All reviews

Rating Breakdown

  • 5
    96% (9,209 ratings)
  • 4
    2% (157 ratings)
  • 3
    0% (26 ratings)
  • 2
    0% (22 ratings)
  • 1
    2% (176 ratings)
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5 / 5 Share

Dec. 10, 2024

I had an excellent experience with Mr. Kribee Huang from CJ Dropshipping’s customer support team. He was incredibly professional, responsive, and helpful in addressing my concerns. His in-depth knowledge and clear communication made the entire process smooth and stress-free. I truly appreciate his dedication to providing outstanding service. Thank you, Mr. Huang, for going above and beyond

Using app

30 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

I want to thank Isabella for the amazing and fast customer support. She was professional, friendly, and resolved my issue quickly. The communication was clear, and I really appreciated her helpful tips. I highly recommend this service, especially with such excellent support from Isabella!

Store

Fastem

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Jolie Zhu was great help, and very fast in providing support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Bonnie Gu assistance was very good as to solve all the problems I had

Store

Melozzo

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

So far, so good!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

guys my agent "Connie" for real she is incredible she takes the time to understand and meet my needs and she is super kind i recommend her thank you very much dear

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

I had a Problem with a product which was not what was ordered by my Customer. But my my Agend saw the problem and contacted me as soon as possible. He than talked to the supplier and got the right product. Thank you for the amazing work (Kaycee Chen)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

CJ Dropshipping is an exacellent platform.Easy to utilize to my advantage.Easy to navigate and played a huge role on my first sale.The customer support person who helped did an amazing job,name is Cherry Xu.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Great customer support thanks to Kaycee for helping getting my first order setup very thankfull

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 10, 2024

Stay away from CJ. All the 5 star reviews are from new people who CJ's agents prompt into leaving a review right after they answer one question. Their customer service is very poor - terrible communication skills, they'll forget/not do things you've asked for, very poor English, and a whole heap of problems. Shipping - Shipping times & processing times are HORRIBLE. I've had so many orders with processing times taking anywhere between 5-13 days (this is on top of shipping) and they'll just say "im sorry for the delay". Shipping prices are well above market rate, switching to a private supplier after how terrible they are. If you actually value good shipping times, customer service, quality pricing, and want to have a good experience for your customers do NOT use CJ. They also don't answer their support email, already tried to get in touch.

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 9, 2024

CJ Dropshipping has been an absolute game-changer for my business! The platform is incredibly user-friendly, with a vast range of products and reliable shipping options that make scaling so much easier. A special shoutout to Talisa Chou, my private agent, who has been nothing short of amazing. She’s always quick to respond, extremely knowledgeable, and goes above and beyond to ensure my orders and questions are handled with care and precision. Her dedication truly sets CJ apart from other dropshipping platforms. If you’re looking for a reliable dropshipping solution with top-tier customer support, look no further than CJ Dropshipping. Highly recommended!

Store

Zenvu

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Cj's support staff is always quick to respond and will help walk you through any issues you might have! They have the knowledge and the skills to help with any issue!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Angel is very receptive, her attention is extremely important, always helpful to solve our doubts, questions and issues.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Thank you Angel for your support, you are helpful and very kind, thank you very much

Store

Purmod

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Products are of a good quality standard and prices accordingly. Last but not least the customer service is very prompt and helpful.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

I had the pleasure of receiving support from "Suki" at CJ, and I couldn’t be happier with the experience! She quickly addressed my issue with efficiency and professionalism. Her prompt assistance made the process smooth and stress-free. Thank you, Suki, for your outstanding support!

Store

pomopet

Using app

Almost 2 years

Total reviews

9

Average rating

4.4

5 / 5 Share

Dec. 9, 2024

Meine Agentin Zoey ist einfach spitze. In weniger als 2 Minuten antworten sie auf all meine Frage, ist immer für mich erreichbar und unterstützt mich sehr. Ich bin noch nicht online gegangen, aber ich bin mir sicher, mit ihr an meiner Seite werde ich keine Probleme haben. 10000 Sterne!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Gildan, Betty and all agent is best and can solve any question you have.I trust CJDropshipping for my products

Store

My Store

Using app

11 days

5 / 5 Share

Dec. 9, 2024

I had an excellent experience with the service provided by Zoey! She was extremely helpful, professional, and responsive. Her assistance made the entire process smooth and stress-free. Highly recommend this app, and a big thank you to Zoey for her outstanding support!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Thank you Bin Han for your help.

Store

Evolife

Using app

26 days

Total reviews

1

Average rating

5.0