All reviews

Rating Breakdown

  • 5
    93% (2,349 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (63 ratings)

Reviews with Text

  • 99% (2,413)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 28, 2025

"We greatly appreciate our agent Emily Liu, for her quick and supportive responses to all our questions and concerns. As newcomers to CJ, we feel very well guided and look forward to building a strong business relationship with CJ."

Store

Vivaura

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

My Agent Monesy Miao has been absolutely amazing. Smooth and timely communication. Solved a problem for me i didnt even realize i had. Thanks to him ill be able to continue growing my business. Very grateful

Store

Solvani

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

I had an amazing experience working with Agent Cara Zeng. She is professional, responsive, and goes above and beyond to ensure everything runs smoothly. Cara is knowledgeable, trustworthy, and always willing to answer questions with patience and clarity. Her dedication and attention to detail truly made the entire process stress-free. I highly recommend Cara to anyone looking for exceptional service!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Cara Zeng She Is The Best . She Help Me A Lot With My Store

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

CS NAME Angel she is pro level solve my issues in mins thanks

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

My agent Enid Dong is one of the best. She’s always there when I need her, and I’m very happy with her support

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Customer service is great, especially Maxine who is consistently proactively reaching out to help.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Sam Huang from Support team is very helpful to merchant.

Store

My Store

Using app

20 days

5 / 5 Share

Aug. 25, 2025

I just want to say that the representative that helped me out her name was Bonnie and I believe she did an outstanding job answering all my questions very professionally. And added screenshots that gave me a better understanding of what I needed to do Definitely 5 stars!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 25, 2025

WORST COMPANY EVER MET!!!! From the very beginning, my experience with this company was terrible. Their customer service is extremely slow — every time a different operator answers, and it takes forever to get a solution. I had an issue with 10 orders(my first ordrers) They told me after a week that the product was out of stock, even though their website clearly showed it was available. Later, I found another company that provides the same type of service. I wanted to ship all my invetory(like thank you cards and some stickers,) a small package (around 2 kg) from them, they tried to charge me an outrageous “outbound fee” of $84 — just to send something from China to China! They are liars, scammers, and I would never recommend anyone to use this company. For reference, the manager I was in contact with was Isabela Xie. Avoid working with them at all costs.

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 25, 2025

I recommand this application. Working with an agent really facilitates the process. My agent Sam Huang is very helpuful and responsive. I want to thank him for his reactivity and understanding. Looking forward to keep the partnership.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

I had been struggling to understand what was going wrong with my Shopify store and Sam Huang was absolutely amazing in helping me. I highly recommend Sam Huang to anyone needing Shopify support to expert advice , they truly go above and beyond.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Bean is an excellent ai bot.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

I am doing dropshipping for the first time..and I am really happy with this app ...The system works very fast and smoothly. What I liked the most was the customer service. Especially "Jonathan" he was incredibly supportive, answered all my questions with patience, and helped me understand the system much better. He made my work so much easier, and I really appreciate his help. I also thanks him.. I can confidently recommend this app to anyone who wants to do dropshipping...

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Jonathan is great, allways helpfull. Thank you Jonathan !

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

Jonathan is the best! Is answering questions after one minute and his answer always answers my questions I love him he is the best

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

great platform for sourcing products easy and fast

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

bonnie gu helped me for over 1 hour and still stayed patient i think this is perfect customer service fast and kind

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

I am new to drop shipping and Billy has helped tremendously learn so much! I love how knowledgeable he was and how fast his responses were!

Using app

3 months

Total reviews

1

Average rating

5.0