All reviews

Rating Breakdown

  • 5
    85% (2,153 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (53 ratings)

Reviews with Text

  • 99% (2,212)
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4 / 5 Share

June 25, 2025

I find CJ human agents like Sini Liu extremely helpful in tracking order although the platform can be intimidating and could do with a better overal design they have helped drive my business on platforms such as Shopify and eBay.

Using app

10 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 24, 2025

Great Experience with CJdropshipping Thanks to My Agent Kerin! I’ve been using CJdropshipping for a while and the platform has gotten much faster and more reliable. Processing times, tracking updates, and sourcing are much better now. But the main reason for this 5-star review is my agent Kerin. Kerin is super responsive, professional, and always helpful. He replies quickly, solves problems fast, helps source products, and offers the best shipping options based on my needs. He also keeps me updated on my orders without me having to ask. A good agent makes dropshipping so much easier, and Kerin is definitely one of the best!

Store

LUIMINO

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

Excellent service. So far i've had a great experience with CJdropshipping/ The platform is easy to use and the same for finding products and make order fulfillment. I want to highlight the assistance of my agent Alan Yang that is always there to help. Your dedication and outstanding support truly made a difference. Thank you for your excellent work!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 24, 2025

I had a great experience with CJdropshipping, thanks to Alan! He was super helpful, quick to respond, and made sure everything went smoothly with my order. His communication was clear and professional, and he really went the extra mile to assist me. I truly appreciate the support and will definitely be using the service again. 5 stars – highly recommend, especially if you get to work with Alan

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2025

i'm very satisfied with the Cj customer services specialy the agent '' Vject Wang'' helped me throught any step to solve a big issue i faced on my store orders! i highly recommend his services. thanks a lot

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 24, 2025

Excellent service, we have had so much help and constant support from our cj rep Leila Zhuang . He is always quick to answer and look into any questions we have. thanks for your prompt support

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2025

I’ve been using CJdropshipping for a little while now, and I just wanted to say how amazing the service has been—especially thanks to Bonnie. She’s been super helpful, always quick to respond, and really goes the extra mile to make sure everything runs smoothly. It honestly makes a big difference working with someone that cares. Definitely 5 stars from me!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2025

John is my agent and he is very helpful. He also has a fast response time on whatsapp. The app works flawlessly

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2025

5 stars for Belle- very helpful

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2025

Maidie from customer support wss really helpful. Thank you

Store

Junoj

Using app

About 2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

June 22, 2025

Madie TU I truly appreciate the way you helped me get the information and access I needed. It wasn’t easy for me to get it on my own, but you made all the difference. Thank you so much

Store

My Store

Using app

About 1 month

5 / 5 Share

June 20, 2025

I had a great experience with CJ Dropshipping! The service was smooth and efficient. A special thank you to Belle for her professionalism and quick responses — she was incredibly helpful and made everything easier. Highly recommend working with her!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2025

John helps me proactively with every order and keeps me updated!

Store

verlont

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

Love their customer service. The agent ZoeLin was really helpful and supportive with everything. she patiently listened all the issues and solved them immediately. Really appreciate her help and support. Looking forward to work with CJ and ZoeLin in future too.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

Absolutely Outstanding App and Service! This is truly a wonderful app — incredibly user-friendly and efficient. What sets it apart, though, is the exceptional customer service. The support team is knowledgeable, responsive, and genuinely committed to helping users succeed. I want to give special thanks to Ms. Belle Bai, who has been managing my entire experience on the CJ platform. Her assistance has been nothing short of amazing. She took full responsibility for coordinating with suppliers and resolving every issue I encountered. All I had to do was place my orders — she handled the rest with professionalism and care. Honestly, 5 stars aren’t enough to express how grateful I am. Both Ms. Belle and the CJ app deserve so much more. Highly recommended!

Store

Onyxify

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Outstanding customer service! I had a question about a product I wanted to launch the same day, and Bonnie came through fast. She resolved my issue quickly and made sure everything was in place so I could move forward with my ad campaign on schedule. Really appreciate the swift and helpful support! ***Update 12-16-25*** Support came through for me again! Angel Li not only helped me to increase sales she also helped me better assist my customers!

Store

GLOW UP

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 16, 2025

I received fast and friendly assistance with my query concerning CJ fullfillements. Feel heard and a valued customer. Alley

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2025

I had an issue with my order and reached out to customer service, and Connie was the one who helped me. She was incredibly knowledgeable, patient, and quick to understand the problem. She guided me through the process, explained everything clearly, and made sure everything was taken care of. Thanks to her, the issue was resolved smoothly and efficiently. I truly appreciate her help. Excellent customer service!

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 14, 2025

There was a bit of trouble with my product but when I told 1 of the assistant Ken, without any issue they understood me straight away and gave me a clear explanation on what I should do next. Thank you

Store

Glemix

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2025

Solid and reliable app. The support does their best to help you with your requests and respond in a timely manner. Gildan has been especially helpful.

Store

Vitalé

Using app

3 months

Total reviews

1

Average rating

5.0