All reviews

Rating Breakdown

  • 5
    96% (9,202 ratings)
  • 4
    2% (157 ratings)
  • 3
    0% (26 ratings)
  • 2
    0% (22 ratings)
  • 1
    2% (176 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 23, 2024

I have been engaging with CJ for quite some time now, and throughout this process, they have consistently provided valuable guidance and support. Today Gildan's insights and assistance have been instrumental in helping me navigate various aspects, and I truly appreciate the effort and time they have dedicated to ensuring things run smoothly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

Very good customer support with Grace. Gladly again. You are accompanied by action and advice at Cj.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

Sini Liu is always doing her best for the customer. She solves every problem very fast.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

CJ Dropshipping is great for e-commerce! Arina Dong, my agent, is amazing—super helpful and always quick to respond. Makes the whole process so much easier.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2024

I’ve been using CJ Dropshipping for a while now, and I’m incredibly impressed with their services. They offer a wide variety of products, fast shipping options, and competitive pricing, making it easier to grow my business. What truly sets CJ apart, though, is their customer support. My personal agent, Harvey, has been outstanding! He’s always responsive, proactive, and goes above and beyond to help me find the best products and resolve any issues quickly. Thanks to Harvey, managing my store has become so much smoother. Highly recommend CJ Dropshipping, especially if you can work with someone as dedicated as Harvey!

Store

Teluni

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2024

Luria Xie was very helpful in getting me all sorted out. Lots of screen shots and easy to follow instructions

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 21, 2024

thanks for help and assistant really great service

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 21, 2024

best helper

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2024

I am incredibly happy with CJ, Easy to import products, tons of options and the best part is the support. Every time I need help, they are super supportive, quick and guide me through the platform. Special Thanks to Grant Weng, supper skilled and technical. Provide information super fast and always ready to help. I strongly recommend CJ.

Store

Giully

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

Excellent help! Zoey helped me through the process of getting my orders submitted and paid. Really helped me a lot. Thank you very much. Keep up the good work!

Store

Alahas

Using app

5 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 20, 2024

Much slower. 20 DAYS! Most of the orders still not shipped, and they can't say a reason. This might be fatal for my store. They work ok only if you keep stock for 1-5 SKU no more. They have no brains to process more complex tasks

Using app

17 days

Total reviews

5

Average rating

3.4

5 / 5 Share

Dec. 19, 2024

Thanks Anisa, for your great customer support. You did a great job!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

I am new to CJ and dropshipping. Bonnie helped me with every “dumb” question and I can’t appreciate it more. The 24/7 service is so perfect and I can tell everybody to try CJ yourself. So happy to have a helpful hand on my side.

Store

BRUDECO

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

I aboslutely love their service. Ken helped me for a query and found me a solution within 5minutes (and i am not even exaggerating). He was really quick in resolving my problem. I would totally recommend.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

I am extremely satisfied with the service provided by Kristy. She was very professional, friendly, and always responsive to my questions. Kristy went above and beyond to make sure everything was handled perfectly, and I truly appreciate her efforts. I highly recommend her service to anyone looking for reliability and excellent customer care. Thank you, Kristy, for your outstanding support!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Applicazione altamente raccomandata! 5 stelle meritatissime, team sempre disponibile, complimenti a April per disponibilità e cortesia

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Excellent service de la part de Jolie ,je tiens a la félicité pour son professionalisme et sa patience

Store

Emlyne

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 18, 2024

If you plan to use CJ to dropship on Tik Tok Shop, DON'T! After spending thousands of dollars on failed orders to my customers. Between bad quality items and packages not delivered or delivered too late, I have lost hundreds of dollars due to Tik Tok Shop policies and all thanks to CJ Dropshipping. I decided to contact support for reimbursement of lost orders and orders that did not ship within the delivery time described. I paid high shipping costs to get my packages delivered to customers within 6-11 business days and orders were being delivered 13-14 business days (19-20 days total) past said shipping times resulting in me losing hundreds of dollars because customers cancelled orders after waiting for so long. And terrible customer services for packages that were not delivered CJ has blocked my account after me disputing with Paypal for them not reimbursing me for my loss. I also had a dispute with CJ that was not completed from a previous order because they kept stretching it out for weeks while I waited for my refund. They blocked my account before giving me a refund for the package that was not delivered. I spent over $70 for it to be shipped and provided them the documentation they requested. They are extremely unprofessional, and everyone should know the risks they are taking when working with this company. I will never recommend, not even to my worst enemy.

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 18, 2024

Very reliable app with great and fast support. Service Angel helped me out a lot with any question that I had!

Using app

About 2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Support is super responsive and quick. Especially, I’d like to mention Leah, who is super helpful and attentive.

Store

Rebirz

Using app

About 2 months

Total reviews

3

Average rating

5.0