All reviews

Rating Breakdown

  • 5
    86% (2,154 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (54 ratings)

Reviews with Text

  • 99% (2,214)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 13, 2023

I would like to thank Leah Cheng for her outstanding support. Leah Cheng's help was truly remarkable and exceeded my expectations. The response time to my inquiries was impressive and my questions were always answered in a professional and friendly manner. Your team members (Leah Cheng) were very committed and competent. very satisfied!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Love Cj dropshipping and my agent Royce Zhang

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

The CJ team including Zoey has been really responsive and helpful. They got me situated with CJ so quickly that I am happy to be with them. Plus with their customization services and POD services, not to mention my own personal agent, they got my business up and running so quickly! Thanks

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Zoey was quick in getting my answer to my question. Cj is doing a great Job!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Linda is very attentive and always finds a solution.

Using app

21 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 9, 2023

Arlene just helped me complete my very first order! This can be overwhelming at the start, but she was was kind and walked me through it! So appreciative:)

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Ken Yang was awesome, he helped answer many difficult questions I had. Give him a raise, please. He is a great asset to your company! Very smart guy! Thanks again Ken!

Using app

About 3 hours

Total reviews

8

Average rating

4.0

5 / 5 Share

Nov. 8, 2023

Yana is a good service agent, hope it would be more visable of the products stocking, we need to be faster.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Elsa Tong was polite, used pictures and fast. Thanks

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

I love Cj. What i appreciate the most on Cj is their dedicated agent. Mine, Lydia is awesome. She respond to my question almost immediately, regardless the time difference. That why i am feeling confident using the application.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Thank you Cristina Chen for great support. I appreicate your patience and clear instructions. I wish I could give you more stars...

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2025

Leah did a great job helping me with my questions. Always answering fast and accurate, very happy! :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Thanks a lot for your quick response and thanks to Raymond He

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 5, 2023

Thank you for the great support. The Cj team was able to help me with all of my problems. Very helpful and friendly. Many thanks again to Christina

Using app

5 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 3, 2023

I contacted customer support due to an issue with fulfilling a mixed-vendor order. Bonnie Gu initially responded and attempted to guide me through the process with the "batch update to orders" feature. However, this led to an unintended disconnection of all items in the order. The situation was made more difficult when the conversation with Bonnie was left unresolved. Fortunately, Suki Huang stepped in and was instrumental in clarifying the confusion. Suki provided comprehensive answers to all the questions and navigated us through the correct process to isolate and address the issue with the item from the other vendor. The assistance from Suki was a stark contrast to the earlier part of the exchange, demonstrating both professionalism and a commitment to resolving customer issues. I am grateful for Suki's intervention, which ultimately rectified the situation and allowed me to complete the order for my customer. The support provided by Suki was a redeeming aspect of the service experience.

Using app

3 months

Total reviews

3

Average rating

3.3

5 / 5 Share

Oct. 23, 2024

I have been working with Carrol Lu, Box Chen and Wendy of CJ and i am very happy with there quick response and service. She found all the items i ve been looking for .

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Great costumer service! Highly recommend. So quick response and help. Thank you to my personal agent Sena Yang, she is amazing. Always finds solutions!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2024

I am very happy with CJ and especially with my agent Ashley Wu. She is always there for me to anwser my questions and to provide me with repsonses and solutions. She is a very engaged agent. i'm very happy that she is my agent and that i can count on her. Always happy to work with cj and with ashley wu

Store

Gymdrop

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

The DJ company offers comprehensive solutions to us, the sellers, ensuring that customers are thoroughly satisfied with all the services provided. Ashley Wu, is the one who makes me feel secure in using my DJ equipment. She resolved any questions I had and never left me with doubts. I always sense her friendliness and willingness to help with anything I may need.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

My first contact with the platform was at a higher level! I'm already having guidance with an account manager. Thank you Mr Lin and CJ Dropshipping!

Using app

4 days

Total reviews

2

Average rating

5.0