CJdropshipping: Much Faster

Bonnie Gu, was fantastic with all my questions. She helped and assisted me with my new store authorization and shipping, as well as with inventory, to make sure everything was done correctly. She is friendly and very knowledgeable. Thank you a million stars :)

Box Chen from the support team fixed my unresolvable issue. Thanks for everything. CJ is the best.

Very good service, quick responses. Mrs. Leah Cheng helps very quickly and effectively. I can only recommend her.

Paulo helped us out confirming shipping fees and inventory levels for a product we plan on selling on our store's website. Was able to address these questions in a timely manner. Thanks, Paulo!

Excellent Customer Service - Highly Recommend Bonnie Gu I wanted to take a moment to recognize Bonnie Gu for her outstanding customer service. She was incredibly helpful throughout my entire experience and went above and beyond to assist me with my needs. Her professionalism, patience, and dedication to solving my issues made all the difference. Bonnie's expertise and willingness to help truly stood out, and I couldn't be more satisfied with the support I received. She made what could have been a complicated process smooth and straightforward. I highly recommend Bonnie Gu to anyone who needs assistance - she's a valuable asset to the team and exemplifies excellent customer service. Thank you, Bonnie, for all your help!

Des produits qui indiquent qu'il y a du stock alors que les stocks ne sont pas à jour. Ce qui veut dire que même sur votre boutique les stocks synchronisés sont faux !!! Extrait de la conversation avec le support CJ: "Since suppliers distribute inventory across multiple retailers, actual stock levels fluctuate daily. Real-time synchronization with our CJ system isn't feasible"

I am no longer using this supplier in my business due to ongoing issues that caused significant financial and reputational damage. Nearly every item customers received looked nothing like the photos shown in the listings. The products were extremely low quality, clearly sourced cheaply, and did not match the standards required to maintain customer trust. As a result, I received multiple complaints, returns, and ultimately lost customers. Order fulfillment was also unreliable, with late dispatches and tracking updates that caused platforms like TikTok Shop to auto-cancel orders. In several cases, customers received products without paying, leaving me to absorb the loss. When refunds were issued due to these fulfillment and quality issues, the supplier declined to take responsibility or provide reimbursement. Additionally, at the start of the relationship, I felt pressured to leave a positive review in exchange for proper support, which was unprofessional and concerning. Because of the consistent quality problems, financial loss, and impact on my brand, I have completely removed this supplier from my business and cannot recommend them to other merchants.

Needed some much needed guidance and Bonnie was there to help. Really fast and efficient. No complaints on my side!

Great service for dropshippingI had use this platform for long time,quick shipping and fulfilling order. My agent Samantha is also responsive and quick reply.She always help me solve problems.

I’m extremely impressed with the customer support I received from CJdropshipping. Krise, went above and beyond to resolve my questions quickly and professionally. Their clear communication, patience, and friendly attitude made the whole process seamless. Thanks to Krise expertise, I felt confident placing my order and will definitely be back for future purchases. Highly recommend their service!

The best dropshipping partner I've had in 4+ years. I've been working with CJdropshipping for the past 4 years, across multiple stores, and it's hands down the best dropshipping platform I've used. From product sourcing to fulfillment and custom requests, they’ve made my operations smoother and more scalable. A special shoutout to Irene, my dedicated agent, who has been a huge part of my success. She's helped me find the best deals, solve issues quickly, and handle all kinds of custom requests with patience and professionalism. Honestly, I wouldn’t have been able to run things as efficiently without her support. If you're serious about dropshipping, I highly recommend CJ. They’re reliable, fast, and truly supportive, not just another generic supplier.

My experience with CJ Dropshipping has been really good! My CJ agent Curry is always really helpful, he responds very quick and is always thinking about solutions when there is a small issue. Having an agent from CJ really makes the experience a 10/10, as they are always willing to help you out and doing their best to make the process as smooth as is possible.

I contacted Cj drop shipping today , because i was getting some fraud mails. There i found Bonnie . She is excellent and well acquainted with her job works.. She solved my all queries promptly. I am very much happy for the service she has rendered. Thank you Cj for appointing an good customer care executive like Bonnie. Thank you

This supplier is by far the best I’ve worked with, i was connected with John. The service is fast, professional, and always reliable. With their support, I’ve been able to scale my business and generate solid profits without any hassle. The product quality is outstanding and their shipping times beat everyone else. Truly a partner you can count on.

April is an amazing agent! She’s always fast, helpful, and super friendly. Every order is handled professionally and she makes everything so much easier. Highly recommend working with April on CJ

Isabella is great to work with. She is actively involved, no question is too much, and she always provides the right information. I definitely recommend Isabella.

We've had an outstanding experience with CJ Dropshipping, especially thanks to our incredible agent, April. Her support has been nothing short of exceptional — always fast, clear, and solution-oriented. Any time we have a question or need assistance, April is there, often replying within minutes and making sure everything runs smoothly. The platform itself is intuitive and integrates perfectly with Shopify, but what really sets CJ apart is the human support behind it. With April by our side, we feel confident managing orders, solving issues, and scaling our business without delays. The fulfillment process is reliable, the product range is extensive, and the communication is always proactive. Huge thanks to April and the CJ team — you’ve made our dropshipping operations not only easier but much more successful.

I find CJ human agents like Sini Liu extremely helpful in tracking order although the platform can be intimidating and could do with a better overal design they have helped drive my business on platforms such as Shopify and eBay.

Great Experience with CJdropshipping Thanks to My Agent Kerin! I’ve been using CJdropshipping for a while and the platform has gotten much faster and more reliable. Processing times, tracking updates, and sourcing are much better now. But the main reason for this 5-star review is my agent Kerin. Kerin is super responsive, professional, and always helpful. He replies quickly, solves problems fast, helps source products, and offers the best shipping options based on my needs. He also keeps me updated on my orders without me having to ask. A good agent makes dropshipping so much easier, and Kerin is definitely one of the best!

Excellent service. So far i've had a great experience with CJdropshipping/ The platform is easy to use and the same for finding products and make order fulfillment. I want to highlight the assistance of my agent Alan Yang that is always there to help. Your dedication and outstanding support truly made a difference. Thank you for your excellent work!