All reviews

Rating Breakdown

  • 5
    86% (2,153 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (54 ratings)

Reviews with Text

  • 99% (2,213)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 12, 2024

CJdropshipping is an amazing service, they handle orders quickly and my agent Niky Huang has been helping me really well. I am really satisfied with her service and CJDropshipping overall. Recommended!!

Store

QAIA

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Miya Huang provided excellent service on several different questions I had. Very fast and super helpful! Thank you very much!!!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2024

I would recommend cj to any dropshipper . My agent Joean Gu took care of me and was able to get me a phenomenal price for my product which increased my profit margin. If you love top notch service and SUPER quick response then ask for Joean to be your agent!!! Thanks again buddy . Looking forward to keep working with you!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 14, 2025

I am so happy with the help of the customer service especially Agnes Fang. She has long patience on answering all of my questions and she is very polite and helpful. Thank you so much Agnes! Update 28.06.2024: It was very nice talking to Alan Yang. He is very helpful and approachable. He helped me in disputing one of my orders and it was a success. Thanks Alan! Update 14.07.2025: Connie Jin is really nice and helpful. She helped me in my order issue and it was resolve right away- I will give her 5 stars.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2024

Lea and Ken have been very patient with me as I explored placing my drop shipping needs in their hands. They were very helpful in staying with me and providing support as I got my orders synced, ordered through CJ and paid. The pricing stated to me previously was exactly accurate. I'm glad to have Lea and Ken as our agents! Additionally, Jolie has been very helpful and patient in walking me through connecting my shop products for fulfillment. She took the time to understand where the issues were and helped me fix them. Thank you!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2024

Pauling provided excellent support. She is patient and competent.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2024

My personal agent Suki Huang is simply amazing, he’s extremely friendly and very proficient. His response time is also extraordinary, I look forward to working with Mr Huang.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2024

great customer service Marian Chen

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Outstanding Cooperation with Stacey! We've been using the Supplier App for months and are thrilled with our experience, largely thanks to Stacey, our fantastic agent. Stacey's deep knowledge of the app, coupled with her proactive and responsive support, has made our operations seamless. Her dedication and professionalism stand out, ensuring our questions are answered promptly and our issues resolved swiftly. Stacey's commitment to our success has built a strong, reliable working relationship. We couldn't be happier with the cooperation and highly recommend the Supplier App, especially with Stacey as your agent. She's truly exceptional!

Using app

3 months

Total reviews

3

Average rating

2.3

5 / 5 Share

June 6, 2024

I must say the customer service I have received from See Zhang has been excellent. My requests are always handled quickly and efficiently. She is very professional and takes care of business. Definitely a great asset to CJDropshipping, I have never been disappointed with her service. Thank you, See Zhang.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2024

Good platform but amazing service from Niky! thanks for all your help.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2024

This is the best Dropsipping app, and Aoki helped me a lot, even when I was very unsure of what I should do. Thank you Aoki!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2024

Excellent customer service from Gildan! The sourcing option is incredible, they also are very fast. I love it

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

Perfectos para hacer Dropshiping con shopify. La atención del SAC es 24/7. Resuelven rápido y a destacar la atención de la agente de ATC Cristina Chen. Thanks

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

So far so good! I am starting a brand based in the US and have been looking around for solutions for my product sourcing and fulfillment. As of me writing this review, CJdropshipping and especially the live agents have been extremely helpful in guiding me and sourcing products efficiently. Shout out to the agent I am currently working with, Joy Zhou, she has been very accessible and has a good understanding of English and communication skills.

Store

thisask

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

Great app love the help of the agents on here like Flo really come in handy!

Store

lumatia

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

Great service, very quick support to resolve my issue from Bonnie. Thank you

Using app

29 days

Total reviews

4

Average rating

4.8

5 / 5 Share

June 2, 2024

I recently had a chat with Arlene on the CJdropshipping app. She helped me with my orders in a fast and timely manner. She knows what to do and has a great attitude, very friendly and helpful.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2024

In the process of building my store I tried a couple of drop-shipping both not free, Cj is free I only wish I started with them from the start but sometimes we think FREE is not valuable. But loving how simple their system is, and I love how fast I can chat with a human. Thank you Box Chen for being so helpful!! Cj live custumer service goes above and beyond! thank you so much Angel Li, you seriously rock!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2024

I have been working with Bring from CJ for a while now. I'm so glad I got to know him. Bring is easily accessible, helpful and happy to think along with you. I have worked with several agents but none did their job the way Bring does. Bring helps me with every question I have in the right way. His knowledge and expertise are of real value to my webshop. I hope we can continue our collaboration for a long time!

Using app

3 months

Total reviews

5

Average rating

5.0