CJdropshipping: Much Faster
CJdropshipping, Free Sourcing, Order Fulfillment,
Rating
4.9
feedback
8,888
chart
#487
All reviews
Rating Breakdown
June 27, 2024
It has been a nightmare trying to work with CJ. They take so long to dispatch the products and when I ask why is taking time, they always say there was an issue with the supplier. Customer service always tries to avoid the issue and wants to give you coupons, but they never try to solve the problems. I asked for many refunds that I had to keep on top of the whole time, otherwise, it would be pending forever. I asked my agent if there was any way to change the agent or contact someone to issue a complaint, but he always changed the subject. I know they are more expensive than the other platforms, but at least I was expecting more efficiency, quality and good customer service, which never to happen. Find another supplier, the stress of dealing with them is not worth and it will affect your business reputation with your customers.
June 27, 2024
I am delighted to share my exceptional experience working with Aurora Huang. Aurora played a crucial role in helping us discover new products for our store. Aurora's dedication and professionalism are truly commendable. She was always available to answer our questions and provided thoughtful guidance every step of the way. Thank you, Aurora, for your outstanding support and expertise!
June 27, 2024
I love it, they are reliable,especially my agent krise qi,he is very professional and kind
June 27, 2024
Kris Qi is great She is very fast and quality delivery I am very satisfied
June 27, 2024
This is the first time I've worked with CJDropshiping, the platform is clear and easy to use. The big plus is the agents, a real thank you to Doki Huang my agent, who really makes my job easier with the management of products in the warehouse and for shipments.
June 27, 2024
If you want to start with Dropshipping, CJ is the best because in order not to incur any monthly costs, it has spectacular customer service, I really recommend it.
June 27, 2024
Great sourcing and fullfillment services! Very happy with the use of it. You get an agent assigned to you specifically. Mine was July Chan. She has been of great service and really helped me!
June 27, 2024
Highly Recommend. Lahne has been helpful and supportive all the way through
June 26, 2024
I have many doubts about CJdropshipping, related to shipping, packaging and even my shopify store. The most beautiful thing is their customer support. I am guided by one of their employee, named "Dolly" ,who is very supportive and I wish I will get this same support in future also.
June 26, 2024
We have been using CJdropshipping for 6 months now and are absolutely satisfied with our agent, Vita. She is available every day and keeps us updated. We highly recommend CJdropshipping and especially Vita for anyone looking for a dependable dropshipping partner.
June 26, 2024
I made a rookie mistake with my store and Garrison Wong was able to help me get back on track with my business. Thank you for being both kind and helpful!
June 26, 2024
Excelent support team! Oliver Xu made a really great impression with in-depth knowledge about a area which I was not familiar with.
June 26, 2024
I've started working with CJ again because they deliver much faster than the competition. I currently have Vita as an agent, who responds very quickly and finds solutions to my problems very fast. Top notch!
June 26, 2024
Thank you, Luria Xie, for your service, communicating with me, and guiding me. Thank you very much, Luria Xie
July 1, 2024
I must say the customer service I have received from Sveta has been excellent. My requests and question were handled quickly and efficiently. She very professional and took care of all my concerns. Thanks Sveta!
June 26, 2024
Zoey Zheng is very responsive. I appreciate the time and attention she gives answering my questions.