All reviews

Rating Breakdown

  • 5
    96% (2,037 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (48 ratings)

Reviews with Text

  • 99% (2,101)
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5 / 5 Share

Oct. 22, 2025

An agent named Leah helped me a lot! 10/10 service, great and clear communication.

Store

divaree

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Great experience, fast, helpful, supportive! 5 stars for me! My Agent is Ariana super happy with her helpful work.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

CJ has also been an excellent partner with my store in helping me with sourcing products and also assisting with any questions that I have. Sam Huang has been particularly helpful with resolving my recent issues.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

angel on the cjdropshipping is the best!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 21, 2025

I needed assistance with getting the CJdropshipping products inventory to become available in my shopify store and Connie Jin (Customer Service) Agent guided me to the correct process via CJdropshipping and Shopify platform and now my products are available for sale. She was very patient and kind and she advised and handled my issues well especially when explaining what I should do. She made it all seem simple and easy to follow her instructions.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

My agent Bowen has been amazing! always available when i have questions and always provides solutions!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

Connie was invaluable with all my questions and helped me to understand how the CJ system works. Please open a warehouse in South Africa. This will be really great!

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

I needed help with changing a customer adress. She was very nice and helpful. My sales rep were Maidie tu&Connie

Store

Elura

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Luria Xie was excellent in CS today!

Store

Biozora

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Truly an excellent application that helps and solves everything, excellent prices for importing and selling, and the shipping and automation process are truly excellent, and especially to "Cara Zeng," who has supported me tremendously through technical support. I highly recommend the application.

Using app

4 months

Total reviews

5

Average rating

3.8

1 / 5 Share

Nov. 3, 2025

非常差的应用,客服也不理人,库存管理一直显示缺货,客服也解决不了

Using app

14 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 19, 2025

Thank you Box Chen for the excellent customer service!

Store

Navora

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2025

CJDROPSHIPPING is a very good app & Glidan solve the issue so fast also the response time was very excellent. Thank you,

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 18, 2025

DO NOT TRUST CJdropshipping — Our Real Experience We trusted this company and ordered 1 item — and then the nightmare began. This company really doesn’t know how to do business and is unreliable. If you plan to work with them, here’s exactly what will happen to you, in the order it happened to us — because we lived it. 1- We placed the order on September 12, 2025 — delivery date showed September 29, 2025 (at least 17 days for delivery). This is a disgrace. Orders are delivered late. 2- Our customer bought the Ribbed V-Neck Wide Strap Tank. They regretted it immediately because the product was so bad it wasn’t even a product — the fabric wasn’t fabric. We were utterly embarrassed in front of our customer and couldn’t even answer them. This is shameful. They say every product is inspected, but that’s a lie — if they had actually inspected, they wouldn’t have dared send such garbage. We have no idea how they had the nerve to ship that. (Understand what you’re buying before working with this company.) 3- Our customer wanted to return the item immediately — understandably. Normally returns are paid by the buyer, but how can we ask the buyer to pay return shipping to China for an item that is literally trash? Return shipping would cost more than the product. This is even worse. (If you work with this company, this is another problem you’ll face — we’re ashamed to even write this while they have no shame shipping garbage.) 4- We immediately opened a ticket and emailed them on September 30. Guess what — they replied on October 6. No joke. We’re about to lose our minds. This company doesn’t understand e‑commerce: merchants must respond to customers within about 2 hours (worst case 24 hours on weekends). CJ took 6 days to reply. This is a disgrace. If you work with them, be prepared to be embarrassed in front of your customer — support replies take 6 days and you will lose customers and reputation. For customer service we had to act immediately: we refunded the customer in full, apologized, and issued a gift voucher — but the ad spend, effort and time we spent to make that sale are gone. That customer will never buy from us again because CJ sent trash. 5- When they finally replied, what did they say? It’s not worth reading, but know this: they shamelessly told us to send the garbage back to their China warehouse so they could refund us. By then we had already thrown the item away and refunded the customer. Now they’re asking if we returned it to their China depot — seriously? Product $30, shipping $40 — the product is trash. (In short: CJdropshipping won’t stand behind their products, they won’t refund you properly, they humiliate you against your customer and write arrogant emails.) If you plan to work with them, think twice. We lived all of the above — experienced it firsthand. If you want to be scammed, lose money, lose customers, lose reputation, and receive patronizing and useless support emails, then go ahead and work with CJdropshipping. The choice is yours — don’t get involved; take our advice and avoid them.

Using app

5 months

Total reviews

23

Average rating

1.9

5 / 5 Share

Oct. 18, 2025

Very helpfull person. Helped eith cj settings to prepare order for shipping. Big thank you.

Store

MooGlow

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2025

I had a great experience with CJ support, especially Gildan. She was very kind, clear, and patient in helping me set up the shipping methods correctly. Thank you so much!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2025

CJDropshipping offers a reliable and diverse service for e-commerce entrepreneurs. My agent, Stan Lin, consistently demonstrates strong commitment to my requests and provides excellent support. Even when challenges arise, Stan is proactive in finding solutions and responds quickly. His dedication greatly enhances my overall experience with the platform. Thanks, Stan !

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2025

Love working with CJ, amazing agents which help you with everything you need - just have to ask. Vject Wang was an amazing help!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Leila, was swift in answering my emails and chats. She was very helpful, professional and attentive with her communication.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

perfect.

Using app

2 days

Total reviews

1

Average rating

5.0