All reviews

Rating Breakdown

  • 5
    85% (2,153 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (53 ratings)

Reviews with Text

  • 99% (2,212)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 18, 2024

Zoey Zheng is extremely useful and efficient. I do appreciate this quality of service for our shop https://naturalsleep.shop We hope that delivery will happen as fast and efficient as the support is available. Thank you all for your efforts!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

Pauling was very nice and was able to help me a lot. I can only recommend her and her team.

Store

Warmy

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Sveta has been amazingly helpful and always quick to respond. Any concerns I have with orders have always been fixed! Jolee has also been amazing and has always helped us even with the most complex of issues. She works really hard and is already ready to support and advise. She works around the clock and no issue is too big or too small for her. We are very grateful for her and all her knowledge.

Using app

7 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 18, 2024

Great platform for sourcing and shipping products. Thanks you Stacey and Kibree for being so helpful

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2024

Very easy and helpful. My agent Angel is really helpful and solved all my problems with speed and ease!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2024

CJ is much more professional and adapted to the regulations of the EU market than most of the other suppliers I have worked with. The support is very fast and very helpful. Thank you "Sini liu" and "Jolie" for helping and solving some problems we had. I totally recommend!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

Easy order fulfillment system. Bonnie Gu was very helpful and guided me through the process.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Angel li helped me very good by clearing up some questions I had about taxes. Very helpfull and fast replies.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

This is a Great and reliable way to ship my orders for my Shopify store. The Customer service is excellent as Doki Huang helped me figure out any issues. Overall great service and app!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

My agent "Angel Li" helped me find the product I was looking for very quickly. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

I had an excellent experience with Mr. Kribee Huang from CJ Dropshipping’s customer support team. He was incredibly professional, responsive, and helpful in addressing my concerns. His in-depth knowledge and clear communication made the entire process smooth and stress-free. I truly appreciate his dedication to providing outstanding service. Thank you, Mr. Huang, for going above and beyond

Using app

30 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Jolie Zhu was great help, and very fast in providing support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 10, 2024

Stay away from CJ. All the 5 star reviews are from new people who CJ's agents prompt into leaving a review right after they answer one question. Their customer service is very poor - terrible communication skills, they'll forget/not do things you've asked for, very poor English, and a whole heap of problems. Shipping - Shipping times & processing times are HORRIBLE. I've had so many orders with processing times taking anywhere between 5-13 days (this is on top of shipping) and they'll just say "im sorry for the delay". Shipping prices are well above market rate, switching to a private supplier after how terrible they are. If you actually value good shipping times, customer service, quality pricing, and want to have a good experience for your customers do NOT use CJ. They also don't answer their support email, already tried to get in touch.

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 9, 2024

Thank you Bin Han for your help.

Store

Evolife

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2024

Excellent platform for my Shopify store. Whenever I have any query I would what's app. Rebecca always there to help and answer.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

This was my first order with CJDropshipping. I had an issue with the order, which confused me. Alan and Lea were patient and professional, which I most appreciated. I look forward to many more transactions with them!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

I am very satisfied with the work of July Chan. She is a top agent, responds quickly, and is always there for me when I have questions. I rate working with CJ as excellent.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

I recommend this app! Most sellers find the difficulty to solve shipping issue from chinese vendors. CJ so far is the best solution i got as it is like the combination of oberlo + aliexpress, just like the chinese say: "one line dragon service". I can now source anything i like to sell and with the help from personal agent Dolly, she helps me to make sure of all our ends (seller) is perfectly established and setup. It's great!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Very helpful. They helped me figure out all of the issues and questions I had about the platform. Specifically July Chan, she was especially helpful and provided a very good solution,.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Willa is so helpful! I was able to request a product and she helped me source it so I can add it on my online shop. This app is a lot easier to navigate than the other apps. The other apps are too overwhelming especially for beginners. CJdropshipping is straightforward and customer service is top notch!

Using app

About 19 hours

Total reviews

2

Average rating

5.0