All reviews

Rating Breakdown

  • 5
    85% (2,149 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (53 ratings)

Reviews with Text

  • 99% (2,208)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 23, 2026

Amazing and fast service especially customer service name Elina That help me on the shipping method. She teach me step by step on the shipping method how to handle it and easy to understand. Thank you for the amazing works and thanks again for the fast response. Love it!!

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Amazing support from Leah! I had some issues with product variants and syncing, and Leah helped me quickly and professionally. She responded fast, explained everything clearly, and guided me step by step. Excellent service — thank you, Leah!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

I had a great experience taking to Arina Dong on CJdropshipping, she answered all my questions regarding stock control/shipping methods and she is very responsive and helpful, definitely recommend! Thank you Arina! Excellent customer service.

Store

Avex

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Bonnie provided excellent customer support. She helped me resolve my issue quickly and efficiently by switching the shipping method fast and without any complications. Her communication was clear, professional, and very helpful throughout the process. Thanks to Bonnie, everything was handled smoothly and easily. I truly appreciate her support and outstanding service.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2026

I switched from zendrop to CJdropshipping and I don’t regret it this app is reliable for dropshipping and super helpful they always provide the best products to get you customers

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2026

angel le was very helful

Store

My Store

Using app

7 months

5 / 5 Share

Jan. 2, 2026

Bonnie Gu was excellent she explain to me how the payment method works, her explanation was very easy to understand. I am a new to CJ drop shipping. I am very satisfied with Bonnie's professionalism.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Leah C was great helping manage my fulfilment orders!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

Great experience with CJ Dropshipping so far! The platform is easy to use and the service has been excellent. Connie has been amazing—very kind, supportive, and always quick to help whenever I have questions. I really appreciate her dedication and professionalism. Highly recommend CJ Dropshipping!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2026

I got the best response from the customer service agent Angel Li helped me with my doubts by providing immediate response.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2026

Amazing, very professional, patient human support from CJD & "Angel Li (Customer Service)" ! She helped me resolve a very complicated case where I needed to find a new source for a product & new supplier, but she made it very simple ! The comparison between CJD & AutoDS is night and day ! I loved the human agent support, AutoDS charges a fortune for services & gives very poor ai agent services ! Thank you Angel Li ! Angel Torres

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Working with Connie Jin from CJdropshipping has been an excellent experience. She is responsive, knowledgeable, and consistently goes above and beyond to help with order processing, product sourcing, and issue resolution. Her communication is clear and timely, and she always makes sure everything runs smoothly. I truly appreciate her professionalism and support.”

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

Using app

41 minutes

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 31, 2025

Using app

Over 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 31, 2025

Leah was very helpful, responsive, and professional. She solved my questions quickly and made the whole process smooth. Highly recommend her support! Great app

Store

Vitala

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Appreciate the help and professional help from the agent , Gildan, She is being very helpful and settle my requests. A good platform with fast customer service

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Ruth was extremely helpful and corrected my problem with a few screenshots. Was about to stop due to a problem which was probably my fault but will continue with CJ. Doing well.

Using app

26 days

Total reviews

6

Average rating

4.7

5 / 5 Share

Dec. 30, 2025

I am very new to drop shipping and my experience with CJ has been a great start. I couldn't figure out why my products were showing unavailable on my Shopify store, I went through the instructions that CJ's AI assistant suggested as well as my own AI, after going through the steps and it still was not resolved, I was connected to Angel on the CJdropshipping a live agent. Angel was very helpful and got it taken care of step by step with me in less than five minutes or roughly over but not much time was spent on the issue. It was resolved! Thank you Angel for your timely assistance.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2025

Everything is perfect, we love to work with vincy!

Store

Pilon

Using app

2 months

Total reviews

1

Average rating

5.0