CJdropshipping: Much Faster

I had a great experience working with Celine Mao from CJ Dropshipping. She was very responsive, professional, and always quick to help with my questions and orders. The communication was smooth, and she made the whole process much easier for my Shopify store. I really appreciate her support and excellent customer service. Highly recommended!

I’m absolutely impressed with the service! Winnie has been incredibly helpful and patient with all my requests. She made the whole process of sourcing and managing my Shopify store so much easier. Fast response and very professional. Highly recommend asking for Winnie if you want top-tier support!

Je démarre mon activité avec CJ et mon agent ANNA depuis janvier 2026 et tout se passe très bien. Anna est très réactive, disponible et compréhensive. Elle est toujours présente sur WHATSAPP pour m'aider et trouver des solutions. Je recommande ++. Laurie MaisonDanse.fr

Excellent support experience with CJdropshipping. Special thanks to Yuci for being very responsive, professional, and helpful throughout the onboarding process. She clearly explained the warehouse system, fulfillment process, after-sales policies, and sourcing support in detail. Communication was quick and smooth, and she guided us patiently with agreement procedures and operational setup for our store ANJUGLOBE11. Looking forward to a long-term business partnership with CJdropshipping and Yuci. — Anjali | ANJUGLOBE11

Really happy with CJ and especially my agent Anna. She is always really quick to help with my questions and a very nice person. Anna is a great agent!

I’ve been using CJ Dropshipping for my store, and it has completely streamlined my fulfillment process with fast shipping and seamless integration. A huge shoutout goes to my agent, Linda, who went above and beyond to help me set up custom packaging for one of my main products. She made the entire customization process smooth, answered all my questions instantly, and ensured my branding looked perfect. Having a dedicated, responsive agent like Linda makes a world of difference, and I highly recommend CJ Dropshipping to any e-commerce seller looking to scale!

very helpful apps and people are working Connie Jin help me solve my problems and impressed for help i am really thankful that they solve my problem so easy with my request

Connie a été très réactive et professionnelle. Elle a répondu rapidement à toutes mes questions et m’a aidé à trouver une solution. Merci beaucoup !

Is a very functional warehouse. Everly always help me in my hard situations.

Shawntae is a gem! very loving, polite, knowledgeable, and patient with all my questions. She is kind and attentive and explains everything clearly, which made me feel completely supported throughout the conversation. I truly appreciate her help.

The inventory shows it being in the US, and then I confirmed it. I ran ads based on that info, but when the sales came in, I tried to order it, but they removed it. I had to refund the money and kill all the assets I worked for. Edit! They have fixed the issue I had, so I have to give them 3 more! Well, it was a lie again!

Billy from customer service team is very helpful with my questions.

Je ne recommande absolument pas cette entreprise. Leur service est très décevant et leur façon de gérer les erreurs est inacceptable. Ils commettent régulièrement des erreurs, mais refusent presque toujours d’en assumer la responsabilité. Au final, c’est le client qui subit les conséquences. Récemment, l’un de mes clients a commandé deux pantalons en taille L. Il a reçu un pantalon en taille L et un autre en taille S. Malgré l’envoi de photos montrant clairement la différence de taille, ils ont refusé de renvoyer l’article conforme. C’est la même chose lorsqu’un remboursement est dû : il faut les relancer pendant des jours, parfois même des semaines. À chaque fois, ils trouvent une excuse, notamment que « le système ne fonctionne pas », ce qui donne l’impression qu’ils cherchent simplement à décourager les clients de poursuivre leurs démarches. Très mauvaise expérience. Je déconseille fortement.

Thakns to Leah for responsive action to help me quickly. Nice job

Connie Jin ( Customer Service Rep) Was a pleasure to talk to. She was Very Professional and had All the answers to ANY question I threw at her. She was VERY knowledgeable and Very Polite. If she is not a Manager, Then I don't know what the Company is waiting for!! She should be in Management With her skills and expertise. She gets 10 STARS are far as I'm concerned. I will be asking for her by name the next time I contact CJ's

Very satisfied to work with there customer support, Specially "Raby Wang" thank you a lot !

Good support, Agent Alan has been excellent.

Very good tbh, I lost like $10000+ for not having cj better prices tbh , also employee of the month is Vject Wang he’s very fast and chill

Elara an agent took great care of me not only was she helpful but she been a great help overall!

Working really good and in close partnership with my Agent Zia, always prepared for new business opportunities.