All reviews

Rating Breakdown

  • 5
    86% (2,153 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (53 ratings)

Reviews with Text

  • 99% (2,212)
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5 / 5 Share

March 26, 2025

great service.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2025

I want to take a moment to recognize July from CJ Company for her outstanding service and dedication. She has been the best agent I’ve worked with, consistently going above and beyond to assist my business. Her professionalism, responsiveness, and expertise make every interaction seamless and efficient. Whether handling inquiries, solving challenges, or providing valuable insights, July always delivers with excellence. Her commitment to customer satisfaction and her deep understanding of my business needs set her apart. I truly appreciate all her hard work and highly recommend her to anyone looking for top-tier support. Thank you, July, for being an invaluable partner in my business success!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2025

At first, thanks for the helpful customer service Connie and Judy who solve my problems in time. I am new to this app but I recommend it to everyone as you will always get an answer for your doubts. The respond speed and service come out slower and slower after 2 months later. Sometimes the tracking status didnt updated for 10+ days until I found out myself and the only answer is wait and nothing. I would reconsider in using them soon.

Using app

5 months

Total reviews

14

Average rating

4.7

5 / 5 Share

March 23, 2025

Jolie Zhu is a very talanted and fast Service Guide. Her replies never disappoint me :)

Store

Sempra

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2025

I'm very happy using CJ. Sabrina Liu is a great agent. I get instantly help any time.

Store

Avulate

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

Had the pleasure to work with Connie, Isabella & Arina support was top notch resolved my issues were very patient and nice about it too ! Exemplary support!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 21, 2025

CJdropshipping has been great to work with. The platform is reliable, but what really stands out is the support. Anisa has been amazing—super helpful, fast, and always on point. Really appreciate her!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2025

active customer support

Using app

9 months

Total reviews

5

Average rating

4.8

5 / 5 Share

March 18, 2025

I spoke to a chat agent name Gildan. She was extremely helpful and answered my questions quickly. Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2025

Paulo was excellent and very helpful and resolvded my problem very fast super kind i recomended work whit hims

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 18, 2025

I would NOT recommend CJ Dropshipping. Their inventory management is a complete disaster—products are constantly out of stock, yet their website never reflects it. I always have to inquire if items are actually available instead of them simply updating their inventory. It’s a huge waste of time and incredibly frustrating. Customer service is just as bad—slow to respond and not very helpful. When they finally do reply, they give vague answers and no real solutions. They never seem to improve their system, leaving sellers stuck with constant stock issues. And don’t even get me started on sample shipping—it takes way too long! If you're trying to test products before selling, expect major delays. Overall, CJ Dropshipping is unreliable, inefficient, and more trouble than it's worth. Look elsewhere if you want a smooth and stress-free dropshipping experience!

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 30, 2025

I had an excellent experience with the customer service team, especially Bonnie Gu . She was extremely helpful, professional, and attentive. I truly appreciate her support and dedication. Highly recommend

Store

GIRRŌS

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2025

The shipping times are very good, and support this is also good, my agent Zoey is always very helpful and et ack to me very quickly!

Store

limuga

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2025

Thank you Angel , appreciated your fast and helpful response

Store

Jewemi

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2025

kribee Huang very good support

Store

meelo

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2025

I want to thank Ken for the excellent work and professional support at CJDropshipping! He quickly answered all my questions, helped me with order processing, supplier selection, and logistics setup. Everything was explained clearly and professionally, and the support was top-notch. Thanks to his help, my dropshipping business is running much more efficiently. Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2025

Excellent service from CJ Dropshipping! The support from Bean was incredibly fast and professional. I’m just starting my dropshipping business, and I feel very well taken care of. Highly recommended!

Store

te'sy

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Great Service and help from Damen & Beverly my account manager, Billy and the Team. They have been supportive and responded quickly.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 13, 2025

Gildan Wu is great at her job!

Using app

About 23 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 12, 2025

top

Using app

Almost 2 years

Total reviews

1

Average rating

5.0