All reviews

Rating Breakdown

  • 5
    96% (2,031 ratings)
  • 4
    1% (29 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (47 ratings)

Reviews with Text

  • 99% (2,093)
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5 / 5 Share

March 18, 2025

I spoke to a chat agent name Gildan. She was extremely helpful and answered my questions quickly. Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2025

Paulo was excellent and very helpful and resolvded my problem very fast super kind i recomended work whit hims

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 18, 2025

I would NOT recommend CJ Dropshipping. Their inventory management is a complete disaster—products are constantly out of stock, yet their website never reflects it. I always have to inquire if items are actually available instead of them simply updating their inventory. It’s a huge waste of time and incredibly frustrating. Customer service is just as bad—slow to respond and not very helpful. When they finally do reply, they give vague answers and no real solutions. They never seem to improve their system, leaving sellers stuck with constant stock issues. And don’t even get me started on sample shipping—it takes way too long! If you're trying to test products before selling, expect major delays. Overall, CJ Dropshipping is unreliable, inefficient, and more trouble than it's worth. Look elsewhere if you want a smooth and stress-free dropshipping experience!

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 30, 2025

I had an excellent experience with the customer service team, especially Bonnie Gu . She was extremely helpful, professional, and attentive. I truly appreciate her support and dedication. Highly recommend

Store

GIRRŌS

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2025

The shipping times are very good, and support this is also good, my agent Zoey is always very helpful and et ack to me very quickly!

Store

limuga

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2025

Thank you Angel , appreciated your fast and helpful response

Store

Jewemi

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2025

kribee Huang very good support

Store

meelo

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2025

I want to thank Ken for the excellent work and professional support at CJDropshipping! He quickly answered all my questions, helped me with order processing, supplier selection, and logistics setup. Everything was explained clearly and professionally, and the support was top-notch. Thanks to his help, my dropshipping business is running much more efficiently. Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2025

Excellent service from CJ Dropshipping! The support from Bean was incredibly fast and professional. I’m just starting my dropshipping business, and I feel very well taken care of. Highly recommended!

Store

te'sy

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Great Service and help from Damen & Beverly my account manager, Billy and the Team. They have been supportive and responded quickly.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2025

Gildan Wu is great at her job!

Using app

About 23 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 12, 2025

top

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2025

I’ve always had positive experiences with customer service at CJ, as they’re quick to answer any questions and always ready to help. But today, I had the pleasure of working with Angel Li, and I have to say, she went above and beyond. This is the first time I’ve had an agent ask for screenshots to better understand my issue, and she really dedicated herself to resolving it. It’s staff like her that truly make a company great. I’m impressed with her professionalism and attention to detail!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2025

Thank you Angel from CJ Dropshipping for quick and very good service. I apreciate very much.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

Thanks to april! amazing customer service!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

This is my first time using this drop shipping business and was kind of confused about the process, and what should my next steps be, but Roxane helped me, guiding me thru, and I was finally able to fulfill my first order!! Thank you Roxane!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

Eine sehr netter Mitarbeiter oder Mitarbeiterin. Hat meine Fragen zügig beantwortet hat mir meine Produkte alle rausgesucht. und war super höflich kann ich nur weiterempfehlen

Store

Milo

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 6, 2025

I can't recommend Sabrina highly enough! She has been an absolute game-changer for my business. From day one, she has provided top-notch support, quick responses, and expert guidance. Sabrina goes above and beyond to ensure my orders are processed smoothly, sourcing high-quality products at great prices and keeping me updated every step of the way. Her attention to detail and dedication to customer satisfaction are truly unmatched. If you're looking for a reliable and professional agent, look no further than Sabrina Liu. She is hands down the best in the business!

Store

Hydrava

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

Angel Li helps me when i have questions in customer support. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 6, 2025

WIlla Chen is actually supports sellers. Very disappointing working with CJ. I put effort and they are asking me for similar items not same shows in ad.

Using app

27 days

Total reviews

1

Average rating

1.0