All reviews

Rating Breakdown

  • 5
    93% (2,349 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (63 ratings)

Reviews with Text

  • 99% (2,413)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 2, 2025

I had some questions and Bonnie answered all of them with detailed responses via Whatsapp. Very good service on her part. I have been working with CJ for 4 years now and I am satisfied honestly.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Excellent support! My agent Charlotte was quick to respond, very professional, and made the whole process smooth and stress-free. She went above and beyond to help me with my order, and I truly appreciate her effort. Highly recommended

Store

Ninaeva

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

CJ's platform is great, but the five-star service truly comes from my agent, Mango. She is the best! Always incredibly fast to respond and proactive in getting things done. Every problem is solved completely, and my orders are always processed without a hitch. Her reliable and on-time service is something I can truly count on. Thank you!

Using app

3 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

O suporte é realmente rápido e bem explicativo. A Angel e os outros suportes estão de parabéns.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Great App! Special thanks to my Agent Bonnie, she's been very helpful to me!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Very efficiency! I like Connie Jin attitude very much! She's very helpful~

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Very impressed with Sam Huang and his professionalism in helping setup the connection and store. we are collaborating in order fulfillment and i have to admit, the service is good. highly recommended. flexible pricing, Sam always brings back solutions and is eager to help and always approach it in a win-win situation.

Store

SwirlX

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Great working with Queenie now for a while with good service and fast responds!

Store

Velqlo

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Connie is very reactive, thanks to her

Store

My Store

Using app

2 months

5 / 5 Share

Aug. 31, 2025

Very helpful

Store

Nordlos

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

I love its human support. In comparison to other dropshippers, this company is performing significantly better. Thanks

Using app

23 days

Total reviews

4

Average rating

5.0

1 / 5 Share

Aug. 31, 2025

ihr beschafft und versendet für mich , also es stimmt nicht . Ihr kümmert gar nicht drum und bedeutet das wir selber irgendwo versand und kompliziert einstellung suchen müssen.

Using app

2 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 30, 2025

Great support. Angel was really patient with my problem and was able to help me solve it in the end.

Store

ONEC24

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2025

After struggling with the inventory and shipping for 2 hrs. I connected with customer service agent Connie Jin. She listened to my concerns and helped me out resolving the issue in setting up my store. Thank you

Store

SHEGRIN

Using app

10 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 30, 2025

My account manager, Roxane Liu is the worst agent you can imagine! Not responsive, not solving problems, only generic and incompetent answers! My previous agent was amazing compared to Roxane, but she left for some reason. I asked to speak with her supervisor to discuss the issues i have with her and that she is not responsive to my messages on time, not solving problems, not giving even information as to what is happening with my orders! Solve your logistics delays and agent issues before your most consistent clients leave you! Because that is what will happen soon if the situation didn't change! What's funny is that i recently reached LEVEL 4, suggesting i have "order processing priority", but instead my orders are still delayed even more than before!

Store

HYKLE

Using app

Over 1 year

Total reviews

19

Average rating

2.0

5 / 5 Share

Aug. 30, 2025

Connie Jin was a very kind and helpful Agent. She goes the extramile and helps with patients

Store

Alvior

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

Working with Queenie from CJ has been a great experience. She always responds quickly, is very helpful, and makes the whole process smooth and reliable. Highly recommend her support!!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Amazing service and took almost an hour to solve my problem but Ken Yang would not give up until it was solved Thank you

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

My experience with CJ has been great. Any problems that arose were easily solved thanks to my agent, Christine Yu. She was always quick to respond, even helping with things not in her control. My agent made my experience with CJ 10x better!

Using app

5 days

Total reviews

2

Average rating

5.0