CJdropshipping: Much Faster
All reviews
Stay away. Their "local warehouse products" aren't real, they ship everything from China so products don't take 3-7 days for delivery as they sate at these products. I thought I could use cjdropshipping to list some products on Temu US using the CJ US warehouse products but it didn't work out, they ship these items from China to a US warehouse which takes 10 days for delivery then they use your temu printed shipping label to ship the order from the local warehouse to the final customer. It's impossible to adhere to temu's shipping & delivery policy using cjdropshipping.
Great service. Ken Yang assisted me to resolve an issue that had took me hours. He took me step by step on how to resolve it. I have never been that happy, I really appreciate.
Thank you Connie for helping me with connecting the products I'm having problem with.
“Great service! Special thanks to Hugo for adding a new logistics method so quickly. Very professional and helpful support.”
Although CJ Dropshipping is a good platform for the drop shipping service. There is a constant inventory sync issues. I have been listing products from CJ Dropshipping and all the products I list shows as "SOLD OUT". CJ Dropshipping and Shopify needs to fix this issue at the earliest.
I’ve had an excellent experience with CJdropshipping. Their platform is reliable, efficient, and makes the whole process of managing orders much easier. What really stands out is their customer support — professional, responsive, and always ready to help. In particular, I want to highlight the outstanding service of Connie Jin. She goes above and beyond to provide clear, timely, and effective assistance. Thanks to her support, my experience with CJdropshipping has been smooth and successful.
Pleasantly surprised by CJdropshipping. It’s beginner-friendly, the Shopify sync is smooth, returns/processes are clear, and you can customize packaging and clothing or request sourcing when needed. The real standout is my agent, Luna.. she is patient, quick to reply, reliable and genuinely personal. She guided me through packaging customization, sent the exact guides when I had questions, and double-checked details so nothing was missed. Even outside her hours, a colleague/AI keeps things moving and hands it back to her. I feel looked after. Her professionalism and dedication make the entire process seamless. Grateful for the support and excited to scale with CJ. Big thanks, Luna.
Happy Zhang helped me out alot during my work with CJ. They think with you all the time.
The reason I am writing this review is because I have received amazing customer support from Miki Weng, He was very patient, responsive, has great English, and helped me through my issues. I have been using CJdropshipping for a long time now and the customer support has always been great, however today Miki Weng takes the cake! Thank you.
I want to give a huge thank you to my agent, Liora Cheng She is absolutely amazing – always professional, super kind, and incredibly efficient. Honestly, every task and every question gets solved in no time when Liora is on it. She makes the whole process smooth and stress-free, and that’s why I can confidently say she’s the BEST agent on CJ Dropshipping. Working with her is a real pleasure – 10/10
Overall, it’s a great system, but it does have some shortcomings. They are constantly working on improvements, though. The product range for local house is somewhat limited, meaning there aren’t a lot of options. So, if you want to build a website with a large product catalog, it could be a bit challenging. That said, they are improving themselves, and their customer service is excellent—you get quick responses and your issues are resolved efficiently, which is a big plus. I’m satisfied with using it and I hope it gets even better in the future. Thank you as well for representing the Gildan name to the agent.
Sam Huang and Charlotte Li have completely exceeded my expectations! Their professionalism, responsiveness, and speed in handling my requests have been truly exceptional. Thanks to them, my dropshipping business is growing exponentially. They are a reliable and indispensable team for anyone who wants to succeed with CJ Dropshipping. Highly recommended!
Excellent service helping me understand how CJ Dropshipping really works. In particular, agent Luria Xie was helpfull in explaining me the process of securing inventory at the USA warehouse.
Ken Yang was very helpful and answered all my question quickly. Thank you for the support
Athena is a very valuable person to me. She helped me a lot. She did exactly what I asked and made me happy. Thank you very much Athena.
I want to give exceptional praise to Sam Huang from the CJ Dropshipping help desk team for providing outstanding customer service. Whenever I had questions about tracking information, shipping data, or encountered issues with suddenly disappeared inventory, Sam consistently provided accurate and prompt responses that kept my business running smoothly. Sam's professionalism and efficiency in handling various inquiries made all the difference in resolving problems immediately. Sam's quick problem-solving skills and attention to detail have been instrumental in maintaining the seamless operation of my dropshipping business. I truly appreciate his dedication and the excellent support he provides through the help desk. Thanks to Sam's reliable assistance, I can focus on growing my business knowing that any issues will be resolved swiftly and professionally.
Très bonne expérience sur Cjdropshipping avec le service clientèle...j'ai eu la chance d'être aidé par Angel Li. En fait, je leur ai demandé de me chercher une commande et j'étais un peu frustré parce qu'il me semblais qu'ils ne comprenaient pas ce que je leur demandais et j'ai même cru qu'ils avaient fait une erreur d'adresse de livraison, mais l'erreur venait de moi !! Ce que j'ai vraiment apprécié c'est que, Angel Li est restée très polie et très patiente pendant tout le processus et elle a rapidement trouvé la solution !! Quel excellent service Angel Li ! Félicitation pour ton professionnalisme et j'espère ton aide pour mon prochain problème
I had some questions and Bonnie answered all of them with detailed responses via Whatsapp. Very good service on her part. I have been working with CJ for 4 years now and I am satisfied honestly.
Excellent support! My agent Charlotte was quick to respond, very professional, and made the whole process smooth and stress-free. She went above and beyond to help me with my order, and I truly appreciate her effort. Highly recommended
CJ's platform is great, but the five-star service truly comes from my agent, Mango. She is the best! Always incredibly fast to respond and proactive in getting things done. Every problem is solved completely, and my orders are always processed without a hitch. Her reliable and on-time service is something I can truly count on. Thank you!
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