All reviews

Rating Breakdown

  • 5
    85% (2,153 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (53 ratings)

Reviews with Text

  • 99% (2,212)
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5 / 5 Share

Nov. 28, 2024

Nice assitance, I got good service from Dolly

Store

BOLLEVO

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Fast support and very helpfull !

Store

K9 Unit

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

If you are looking for one voice for customer service all over CJ Dropshipping, that would probably be the voice of Dolly Liu. She pays such great attention to the customers, yet she never fails to reach higher ends in making everything work. From organising everything on the timely deliveries, to being able to attend on product and stocks, Dolly has proven fantastic assistance time and again. Never has anyone else's responsiveness and dedication made such a difference in one's business operations. I feel reassured knowing that she is available to assist at all times. Thanks, Dolly, for your professionalism and hard work!

Using app

8 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 27, 2024

It's super helpful that CJ has agents. Joean Gu has been instrumental in getting my shop set up! He not only sourced the product but also went above and beyond to make sure the product was connected to my store correctly. I'm looking forward to sourcing more products through CJ. Thanks, Joean!

Store

Valara

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

CjDropshipping is an outstanding app for anyone in the dropshipping business. While I’ve encountered a few issues in the past, the team went above and beyond to resolve them promptly. The user-friendly interface makes it easy to navigate through categories and find what I need. I’d especially like to express my gratitude to the customer support team, and in particular, agent Christine Yu. Her exceptional support has made a significant difference for me. She is incredibly patient, professional, and provides clear, detailed instructions whenever I encounter challenges.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

This app is great with its variety of products, quality, fast shipping, and friendly and quick customer service in solving problems, specifically Mr. Billy Shi, he gave me the steps to solve the problem with pictures, and he was patient and kind, thank you for this more than wonderful app and its distinguished service, and the wonderful and kind team

Using app

17 days

Total reviews

17

Average rating

4.5

5 / 5 Share

Nov. 27, 2024

Luria Xie has been very supportive and timely with support provided!

Store

My Store

Using app

5 days

5 / 5 Share

Nov. 26, 2024

We are very happy with the service and especially the agent Yori Lin is very helpful. Thanks!

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 25, 2024

I am new to dropshipping and I have been a bit nervous with the shopping season at hand. CJs app is easy to navigate and when i have had a question there has been a customer support there to assist, i wanted to make sure everything was operational so no problems for Black Friday I did not have to over explain myself or wait very long to get what i needed . Rebeca Lin was very helpful and patient with me and I am very satisfied that everything is ready and that I have the support of my vendor.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Awesome service by willa on cj

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 27, 2024

I was truly impressed by the exceptional service provided by Arina Dong. The dedication to helping me was such great. Thank you again.

Store

NOIRSY

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 7, 2025

The support service is working perfectly. Arina helped me deal with the order today, he did everything very quickly. very responsive and competent support staff.

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Doki Huang is a really good agent, shes fast and takes care of any issues you have

Store

My Store

Using app

4 months

5 / 5 Share

Nov. 24, 2024

Thankyou Pauling for all of the answers to my questions, you were very helpful!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2025

Exceptional Service from Rebecca! I had the pleasure of working with Rebecca from CJDropshipping, and I must say she was outstanding! From the moment I reached out, Rebecca was professional, responsive, and incredibly helpful. She went above and beyond to ensure all my questions were answered, providing detailed solutions and clear guidance on how to manage my products and shipping preferences. Her prompt communication and attention to detail made my experience smooth and stress-free. Rebecca truly understands the needs of her customers and offers personalized support that is second to none. I’m so grateful for her help and will definitely be seeking her assistance again in the future. Thank you, Rebecca, for your amazing service — you’re a true asset to CJDropshipping!

Store

My Store

Using app

8 months

5 / 5 Share

Nov. 23, 2024

I am incredibly impressed with CJdropshipping's support team! They are quick to respond, highly knowledgeable, and go above and beyond to resolve any issues. Their dedication to helping their clients succeed is unmatched. Whether it's answering questions or offering guidance, they make the entire process smooth and stress-free. Highly recommend their service for anyone in the dropshipping business!

Using app

2 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

CJ is a very good app for your products and dropshipping. The range is huge and the support is always willing to help. My support Celia didn´t just anwere quickly she also explained my problem step by step so i could fix it.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

the customer support lady, See, has been nothing but wonderful. shes attended to all my needs and gave me support the SECOND I needed it. Ive never had a more pleasant experience and this is talking out of heart.

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

It's actually great to be able to contact agents who will be able to give you tailored advice. Especially while conducting product research, agent Grant Weng was able to provide me with great advice with regards to niches and packaging. Will definitely get in touch again!

Store

Lifazen

Using app

5 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Very good platform where you can find a fast and kind assistance. Bonnie has been very nice with me and very professional.

Using app

About 3 years

Total reviews

4

Average rating

5.0