All reviews

Rating Breakdown

  • 5
    96% (8,503 ratings)
  • 4
    2% (143 ratings)
  • 3
    0% (26 ratings)
  • 2
    0% (20 ratings)
  • 1
    2% (171 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 6, 2024

I’ve had an amazing experience using this chat service with Rebecca Lin. The response time is incredibly fast, and the support team is knowledgeable and helpful. Whether I’ve had simple queries or complex issues. Thanku Rebecca Lin and CJ Dropshipping.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

The customer service answers very quickly and help very kindly. keep-up!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Suki is by far the coolest manager I have come across. My account was earlier being managed by Kraytom and he was great as well. But can’t mention enough how lightning fast Suki is with providing immediate help. Suki makes sure that your issues are resolved within a jiff. I am super happy to choose CJ as my partner for launching my store. Cj’s catalogue is exhaustive and has much diverse range to serve for all kind of customer segments and their needs. Thanks guys. Much love from India.

Store

WIKD

Using app

8 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 9, 2024

Based on my experiences, I do NOT recommend this app. I installed this app four months ago. Technically, the app was easy to integrate into my Shopify account and worked almost immediately. Problems immediately arose in the processing of my orders. The delivery of the first order turned out to be incomplete and took several weeks. When a large shipment was not delivered at all, customer service appeared to offer no help. I was advised to contact DHL, after which DHL referred me back to JCdropshipping. Requests to JCdropshipping for refund or resend were never answered. I lost my trust in this "supplier" and lost my payments. Think carefully before installing this app.

Store

Geniva

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 5, 2024

Zoey is amazing

Store

LUXOZO

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Maria Deng is a very good person. CJ is lucky to have Maria Deng on his team. CJ is the very trusted plate form

Store

Solvee

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

verry good support from kristy

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

New to the CJ community here, but so far it's been a thousand times better than dealing with AliExpress. Bonney has been a great help with questions and service. Thank you.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

I am really impressed with the responsiveness of the customer service at CJ Dropshipping. Bonney was very helpful in addressing some of my concerns, and I thank her for that.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Amazing customer service. Kristy really helped me whenever I faced a problem. Highly recommended!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

I would recommend the app because they have unique products and the customer service is good. My agent Mr.Raymond is always available to chat with and is helping me with stock updates and orders. He helps in raising tickets on solving issues and explains things using screenshots.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Fast replies excellent service yori lin

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Heel goed, tot nu toe geen problemen mee gehad. Snelle behulpzame klantenservice.

Store

Filavie

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Wow, great service! Connie helped me a lot. I had so many questions that would have taken two days to receive answers if I had submitted a ticket, but she helped me right away. Thank you, Connie! :)

Store

My Store

Using app

5 minutes

5 / 5 Share

Sept. 4, 2024

Since last year they make some changes and had me little confused,but they really helpful explaining everything. It's getting much better.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

My agent Camilia Zhu, Has been 10/10 so far!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

To wing, your service delivery was amazing.thank you and keep on doing great work.

Store

4-All

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

I would like to thank my representative Kaycee Chen for helping me by solving all my problems quickly and answering all my questions immediately. CJ Dropshipping has become more understandable and easy for me thanks to Kaycee.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Been using CJ for over 3 months now and can never complain about anything. always the best experience. Highly recommended! Camilia Zhu is one of the most friendly staff in Cj. whenever i need any help she helps you like its her own business.

Using app

5 months

Total reviews

2

Average rating

5.0