CJdropshipping: Much Faster

Oct. 11, 2023

Best Supplier, they make sure the Quality of products and are really helpful in solving problems if you face any during sourcing.

Oct. 10, 2023

I have to compliment my Agent; Erica Zhang. She offers unique opportunities, lightning fast responses and showcases incredible understanding of the service. It was easy to build a relationship and understanding - she goes beyond the application as a service and ensures compatibility and unique solutions to everyday problems. In regards to the application - the interface is simple to use, has great compatibility to all major e-commerce platforms and above all offer great competitive prices. You can sleep well knowing all orders will be fulfilled.

Nov. 1, 2023

great app and top service. also Cherry Xu as my private agent is very helpful! Perfect!

Oct. 8, 2023

I've just started working with CJdropshipping and so far Roxanne has been giving me great service and is always ready to answer my questions.

Oct. 7, 2023

Cj customer service is awesome. I had an issues of late shipping with many products and also with the returns. I contact with CJ customer service on whatsapp and Ms. Leah did a tremendous job for me and resolve all my issues on time. Thank You Leah and CJ

Oct. 6, 2023

Great communication always there to fix something if needed, very helpful and fast responding. Their team will also help you find the best prices and best manufactures - they really helped me make the next steps in my business

Oct. 5, 2023

The customer service for CJdropshipping has always been excellent. Fionnula helped me with my recent issue. She was very quick to respond and provided me with resources and guidance to solve my problem.

July 24, 2025

Cj is currently my favorite Platform to fulfill all my orders. My Agent Talisa is always by my side to help me in all the different areas, it´s so great to have a person like her helping me out. I can definitely recommend CJ for your Dropshipping business

Oct. 4, 2023

I have used this supplier for over a year for my online clothing boutique. My review is mainly focused on clothing, although I do market home goods and appliances as well as jewelry. First off, they are a sourcing supplier, meaning they find products for you to list, then when you (your customers) order, they get the items in from their suppliers and then package and ship them out, confirming quality. From a customer service standpoint, they are a good vendor. They reach out to you and even suggest things for your store. They do a good job of checking quality and letting you know when the product doesn't match what their listing shows. That doesn't mean it will be the right size, not have an odor, or be the fabric quality you or your customers expect, but they try to make sure it is right from matching the listing. Below are my experiences: As a supplier from China to the US, be aware that your customers will wait long times for products. If you are new to dropshipping, this will be impactful, especially during the holidays, so make sure your terms set the right expectations with your customers. You can prepurchase to put in their warehouse, but that does not save much time for US shipping, however it does speed up EMEA. They try what they can to help make it fast, so this is not a hit on the supplier directly, just an issue in general. I order samples prior to listing to confirm quality and size. This adds almost 2 months to a listing, which is horrible for seasonal clothing. About 1/2 of what I order does not match the quality/size I expected. Also, I find if I place the order with multiple different items, about 1/3 are not available or do not clear their QC and it delays shipping while they wait for all the products to come to their warehouse. When I have ordered large quantities to warehouse in the states, it takes about 2 months or more to get the product via the cheapest shipping. That can be expected, but just be aware that if you are trying to stock for the holidays so you can ship out quickly, you may be too late for that in October. At the time of this post I am still awaiting an order from the beginning of August. You can pay to expedite it, but that deeply cuts into the margins and makes the cost about 3 times the cost of the product. They are a sourcing agent, so if a supplier runs out of something, they will attempt to find another supplier to fulfill the order. That does not mean it will be the same quality or sizing that you had samples for or that your customers have received in the past. They try their best to get it right, but I have experienced slight differences in product over a year run. Probably the thing that causes me to rate this app lower though is they hook into your store and scrape all your orders (not just theirs) as well as a hook in your website to see all products people view. This is not shared when you sign up, however if you access the code of your store, you will see the hook. You may find this helpful since one of the services they offer is to source items for you, even those you don't request. That may be a convenience if you are looking for better sourcing. However, you may need to check and update your privacy notices, based on your local regulations. As a whole, I like CJ for the service they offer, it is just very slow for my US-based store and what I offer my customers. Because of that I use them strategically, however I would like if they were only taking orders I send them and did not hook into data I am not wanting to share explicitly with them.

Oct. 4, 2023

CJ Dropshipping agent Cristina Chen was very pleasant, friendly, quick, and very knowledgeable. She helped me save a sale by negativing the way to track an order. I'm new to CJ Dropshipping and was not sure how to get the carrier tracking number to provide to my customers. She quickly assisted me and provided all the helpful information I needed. A million stars go to Cristina's superior customer service! Sincerely, Teresa's Fashionista LLC

Oct. 19, 2023

Great app, love it!! great support Sita Cui is a great CJ agent, replies very quick! thank you!! Aoki is too great as well!! same for Rebecca Lin! :)

Oct. 4, 2023

Great support from malio. I had issue with fulfillment, supported very well with payment , fulfillment and processing. Fantabulous malio. Thanks for your support.

Sept. 27, 2024

I had the pleasure of working with Vincy! Her communication is outstanding, with lightning-fast replies, and she goes above and beyond to help resolve any issues. I highly recommend her work and her servife. Thank you for helping our business grow

Sept. 27, 2023

I have been working with CJ Dropshipping for many years, and I can 100% recommend it. My agent, Alex Chen, is amazing. He has significantly helped my business and is always available to answer any questions, responding very quickly. The processing and shipping times are also excellent, and the interface is easy to navigate. Overall, for me, CJ Dropshipping is the best platform for e-commerce and dropshipping. I would recommend it to anyone looking for a reliable supplier. Their outstanding customer service and fast processing times set them apart from other similar companies. Thank you, Alex and the team at CJ Dropshipping!

Sept. 25, 2023

I am absolutely thrilled with CJdropshipping and the exceptional support provided by our personal agent, Ceci. Their extensive product catalog, competitive pricing, and product quality have consistently impressed us. Ceci has been a lifesaver, addressing any issues or questions promptly and going above and beyond to ensure that our business is always at its highest level. Ceci proactively handles requests and solves any issues we come across. I wholeheartedly recommend anyone seeking a reliable dropshipping partner with outstanding personal support. Thank you for your exceptional service!

Sept. 25, 2023

i want be honest,i try many dropshipping app and channel,but CJ work like a charm,and when i have a proble i contact the support,the specialist helping me is Sini Liu,work with me every step and even if i not have so many order yet,i got the support i need all the time,if you spend time research will work for you

Sept. 22, 2023

Cj is a very good platform for storing and shipping parcels around the world. A special thanks to my agent Aoki Gong who does an exceptional job as an intermediary. She is reactive, and finds solutions for me when I have problems. I recommend CJ.

Sept. 21, 2023

GREAT HELP RECEIVED FROM AGNES FANG, AMAZING CUSTOMER SERVICE. THANK YOU

Sept. 20, 2023

This app is wonderful whenever I need help with a purchase or something that I don't know how to solve, the service is quick and efficient, today I was helped by the attendant Leah, she quickly found out about my difficulty completing the order, she got back to me and it was Very polite! Very satisfied rating 1000

Sept. 20, 2023

I have been using the CJ Dropshipping app on my Shopify store for a while now, and I must say it has been a game-changer for my e-commerce business. You get assigned an agent and Bianca has been awesome with helping me out when i have questions or need to source a product for my store!