All reviews

Rating Breakdown

  • 5
    85% (2,153 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (53 ratings)

Reviews with Text

  • 99% (2,212)
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4 / 5 Share

June 13, 2025

Today's service was very good. A special shoutout to Bonnie Gu, who did everything to make the conversation flow and answer my questions as best as possible. She was kind and professional. Thank you very much.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

June 12, 2025

Angel Li was quick and efficient, finding a solution to my problem with a clear explanation. I highly recommend her.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2025

I highly recommend July Chan! She’s incredibly helpful, always goes above and beyond, and responds fast. Her support has made a huge difference you can truly count on her for anything you need.

Store

ethohq

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2025

billy helped me so much with a problem I've been trying to solve so days. He understood me right away and found the root of the issue quickly. 5/5

Store

Soporla

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

Excellent Service by Anisa! Anisa did a fantastic job — she was incredibly helpful, attentive, and accommodating throughout the entire process. Her professionalism and dedication truly stood out. We sincerely hope she gains even more clients and exciting opportunities in the future. She’s one of the best representatives we’ve worked with!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

Great recent customer service experience with an agent named Phoebe, she was very responsive and helpful in coming to a prompt resolution.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

Angel Li patiently answered many of my questions, even though it must have been exhausting for her. She taught me about the importance of stocking products in a warehouse to reduce transit time — a strategy I now consider one of the most valuable in Dropshipping. Thank you again.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

Gildan was great with working with us, so we can get the best results for our business.

Using app

About 8 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

June 10, 2025

Choosing a fulfillment platform. Had a pretty good and informative conversation with Kate Zhou. Looks like worth to try.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

I had a great experience with Angel from CJ Dropshipping’s customer service team. She was very helpful, patient, and answered all my questions quickly. Thank you so much, Angel! Highly recommend her support!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

They are the best platform for beginners, tutorial videos and customers support. Luna Zhao is very attentive.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2025

Hugo helped my everytime with anything i needed to solve. He responce really fast. App over all works pretty good.. Thank you

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

Had a very nice experience with CJDropshipping. Luna Zhao helped us get better deals with the products. She is very friendly and helpful with amazing service. Would definitely recommend this platform!

Store

Liorax

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

Much faster than expected! The customer service is very proactive and always replies within minutes. Super satisfied with the experience – highly recommended!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

Thanks to kribee Huang , she was so communicative and help full.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2025

I got support very fast and productively from customer service personal name Gildan Wu. Thank you.

Store

Finnler

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2025

Great service and my account manager Max has been absolutely amazing. He's really helped the business and has been incredibly diligent with his work.

Store

Bennii

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2025

Absolutely amazing customer Service. I had an issue with my Cj app shipping location thing the customer support representative Gildan really helped me and fixed my issue. Thank you so much Gildan for helping me out

Store

Pier21

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2025

Alan, the customer representative at CJ Dropshipping, was very helpful and responsive. As soon as I explained my issue, he quickly understood the situation and provided an effective solution. His professional and supportive approach made the process smooth. I appreciate his assistance and thank him for the excellent support.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2025

well i'm writing this review for the sake of Willa Chen the agent, Unbelievable Help, she can get you literally out of big problems concerning your supplies of orders . if you just starting dropshipping or even an expert this woman will make your job goes Fine As Wine!

Using app

11 days

Total reviews

3

Average rating

5.0