CJdropshipping: Much Faster

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I’ve had a great experience working with CJ & Gildan Wu (Customer Service) as my personal agent. She has always been extremely helpful, responsive, and professional in handling my orders. She consistently answers all my questions promptly and makes the entire shipping process smooth and stress free. I truly appreciate her reliability, support, and excellent service throughout our collaboration.

Was able to get my answers about products and connection between shopify and CJ answered by Connie Jin. Very helpful and was able to understand my issues. Resolved quickly. Thank you

Perfect, excellent. My agent, RUTH, is always available, professional, and very quick with general assistance.

My personal agent was Michelle Tan. She was able to quickly fix an order that I was having trouble with. She was so kind and easy to work with.

Huge thanks to Alley Bee, my personal CJ Dropshipping agent, for helping me solve my customer order issue professionally and patiently. One of my product variants went out of stock, and she guided me through the whole process smoothly – helping me arrange the correct color replacement while making sure the sizes stayed correct as well. She even provided screenshots for confirmation, which made everything much easier and stress-free. Really appreciate her quick support, clear communication, and effort to help protect my customer experience. Thank you so much, Alley Bee!

CJ Dropshipping Held My Orders for 18 Days Has anyone else had a terrible experience with CJ Dropshipping? Because honestly, I don’t understand how this company is still operating like this. They have held my products for 18 days without properly shipping them, without clear answers, and without taking any real responsibility. Every time you try to get help, they either don’t reply properly, delay the answer, or give some vague excuse that doesn’t solve anything. Meanwhile, customers are waiting, businesses are losing money, and sellers are the ones getting blamed. Their service is honestly terrible. No urgency. No accountability. No proper communication. Just delays after delays. And when I look at their Trustpilot, I genuinely question how many of those positive reviews are even real, because the service I have experienced is nothing like what those reviews claim. If so many sellers are having issues, why does their public review profile look so polished? At this point, I would not recommend CJ Dropshipping to anyone. They can hold your orders for days or weeks, ignore the damage it causes, and leave you to deal with angry customers alone. People should seriously consider using DSers or finding suppliers directly instead of relying on CJ Dropshipping. Has anyone else had the same issue with them?

I genuinely appreciate Soya’s support and professionalism. She has been extremely responsive, patient, and helpful throughout my experience with CJ Dropshipping. Whenever I had issues with orders, syncing, fulfillment, or product questions, she always took the time to help me quickly and professionally. It’s clear that she truly cares about doing her job well and supporting her clients. So far, working with her has made my experience with CJ much smoother and more reliable. Highly recommended.

Ruby Wang is an excellent agent. She has provided 10/10 support in sourcing our packaging products and handling customizations with great efficiency. Her customer service is exceptional, and she consistently goes above and beyond. I highly recommend this platform.

We really appreciate the fast and smooth delivery from Farris! His communication is fast, finds solutions and always professional. Thank you Farris!

CJ Dropshipping is a game-changer for my Shopify store. My personal agent, Lumi, is incredibly professional and responsive. He helped me navigate complex inventory verifications and US warehouse logistics with great patience. Having a dedicated agent like Lumi makes scaling my business much more confident. Highly recommended!

Connie has been incredibly helpful throughout the entire process. She responded quickly, handled everything professionally, and made sure all my issues were taken care of smoothly. You can really feel she cares about the customer and goes the extra mile to help. Working with her made everything much easier and stress-free. Highly recommend her support!

CJ Dropshipping has been a solid platform for my business with reliable service and smooth fulfilment overall. My agent Elvira has been amazing to work with. Always responsive, professional, and consistently going above and beyond to help resolve any issues quickly. Really appreciate the support and communication.

The platform works perfectly and makes the whole dropshipping process very easy and smooth. In my case, working with Zean has been a great experience! He is super professional, replies fast, and does an excellent job handling everything I need. Highly recommended!

Just a quick line to thank my CJ agent, Doki Huang, who's been really helpful in these initial stages of getting my store up and running and making sales. She's gone the extra mile to source products, communicate with suppliers and clarify procedures every time! Thanks Doki!

Great app and good experience and I work with my agent named Boran who has been very helpful and quick to communicate. Thank you.

Best app for dropshipping and Support agent Connie helped me a lot , she is the best agent in CJ

Great app with very fast and helpful support! Gildan helped me out a ton!

Excellent customer support.

Lia is a truly excellent and professional agent at CJ/QK. She is always ready to help, responds quickly, and provides top-level service every time. Working with her has been a very smooth and pleasant experience. She is reliable, supportive, and always thinks along with you to find the best solution. I really appreciate her dedication and professionalism. I would definitely recommend Lia to anyone looking for a great agent to work with. I love her!