CJdropshipping: Much Faster

I was pleasantly surprised I was able to reach a human agent and Connie quickly helped solved my issue right away.

Connie was so helpful and polite! Great customer service! :)

Contact gehad met Gildan, perfect geholpen! snelle en goede antwoorden en tips!

I have been working with Kerin on a complex premium project, and I am extremely satisfied with the service. Kerin is always responsive, professional, and patient, making sure every detail is clear before moving forward. The communication is excellent, updates are consistent, and I always feel supported throughout the process. Thanks to Kerin’s help, I can confidently scale my brand knowing that everything is handled with care. Highly recommend! Bah

Thanks Alley for helping through my first order. Quick and understandable response.

Do not use this company in the US because they have poor customer service and will delay your orders consistently. Their inventory is never accurate, and the quality of their products are getting worse. This must be acceptable internationally, but I guess that is what you get for free dropshipping company.

I was helped by your representative Connie Jin today. I must say she was not only extremely fluent in with the process of your system to provide me quick informative screenshot replies, she was also VERY kind and friendly in her tone. THANK YOU CONNIE.

Connie answered quickly and precisely to the questions I had so I was able to move on and understand the services provided. Exellent assistance.

I needed help with a complex order and Angel was a great help. Stayed with me until it was completed. Very thankful she made so easy. I have found CJ to be the best fulfillment partner. If one of the other platforms doesn't come through, they always do. My go to!

Jonathan Yan is an excellent representative. He has been assisting us professionally and efficiently throughout the process. His knowledge, responsiveness, and courteous attitude made the entire experience smooth and pleasant. He truly goes above and beyond to ensure customer satisfaction. Jonathan deserves a solid 5-star rating — highly recommended!

“A huge thank you to Charlotte,Aron,Billy, for her outstanding support! As a beginner in CJ Dropshipping, I had so many doubts and difficulties, but she has always helped me with incredible speed and contagious enthusiasm. She is so patient and manages to make even the most complicated things super easy to understand. With her, I always find the right solution in just a few minutes! Thanks to Charlotte, everything feels easier — truly impeccable and professional assistance. ”

Working with Luria Xie was great she sorted out my custom packaging issues quickly and understood what i needed.

Luria Xie patiently rectified the issue I had with integrating CJ with Shopify. She was amazing and I'm happy for that.

Luna was exceptionally good with helping me out when I needed help with invoices and other stuff! Very professional and very fast with replies. I highly recommend CJ!

Very helpful! Super Polite! She fixed my problem in a very short time! Thank you!!

Excellent service from CJ Dropshipping! Christine Yu provided outstanding support. always responsive, patient, and willing to explain every detail in a clear way. She made the whole process smooth and stress-free. Truly grateful for her help and highly recommend working with her!

I used CJ Dropshipping for a while, and honestly, it was disappointing. On paper, it looks big and promising, but in practice, things often don’t go as expected: Many products you find during research are simply not available in their catalog. Shipping often takes much longer than expected, especially from China. Prices can be higher than expected, making it hard to maintain a healthy margin. Order management can be cumbersome; it feels like you’re forced to pick products based on availability rather than what’s actually performing well in the market. In the end, I decided to stop using CJ because it just wasn’t sustainable for my business. I don’t want my customers waiting 15–25 days for delivery. Since switching to other suppliers (direct sourcing, EU/US warehouses), everything has been faster, more reliable, and more efficient. Conclusion: CJ may be okay for beginners or those with few alternatives, but for serious dropshipping in 2025, it’s too limited and too slow.

Charlotte was super helpful! tks a lot!

So far working really well with the support from Connie Jin is really good! Have been really helpfull when I have issues

Leah provided relentlessly thorough support to assure our store was synching properly. As you can imagine, the glitch was a bit unusual, but Leah walked through the process troubleshooting "outside of the box" with positive effect. Looking forward to the future working together with CJ.