CJdropshipping: Much Faster

Alan help me a lot on all the doubts I had

CJ is very supportive and care about your business growth and quality of the products. Oliveira is the best

Great agent Kevin Zeng Whenever I need something, Kevin is there. Whether it's through the CJ app or on WhatsApp, he always replies quickly and never leaves me waiting. He answers all my questions, helps me with every task I bring him, and when there's a problem he actually sorts it out instead of passing it along. He goes out of his way to find solutions. Honestly, that kind of reactivity makes a real difference when you're running a store. Thanks Kevin.

Rain HUANG, a CATASTROPHIC cjdropshipping agent who completely ruined my experience. She’s incredibly cold and cruel, for a simple answer to a question, she’s capable of making me wait a full week while treating me like crap. For a week, I’ve been asking for nothing more than a product return rate, but she refuses to answer me and tells me to do her job for her, even though I have no information about the total weight, possible shipping methods, or the options available to me!! When you agree on a rate with her and confirm it, she comes back with rate increases of up to 30% without any mercy, and when you explain that this isn’t normal, she talks down to you and pressures you to accept the offer. She openly talks about wanting to get rid of her tasks as quickly as possible and stop dealing with me, even though I’ve only reached out to her twice in a year!! The only way to get her to do her job is to tell her you’re going to leave a bad review and expose this. It’s outrageous. If I could give less than one star, I would. Rain HUANG is the worst agent on the cjdropshipping platform, there’s a high chance you’ll be assigned her as your agent. When you ask her to switch agents, she drags her feet and doesn't go through with the change either ! A horrible experience, I’ve never seen anything like it. Remember this name: Rain HUANG

We are really glad we've connected with Sharon! Her support throughout the setup of the store has been outstanding. We contacted several platforms, but her responsiveness, dedication, and friendly approach made CJ an easy choice. She takes the time to understand what we're looking for and is proactive in helping to find the right products for the brand. We truly appreciate having such a helpful and supportive person to work with. Thank you, Sharon !

Gildan Was an amazing assistant. The service is really fast and the questions were answered within short time. I had some doubts which were cleared and i didnt have to wait for long, I as an owner am really satisfied with the customer service. Thanks to Gildan for assisting on Cj.

I can't not say enough how great customer service for my sourcing was. Gildan Wu was my agent and she did so good for me. I am very new at this dropshipping and Gildan had so much patience with me. She walked me through step by step how to connect my products and I still could not get it and she did it for me. I cant be more appreciative for her customer service. Thank you so much Gildan Wu, you really helped me and I cant thank you enough. What took me 8 hours yesterday on my own and still couldnt figure it out. Gildan in one hour had it done for me.

Alley Bee has been exceptional in her service to me. I rate her service and CJDropshipping 5 stars.

I needed help with getting the sizes for some products that wasn't listed by the companies. Ruth got right on it and helped me solved those issues by reaching out to the companies to get it resolved. She is the best.

Alan is a super great guy, always solves all my problems fast and efficiently. I always receive great customer service and professionalism from him and the team. Highly recommend!

Jade was very helpful,kind and profesional.

I have just started Drop shipping, So Giving review for there customer service, I encounter with an internal issue, Zaria Yu was really helpful and understandable all the time and help me out to resolved my problem. All thanks to Zaria Yu.

Their customer service is fast, helpful, and efficient especially when handling order updates, inventory checks, and product replacements.

Amazing customer service by Connie Jin. Is fast to respond and very helpfull.

Minnie and the other agents are so quick to help, love communicating with them, they are making it easier for us to be able to work and grow our business! Much appreciation.

The live agent "Ginny" was very helpful , she understood my issue and help me solve my concern. she was quick and precise. Great service!

Five-Star Experience with CJ Dropshipping and Agent Emilly! I’ve been working with CJ Dropshipping to build my brand, and the support from my agent, Emilly, has been outstanding. She went above and beyond to verify my custom packaging settings, ensured my test order was manually inspected at the warehouse, and resolved every query quickly and efficiently. The fulfillment speed and dedicated service make CJ the best partner for scaling an e-commerce business. Huge thanks to Emilly and the entire CJ team for their dedication and professionalism!

The shipping is a little slow but Ruth was very helpful in assisting me to stay on top of my customer’s order!

Linda was very helpful in helping to find my order shipment. Thank you!

Very good customer service with Cedar, very prompt and dealt with issue brilliantly.