping, I highly recommend CJ. They’re reliable, fast, and truly supportive, not just another generic supplier.

June 30, 2025

Lene’s service has been absolutely outstanding—she’s incredibly responsive, anticipates our needs, and delivers creative solutions before we even ask. Her deep understanding of our goals means she crafts strategies that hit the mark every time. CJ is a solid platform, but with Lene guiding us, it feels tailor-made and far more powerful.

June 29, 2025

Alan was the best

June 29, 2025

My experience with CJ Dropshipping has been really good! My CJ agent Curry is always really helpful, he responds very quick and is always thinking about solutions when there is a small issue. Having an agent from CJ really makes the experience a 10/10, as they are always willing to help you out and doing their best to make the process as smooth as is possible.

June 27, 2025

I contacted Cj drop shipping today , because i was getting some fraud mails. There i found Bonnie . She is excellent and well acquainted with her job works.. She solved my all queries promptly. I am very much happy for the service she has rendered. Thank you Cj for appointing an good customer care executive like Bonnie. Thank you

June 26, 2025

Very great app and customer service especially Billy ,always there to help and replys very fast good job

June 26, 2025

April is an amazing agent! She’s always fast, helpful, and super friendly. Every order is handled professionally and she makes everything so much easier. Highly recommend working with April on CJ

June 26, 2025

The customer service helps me a lot, including finding the products, using their website, connecting your products to their products, etc. Her name is Kimberly and I think she deserve to be praise in this review

June 25, 2025

Isabella is great to work with. She is actively involved, no question is too much, and she always provides the right information. I definitely recommend Isabella.

June 25, 2025

We've had an outstanding experience with CJ Dropshipping, especially thanks to our incredible agent, April. Her support has been nothing short of exceptional — always fast, clear, and solution-oriented. Any time we have a question or need assistance, April is there, often replying within minutes and making sure everything runs smoothly. The platform itself is intuitive and integrates perfectly with Shopify, but what really sets CJ apart is the human support behind it. With April by our side, we feel confident managing orders, solving issues, and scaling our business without delays. The fulfillment process is reliable, the product range is extensive, and the communication is always proactive. Huge thanks to April and the CJ team — you’ve made our dropshipping operations not only easier but much more successful.