All reviews

Rating Breakdown

  • 5
    96% (2,031 ratings)
  • 4
    1% (29 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (47 ratings)

Reviews with Text

  • 99% (2,093)
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5 / 5 Share

June 13, 2022

CJDropshipping is definitely a must have app - convenient, all in one, sourcing new products for your shop becomes quick and easy. My dedicated agent Saturn is always helpful & super efficient - a joy to work with :)

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

June 10, 2022

Still getting used to this service, but has been much cheaper and I love the ability for custom packaging. Thanks Remi for all your support.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2022

One of the best apps I have used, Staff always helpful and ready to fix any problems that may arise, todayb I had the occassion of having Connie fix a problem for me in the absence of my consultant, she came through with flying colours

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

June 2, 2022

Good prices, good service, Aketa was super helpful. Highly recommend and regret not finding this app sooner.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 31, 2022

Very happy with the service of CJDropshipping. Just started using them and will continue. Thanks...

Using app

6 months

Total reviews

9

Average rating

4.4

5 / 5 Share

May 30, 2022

They are great for choosing the product and back end team is very supportive. They have so many option to choose for a product of any category.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2024

We use CJ for most of our orders as they are more reliable than others and we love working with John, our agent, he even helps us if he's off duty. Great work CJ.

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

I use CJDropshipping for a year and a half, and apart from some minor issues here and there, everything is smooth! I especially like the service product option, it's perfect for me. I use their warehouse for my custom packaging as well and never had any issues. My agent Estella is doing their job really well and I'm grateful for that, thank you! I would definitely recommend CJ.

Using app

Over 1 year

Total reviews

26

Average rating

5.0

1 / 5 Share

May 22, 2022

I have used their service for months. Their service is getting worse and ultimately unsatisfying lately. Their inventory update is chaotic and consistently reported out of stock against the web page's info. I have complained several times through the personal consultants, but no action taken. Unfortunately, I have imported a wide range of products from them, and I plan to quit it gradually, which takes time. For the new users, I suggest considering thoroughly before using CJ.

Using app

10 months

Total reviews

6

Average rating

4.3

Developer Reply

Hi dear, we are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID? This is our contact way: [email protected]. We will help you to double-check the process. Thank you for your understanding!

1 / 5 Share

May 3, 2022

Not worth the problems and support is terrible. Ended up getting Shopify involved after a POD order came through my store. Customer submitted multiple images for 5 different customizable items (large order for me). CJ contacted me to request that I combine the jpg images into one file for each item. I was fully willing to do so. Tried clicking on images in my order dashboard but their app blocks that ability. CJ later instructed me to use their own order dashboard to download images. Their images were only 40x40 pixels so I had no control at that point. First they said they didn't have images at all, then they said they have them and won't combine files for me, now they are telling Shopify that they are waiting for the images from me altogether. After getting Shopify involved, no one from CJ is communicating with me anymore. Games.

Using app

About 2 years

Total reviews

6

Average rating

4.0

Developer Reply

Hi Whisker Hut, we are extremely sorry for the unhappy experience. Our agent replied to you in our chatroom, please check it.

5 / 5 Share

April 28, 2022

CJ dropshipping is 1000 times better than Aliexpress because of faster shipping times and faster customer support. Also better quality overall!

Using app

Over 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

1 / 5 Share

Feb. 17, 2024

AWFULL AND USELESS SUPPORT! Had an order fullfilled via CJ, oder was refused by carrier and sent back to CJ. Asked CJ about the reason for that -> Ticked opened on Feb 08. 2024. Had several chats with the support then, everytime a different person, every time I was tould to wait. Today is Feb. 17. 2024. CJ still have no idea what went wrong with the shipment. I have more orders for the same items in the mean time. Asked CJ what to do to avoid the same issue occuring again. Support says to wait, my agent "normally" will be back to work tomorrow... I am speechless about ths one. I understand they have CNY and are low staffed, but having no advice after 9 DAYS !!! is absolutelyy NOT ACCEPTABLE

Using app

Almost 2 years

Total reviews

8

Average rating

4.5

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

April 18, 2022

Great app, much better than oberlo.... super helpful 24/7 staff available. cheers to Jessie Xie for making the process super easy!

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

April 10, 2022

What a wonderful experience. Joyce in support was very helpful in helping me migrate through their system.

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation

5 / 5 Share

March 24, 2022

I used this app to help me with orders fulfillment, so far is great so much options for shipping and customer support are amazing, Ada was helpful she did awesome support with the products connections.

Using app

9 months

Total reviews

8

Average rating

4.5

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

Feb. 27, 2022

Really responsive customer service. Impressed with their ability to resolve issues quickly to questions asked

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

1 / 5 Share

Feb. 23, 2022

I just started using CJ a month ago, and I have to say, it has not been going well. I listed and successfully sourced a handful of products. Got many orders from my customers and was notified by my agent that half of the products were out of stock AFTER MORE THAN A WEEK of placing the order, even after they "successfully" sourced the items. Now, I have to refund hundreds of dollars to my customers. This was a problem I was trying to avoid when switching to CJ, but unfortunetely, it turned into more of a problem for my business. I had a better experience with AliExpress and Oberlo. I do not recommend CJ for dropshipping. I will now have to switch to a real sourcing agent to handle all of my orders.

Using app

22 days

Total reviews

5

Average rating

3.4

Developer Reply

Dear customer, We are so sorry that CJ didn't give you a nice ordering experience. For out-of-stock issues, we will accept all suggestions and comments from you and improve our service as soon as possible. We have urged manufacturers to ship again, and at the same time, we are also looking for new suppliers to solve the shortage problem. Please be patient for a while. Thank you very much!

5 / 5 Share

Feb. 19, 2022

Very good support for setting up my store, thanks for the help Ada qiu ! i hope we gonna work a lot together

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

Jan. 27, 2022

I have been using CJ Dropshipping for about 4 months and it has been a pretty good experience. Every representative that I have communicated with has been very patient and helpful. My recent communication with Ada Qiu has been great. Keep up the good work!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

Jan. 21, 2022

I've been working with CJ for a couple of years now and I highly recommend this company. I used to work with a private agent but I found CJ to be more effective and very professional. They have a great interface that just makes it easier to manage my orders, sourcing requests, packaging. The custom packaging feature is great and allows you to choose among hundreds of different packaging. They are very fair and professional with disputes. Also great that they have warehouses in the U.S and Europe. My personal agent Diana does a great job and she's very friendly. Highly recommend!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.