CJdropshipping: Much Faster

Bonnie Gu helped me, she was a warm and professional person

Charlotte Li best support

I’ve had an excellent experience with CJ so far. The platform has been smooth, efficient, and reliable for my needs. Special thanks to Bonnie Gu , who has been incredibly helpful, responsive, and patient throughout my journey with CJ. She goes above and beyond to provide timely updates, answer questions, and ensure everything runs seamlessly. Her professionalism and dedication have truly made my experience even better. I’m looking forward to continuing this great partnership with CJ!

Very happy with Beatrix as my agent. She’s been doing a fantastic job—always professional, clear in her communication, and quick to respond whenever I have questions. I really appreciate how efficient and proactive she is, which makes the whole process smooth and stress-free. Definitely recommend her!

Starting this Journey hasnt been easy. The help of Angel in the Chat was a life saver. She was really helpful and I wish I could deal with her only.

Before i was using Autods, i lost a lot of money on it, via subscriptions, when you need to add credits etc... and i wasted a month of my time. i wanted to ship clothing stuff to some countries like India(my most valuable market), i couldn't autods is just here to take money, and not for drop shipping. Then, bing my ai copilot tell me about cj that could ship to India and a lot more countries and more controls, without charging you for everything like Autos etc... i took the chance and now i regret i didn't find cj dropshipping before, i wasted night and days importing product from AliExpress/Amazon without any control. Meanwhile since my first day on cj without a dime, they already assigned me with an assistant (carlos), the agents are kind and despite english isn't their native language, they do everything in their will to respond to your need, they are available anytime in the day you want, if your personal agent isn't working at the time they quickly assign you with a substitut. For the moment my three best are: 1-Carlos cai 2-Angel Li 3-Alan Yang without forgetting Alex my ai one. Notice: If the cj platform could be automated, and more synced with shopify it would remove a lot of stress. For example, if i launch a campaign ad, i sleep. Tomorrow when i wake up and find 50 orders, i have to add all those 50 orders manually, despite you can do it in bulk, if it could automatically send the informations to the carriers or suppliers it would be great, and i want it to be more synced with shopify, so that you can edit everything from cj and it would work on your shopify store too, autods was like that. And it removed a lot of problems. i want the system to be more synced with shopify and automated, manual is risky and lose time. i have more suggestions, but i dont want to be too long. For example

Wonderful customer support experience! Especially from Bonnie

All the agents on the platform have always treated me very well and been very friendly. When I raise a problem with them, 90% of the time they solve it quickly or tell me what solution I should take. As for the platform, it is not very intuitive. It is quite difficult to link products to the store and understand the entire process involved in shipping to the customer. The platform could be greatly improved. Its employees are all very professional.

Linda provided excellent support. She helped me quickly and explained everything clearly. Very friendly, professional, and efficient. Thank you, Linda!

Great app. However this is a personal review for Ricky, my customer support agent, he has been so helpful, so clear. He is amazing

Jean was extremely helpful and patient throughout the whole process. Everything went smoothly and communication was fast and clear. Highly recommend CJdropshipping and especially Jean’s support!

Love the app and customer service. When I have a question they respond fast, polite and always with the right answer so you can get on with your work. Box Chen among others really helped me out when I needed an answer fast to package my orders for example. Thank you!

Great service from Ken Yang

My overall experience with CJ Dropshipping has been quite positive. If you require a custom product bundle, they can source and create it for you. This proved to be very helpful for me. Their customer support team is always available and promptly responds to inquiries. I would like to express my sincere gratitude to my customer agent, Arina Dong, for their invaluable assistance throughout my journey.

I had a soldout issue on all products, Angel Li helped in solving the problem effectively. The responses she gave me fast and easy to understand making the whole conversation great. Thank you so much

i HAD AN INVENTORY/SHIPPING ISSUE TODAY AND CONNIE WAS AWESOME. SHE WAS VERY KNOWLEDGABLE AND HELPFUL. CONNIE VERY PATIENTLY WORKED WITH ME UNTIL RESOLUTION. i AM VERY GRATEFUL AND HAPPY TO WORK WITH CJ DROPSHIPPING AND HAVE THEM AS A VENDOR!

Arina Dong helped me out with a problem I had with my product. Fast response with fast help. I really appreciated it. And recommend her to anyone looking for help.

Really happy so far, my agent Connie has been really helpful. The platform is easy to use and has a lot of great options. If you have any questions, you can always get help.

The service I have been getting from Han has helped me so much with using CJ Dropshipping for my first time. He always makes sure any problems I have are solved in a timely manner and is very friendly