CJdropshipping: Much Faster

I used CJ Dropshipping for a while, and honestly, it was disappointing. On paper, it looks big and promising, but in practice, things often don’t go as expected: Many products you find during research are simply not available in their catalog. Shipping often takes much longer than expected, especially from China. Prices can be higher than expected, making it hard to maintain a healthy margin. Order management can be cumbersome; it feels like you’re forced to pick products based on availability rather than what’s actually performing well in the market. In the end, I decided to stop using CJ because it just wasn’t sustainable for my business. I don’t want my customers waiting 15–25 days for delivery. Since switching to other suppliers (direct sourcing, EU/US warehouses), everything has been faster, more reliable, and more efficient. Conclusion: CJ may be okay for beginners or those with few alternatives, but for serious dropshipping in 2025, it’s too limited and too slow.

I had a great experience with CJ! From start to finish, everything was smooth, efficient, and professional. What really stood out, though, was the exceptional customer service I received. Angel, one of their support agents, went above and beyond to help me with my issue. They were patient, knowledgeable, and incredibly friendly throughout the entire interaction. It's rare to come across someone who truly takes the time to make sure everything is resolved properly, and Angel did just that. Big thanks to CJ and especially to Angel for the outstanding support!

I received exceptional support from Cj Dropshipping and its team. In particular, Billy, a member of the team, proved to be highly responsive and user-friendly. He promptly addressed my inquiries and provided comprehensive guidance on utilizing the various tools available through CJ Dropshipping.

Charlotte was super helpful! tks a lot!

Great support! Gildan Wu was super helpful, answered my questions with patience and guided me step by step. It made my experience with CJ much smoother and gave me confidence to keep working with them. Highly recommended!

So far working really well with the support from Connie Jin is really good! Have been really helpfull when I have issues

Leah provided relentlessly thorough support to assure our store was synching properly. As you can imagine, the glitch was a bit unusual, but Leah walked through the process troubleshooting "outside of the box" with positive effect. Looking forward to the future working together with CJ.

Bonnie Gu helped me, she was a warm and professional person

Charlotte Li best support

I’ve been working with Jonhatan from CJdropshipping, and he has been an incredible agent! He has helped me a lot with sourcing products, resolving issues, and ensuring smooth operations for my dropshipping business. Jonathan is always quick to respond and gets the work done efficiently. His professionalism and dedication make the entire process seamless. Highly recommend his support to anyone in the dropshipping space!

I’ve had an excellent experience with CJ so far. The platform has been smooth, efficient, and reliable for my needs. Special thanks to Bonnie Gu , who has been incredibly helpful, responsive, and patient throughout my journey with CJ. She goes above and beyond to provide timely updates, answer questions, and ensure everything runs seamlessly. Her professionalism and dedication have truly made my experience even better. I’m looking forward to continuing this great partnership with CJ!

Very happy with Beatrix as my agent. She’s been doing a fantastic job—always professional, clear in her communication, and quick to respond whenever I have questions. I really appreciate how efficient and proactive she is, which makes the whole process smooth and stress-free. Definitely recommend her!

Nancy came through for me. Imagine starting a dropshipping business. After you list products in your Shopify store, you find out they are sold out. Meanwhile, many products are available for each variant. For over 2 days I was fraustrated until Nancy came throuhg for me with just few simple and easy steps.

Starting this Journey hasnt been easy. The help of Angel in the Chat was a life saver. She was really helpful and I wish I could deal with her only.

Top customer service! A big thank you to Angel Li.

Before i was using Autods, i lost a lot of money on it, via subscriptions, when you need to add credits etc... and i wasted a month of my time. i wanted to ship clothing stuff to some countries like India(my most valuable market), i couldn't autods is just here to take money, and not for drop shipping. Then, bing my ai copilot tell me about cj that could ship to India and a lot more countries and more controls, without charging you for everything like Autos etc... i took the chance and now i regret i didn't find cj dropshipping before, i wasted night and days importing product from AliExpress/Amazon without any control. Meanwhile since my first day on cj without a dime, they already assigned me with an assistant (carlos), the agents are kind and despite english isn't their native language, they do everything in their will to respond to your need, they are available anytime in the day you want, if your personal agent isn't working at the time they quickly assign you with a substitut. For the moment my three best are: 1-Carlos cai 2-Angel Li 3-Alan Yang without forgetting Alex my ai one. Notice: If the cj platform could be automated, and more synced with shopify it would remove a lot of stress. For example, if i launch a campaign ad, i sleep. Tomorrow when i wake up and find 50 orders, i have to add all those 50 orders manually, despite you can do it in bulk, if it could automatically send the informations to the carriers or suppliers it would be great, and i want it to be more synced with shopify, so that you can edit everything from cj and it would work on your shopify store too, autods was like that. And it removed a lot of problems. i want the system to be more synced with shopify and automated, manual is risky and lose time. i have more suggestions, but i dont want to be too long. For example

Wonderful customer support experience! Especially from Bonnie

All the agents on the platform have always treated me very well and been very friendly. When I raise a problem with them, 90% of the time they solve it quickly or tell me what solution I should take. As for the platform, it is not very intuitive. It is quite difficult to link products to the store and understand the entire process involved in shipping to the customer. The platform could be greatly improved. Its employees are all very professional.

Working with Arianna and her team at CJ Dropshipping has been such a great experience. They’re always responsive, friendly, and really go the extra mile to help when a problem arises. Arianna makes everything feel simple and stress-free, and I honestly appreciate the support they’ve given me. Big thank you to Arianna and her team for making everything easier!