All reviews

Rating Breakdown

  • 5
    85% (2,149 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (53 ratings)

Reviews with Text

  • 99% (2,208)
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5 / 5 Share

Jan. 26, 2026

Great app and supplier - been with them for years. All their private agents are great, but working with Farris especially has been outstanding. Farris always goes above and beyond, and makes the experience better than having a private supplier. Thank you CJ, and thank you Farris!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

We've had a great experience with CJdropshipping so far. The platform is simple to use and makes order fulfillment smooth and efficient. A special shoutout to our agent, Farris, who is quick to respond and incredibly helpful. He consistently secures us the best possible discounts from suppliers, which makes a big difference for our business.

Using app

About 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 26, 2026

I’ve had a great experience working with CJ Dropshipping, especially with my agent Jocelyn. She’s very responsive, patient, and always willing to help solve issues quickly. Communication has been smooth, and she keeps me updated on order status and any potential delays. Having a reliable agent like Jocelyn makes fulfillment much easier and less stressful. Overall, I’m happy with the service and appreciate the support.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

Connie from CJ did great support to activate inventory. Thanks again

Using app

About 20 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 25, 2026

Overall a good platform. The service is smooth, communication is clear, and support is helpful.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2026

Thank you Connie for the swift support. Having problem with front store keep showing item is sold out even when all stock is available and sync is active. Connie guided me each section to identify the issue and lastly able to find out that my location is missing with zone and rate which result in sold out quantity. Thank you again Connie for the professional support.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

I have only good vibes with CJdropshipping, my agent Angel Li with CJdropshipping gets my good costomer service. Quick responds and easy to talk to if there is something i need to know or do. Big Up for Angel Li!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

I want to give special thanks to my agent Jana from CJ Dropshipping. She has been consistently professional, kind, and extremely helpful. I’ve needed assistance with CE certificates, material declarations, and product compliance questions, and she has gone out of her way to contact suppliers, follow up, and keep me updated. What I appreciate most is that she doesn’t just give quick generic replies — she actually investigates issues and tries to find real solutions. That level of support is very valuable when running an online store. Working with her makes CJ much easier and more trustworthy for me. Definitely a 5-star experience. Thank you, Jana!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

I'm working with Bowen on CJdroppshipping and he is very skilled and fast replying agent. I would recommend everyone to contact him and start working with him.

Store

Evonni

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Kyning is an exceptional agent at CJ Dropshipping. She has been incredibly helpful and professional in setting up my brand, House of MCK. She provided great advice regarding warehouse selection and handled my custom packaging orders with high efficiency. Her communication is fast and she truly cares about her clients' success. 5 stars!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Great service for dropshippingI had been using this platform for a long time now, quick shipping and fulfilling order. My agent is also responsive and quick reply. My agent Samanta Hu always help me solve problems.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Connie Jin provided outstanding customer service. She was extremely helpful, patient, and professional while assisting me with my order issues. She took the time to understand the problem and resolved everything quickly and efficiently. Her support made the whole process smooth. I truly appreciate her help and would highly recommend her service. Thank you, Connie!

Store

Celene

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

I work with Skyla Zhang on CJ, and she was responsive and attentive, also always keeps reminding on my to-do list, or whether it has problem with my orders, shipping, or other related logistics and products. Kudos to you, Skyla Zhang

Store

Auggust

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

My personal agent, Carman Wu, is super helpful. All the queries I have had have been dealt with quickly and professionally. It's very handy having her help. If she hasn't been available, the other team members are also very helpful.

Store

Luwnah

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

I recently ran into an issue with trying to show stock in my online store and had to ask for assistance. I was paired with customer service representative Angel Li and they helped me immensely! The customer service was exceptional and they went so far as to even send me helpful step by step screenshots to make the process seamless and easy. My issue was quickly resolved due to their efforts and I could not be more satisfied with the service!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

CJ Dropshipping is amazing! Fast shipping, quality products, and excellent support. My go-to partner for dropshipping to the USA!"

Store

Wafa

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

I use CJ for every single product sourcing need. Connie Jin is an amazing customer support representative - she helped me source a product that wasn’t available anywhere else in China or on other sourcing platforms, and she answered every single question I had. 5 out of 5

Store

Rovella

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

customer service is fast and accurate,Iris Huang,she was helpful and professional

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 21, 2026

First, I want to clarify that the reason I'm writing this review is that they don't start shipping within the agreed timeframe. After you've worked with them for a while, they'll slowly start changing your original 8-15 day delivery time ("they claim it's the fastest") to 25-35 days (or even longer, or because the time is so long, items often get lost in transit, forcing you to refund customers, but they won't). They'll constantly change the shipping methods and speeds you paid for, and you can't do anything about it because they're still using the "so-called shipping methods" you paid for. Then, you'll receive a lot of customer inquiries about why their orders haven't been delivered, leading to negative reviews on platforms like your store that can't be hidden or fixed. They'll try every means to avoid refunding you, such as for orders canceled immediately after placing them, damaged goods, etc. They start off well, getting you to use their app, but then you'll encounter all these problems.

Store

My Store

Using app

2 minutes

5 / 5 Share

Jan. 21, 2026

Connie was Great Help

Store

Cofulta

Using app

5 months

Total reviews

2

Average rating

5.0