All reviews

Rating Breakdown

  • 5
    86% (2,153 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (53 ratings)

Reviews with Text

  • 99% (2,212)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 17, 2024

Today I had the pleasure of being helped by "Zoey" for my questions on having the quantity to match on my Shopify store and without missing a beat. Zoey explained to me the steps needed to make sure my problem was solved.

Using app

5 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

Jolie helped me so much over WhatsApp with problems I was having connecting new products to my store including screenshots and what I needed to do to fix the issues. Thank you so much for your help! I truly appreciate it. I highly recommend CJdropshipping with your store!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Isabella and Alan were very helpful.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Best service every Dropshipper need CJ. Fast shipping, fast customer service, best product sourcing!! Highli recommend for everyone

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

Steph Zhu one of the customer service agents helped me understand the intricacies of the logistics chain and how additional charges can show up after an order and why. She took the time to help me until I was satisfied and got the answers I wanted.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

I am very lucky to have stumbled upon Roxane Liu. I really like working with her. She is efficient, quick turn around time is excellent. I do recomment CJ Dropshipping as your platform if you are intending to start an E-commerce business. Thank you Roxane for making my day a bit easier for me ! :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

I am extremely impressed with CJ dropshipping customer service. I just finished talking with Gildan, who assisted me in placing two of my orders and made the process incredibly easy. I am truly grateful for her help because I was unsure of what to do. She was amazing, and I hope that everyone else in the help app is just like her. She really helped and brightened my day. I also received help from Rami Wu

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Excellent service for direct deliveries. Agent Rami Wu solved all the issues. I will continue to cooperate.

Store

Reloris

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2024

CJ is great with easy customization of products and packaging. My agent Leina Zhang is fantastic and always there to quickly address any problems I may have.

Store

SHOTTYZ

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Agent Nancy Wu was the best on CJ!! She was very kind and helpfull. And also very proffesional.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Quick response with a solution within less than 5 minutes! Thanks to Garrison Wong

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2024

Lea was excellent! The support is top notch, definitely will keep using the platform

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Agent Jolie helped me answer all the queries. A true professional, Jolie ensured that all the queries are resolved on time. Thank you Jolie!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Helped me out with issues that i had on cjdropshipping 10/10 service.

Store

My Store

Using app

12 days

5 / 5 Share

July 17, 2025

I have been using the CJ Dropshipping platform for a while now, and I must say, the experience has been nothing short of excellent. A significant part of this outstanding service is thanks to my dedicated agent, Doki Huang. Doki is truly an amazing person and an asset to the CJ team. He is always eager to help and goes above and beyond to resolve any queries I have. Whether it's offering assistance with product sourcing, providing valuable advice, or handling any issues, Doki consistently demonstrates a high level of professionalism and dedication. His prompt responses and thorough follow-ups ensure that I always feel supported and valued as a customer. Doki's commitment to excellence and customer satisfaction is unparalleled. I highly recommend using the CJ Dropshipping platform and strongly advise reaching out to 'Doki Huang' for any assistance. He is a star and undoubtedly deserves a pay rise and promotion for his exceptional work and dedication. Thank you, Doki, for making my experience with CJ Dropshipping so smooth and enjoyable! Get Doki to assist you anytime anyday

Using app

About 2 years

Total reviews

6

Average rating

5.0

4 / 5 Share

Aug. 6, 2024

I have been using CJ Dropshipping for my e-commerce business, and I am thoroughly impressed with their services. The platform is user-friendly, and the range of products available is extensive, catering to all my business needs. Shipping times have been consistently reliable, and the product quality has met my expectations. A special thanks to Agent Ken Yang, who has been exceptionally helpful throughout my experience. Ken’s prompt responses, attention to detail, and dedication to resolving any issues have made a significant difference. His support and professionalism are truly commendable, making my dropshipping journey smooth and hassle-free. I highly recommend CJ Dropshipping to any e-commerce business owner looking for a reliable and efficient dropshipping partner. Their exceptional service, combined with the outstanding support from agents like Ken Yang, sets them apart in the industry.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 6, 2024

Recently started with CJ dropshipping, and so far my experience with my support agent Amelia has been easy engaging, and informative.

Using app

14 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Aug. 6, 2024

I have been dealing with CJ for a while now transitioning over from another supplier and they have been super helpful. Gildan and Jolee are great and always take care of everything.

Using app

6 months

Total reviews

5

Average rating

4.2

1 / 5 Share

Aug. 5, 2024

I canceled my subscription and uninstalled this app before the free trial ended because I did not like the setup of the entire app and it was useless trying to search for anything because the pages kept resetting. Really deserved zero stars but I couldn’t submit my review without marking one star. The app is a scam.

Using app

About 14 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Aug. 5, 2024

Linda war so freundlich und bracht mein Anliegen zu Ende. Problem wurde gelöst :) Lg Samuel

Using app

About 1 month

Total reviews

1

Average rating

5.0