All reviews

Rating Breakdown

  • 5
    96% (2,023 ratings)
  • 4
    1% (29 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (48 ratings)

Reviews with Text

  • 99% (2,086)
Review RSS Feed Review RSS Feed

1 / 5 Share

March 22, 2023

AN ABSOLUTE DISASTER! Placed several orders and paid extra for (4-9 days) shipping. It's been 4 weeks now and I've just received 30% of my items. 1 came damaged and 2 items were totally different then what I ordered. I want to warn EVERYONE for this company. The delivery times they try to convince you with are not correct at all! My first but absolutely last order with this company called CJ Dropshipping!!

Using app

29 days

Total reviews

4

Average rating

3.0

Developer Reply

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. Our agent team will double-check with the agent and will try our best to help you solve the problem.

5 / 5 Share

May 7, 2023

Great customers service. My agent, Leila always helps me when I need and the app is a must need for starting a dropshipping business.

Store

Calithe

Using app

2 months

Total reviews

11

Average rating

4.6

5 / 5 Share

March 22, 2023

Cheria was extremely helpful and quick to respond to my query about a specific product. I also had a follow up question and again Cheria responded really quickly!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2025

Hi, I am satisfied with CJdropshipping.The customer support agents are extremely helpful and available to assist with all of my questions and any concerns I have about making sure that my customers receive their orders. Kribee Huang is very knowledgeable and was great in assisted me with an order. Veronica Giaquinta Store Owner smartfatburners com

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2023

From my experience, the app has proven to be an excellent resource for anyone looking to source products from a reliable supplier. One of the things that impresses me the most about CJ Dropshipping is the speed at which everything is done. Their processing times are among the fastest in the industry, and I have never had to wait long for my orders to be fulfilled. The app's user interface is also very intuitive, making it easy to navigate and place orders quickly. In addition to their fast processing times and user-friendly interface, I have found the staff at CJ Dropshipping to be highly reliable. Whenever I have had a question or concern, they have been quick to respond and offer helpful solutions. Their customer service is truly top-notch, and I have always felt confident in their ability to provide me with the support I need. Overall, I highly recommend the CJ Dropshipping app to anyone looking for a reliable supplier. Their amazing staff, fast processing times, and reliable service make them stand out from other similar services in the industry.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2023

Fast customer service. Phoebe Lin cleared all my questions and helped me a lot. She was very kind and attentive. Thanks!!

Using app

14 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

I’ve had the pleasure of working with Miya Huang, and I can’t express enough how grateful I am for her assistance. Every time I’ve had a question or felt uncertain, Miya has been there with an unparalleled patience to guide me. Even when I feel like I’m not grasping a concept, she takes the extra time to ensure I understand, and I find myself learning more and more with each interaction. It’s truly been a rewarding experience working with her.

Store

LOVELLA

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2023

La verdad que el servicio tecnico es super rapido. Intentan solucionar lo que esta en sus manos, dentro de lo que cabe son bastante pacientes. lo que si cuidado con la plataforma que dice "x" dias de envio cuando selleccionas items en modo droppshiping y cuando el cliente los compra tienes que seleccionar devuelta el metodo y cambia dependiendo evidentemente de donde compren. por lo demas es engorroso ya que esta en chino y tienes que traducir con el navegador pero se puede pilotear. todo esto esta en chino quiero terminar la review pero no se donde apretar. y aparecen cuadrados para hacer tick pero no se si significa que quiero donar mis organos o que acepto las politicas NO QUIERO DONAR ORGANOS

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2023

Very satisfied with the customer support. Grant is my support agent and he takes care of the smallest issue.

Store

8KRAW

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

Angel was super helpful with my query. Got it resolved really quickly. I would highly recommend CJ Dropshipping as an app.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

Shicharl was amazing with helping me connect a new product variant to my shopify store! She was thorough and quick to respond making this a very easy process. Thank you so much! Highly recommend CJ Dropshipping as they are always so fast to help when needed

Store

PuppHub

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 12, 2023

Billy was great at helping me out with my questions about the warehouses and currency details. He helped me greatly! Thank you Billy! Thank you CJ!

Using app

About 1 month

Total reviews

4

Average rating

5.0

1 / 5 Share

April 18, 2023

the worst website i ever used in my business system is not done well as well you always will pay more for your order even for small product they will tell you its over weight and let you pay 100s of dollers extra for shipping so its a ripping off system that will show you cheep shipping then you will be ending up paying 100s extra for shipping and you will start losing customers and your business will start making loses

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

March 11, 2023

Sita from CJ was excellent assistance she detailed explain me the problems that i face and gave me the best solution

Store

Piandfi

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2023

CJ has the most professional Team and they reply promptly to any concerns. Amy my account Agent has been so helpful and so FAST to reply to so many questions I had. Incredible customer service, I am very happy with their products and how everything is handled, thank you again Amy!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

I've had multiple questions and concerns. ALL of them have been resolved by my agent Roxane via Whatsapp. As of now, I can definetely say customer service is quick and effective.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

Great support for my agent John. Always stays on top of things and keeps us updated with our shipments

Store

BENNYS

Using app

7 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 9, 2023

Hello, I wanted to express my great satisfaction with agent Alina Liu for her professional and exceptional work. Alina worked with me on a recent project and I was impressed by her competence, diligence, and professionalism throughout the process. Alina was very effective in her communication with me and was able to respond quickly to all of my requests. She also demonstrated great attention to detail and worked diligently to ensure that all information provided was accurate and complete. Thank you,

Store

Adhocia

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

March 8, 2023

CJ Dropshipping is great! Miya Huang from support have helped me out so many times, i recommend CJ :)

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 8, 2023

I was facing an issue with regard to delivery time. Alan Yang helped me a lot. Very satisfied with his support.

Using app

27 days

Total reviews

16

Average rating

5.0