All reviews

Rating Breakdown

  • 5
    86% (2,154 ratings)
  • 4
    1% (27 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (54 ratings)

Reviews with Text

  • 99% (2,214)
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5 / 5 Share

May 17, 2023

It’s been a very smooth transition to using CJ Dropshipping. Brian is very helpful, and so far orders have been fulfilled correctly and faster than the estimated time is provided.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2023

My personal Agent Miro Tan was very helpful. Answered questions right away and solved the problems. In addition, she has also been nice and friendly. Thank you Miro Tan :)

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2023

Got a chance to work with Ken Yang and was fast and on point with my questions and provided guidance on how to navigate thru this platform. Was able to get a quote and shipping prices lot faster than other platform. So far really impressed with what they can do.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

Murphy Hu was extremely quick to answer all my questions and was informed and resourceful with each answer and supplied links and screenshots to best help answer all my questions! The CJ Dropshipping platform also has a lot to offer for getting you started and connected to trending products.

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2023

Judy Wen, the best agent so far. I've got all my questions answered, fixed all my issues with connecting my product to my store and show me everything step by step. I can't recommend enough Judy Wen as Cjdropshipping agent. Thank you for your help

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2023

I spoke with Alan Yang today, he was super helpful and prompt in dealing with a shipping concern I had with a delayed order. I was grateful for his assistance and willingness to help research and resolve my issue.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 24, 2023

shicharl qui was extremely helpful! I was having issues with shipping confirmation emails being sent to early and she stepped in and eased my concerns and solved my issue quickly.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Excellent customer service from July Chan.. was very helpful and answered all my questions throughout the process.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

Excellent customer support team. If I need help there’s always someone who answer all my questions very quickly. Personal thanks to Ruth and Karl Joe...., they are very kind persons and help me to find all information that I need.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

Ayden is the best! Truly helpful with any doubts or problems and always available! 5 stars deserved!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

April 30, 2023

They are the best! June thank you for your support on our small business! I would suggest it or everyone!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2023

Brian Qiu is my agent, and I want to thank him for getting my orders shipped and delivered on time and for his prompt response to my inquiry, which substantially facilitated the growth of my business. He is a great gentleman to work with, so I trust he is always doing his best to help me succeed with my startup business. The more my business grows, the more he does! He's so helpful that I plan to meet him in person when my store thrives further, and it can only be with Brian Qiu's kindness and professional assistance. Thank you, Brian.

Using app

About 2 months

Total reviews

17

Average rating

4.9

5 / 5 Share

Sept. 14, 2023

Good customer support! Janet Zhang was very helpful in quickly solving an urgent issue. Recommended!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2023

Asked questions with agent Box Chen today who was quickly available and very informative. He helped me understand how shipping options work with the integration I am planning, and related the excellent value that CJdropshipping provides. Outstanding!

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 18, 2025

La livraison est en moyenne de 10 jour comme aliexpress maintenant ou temu, ou en rupture de stock alors que c'est toujours en stock cher eux, et cela, même si ou leur dit de mettre à jour leurs stocks, ou alors envoyé au bout de 9 jours. Me revoilà pour indiquer que certains clients peuvent recevoir la commande avec des frais de douane demandés au client au moment de la réception, qui n'ont pas été payés par cjdroshipping, et lorsque l'on demande le remboursement de la commande auprès de cjdropshipping, car elle repart chez eux, sachez qu'il refuse de rembourser et de payer les frais de douane, qui correspondent au frais des articles arrivant hors UE, alors que c'est à eux de faire la bonne déclaration et de payer les frais que l'on paye lorsque l'on achète l'article chez eux. Donc, ils ne paient simplement pas les frais qu'il devrait payer, en grugeant et en espérant que ça passe. Et quand cette situation arrive, il encaisse l'argent, le client ne reçoit rien, et on rembourse le client en perte sèche, car ils ne veulent ni rembourser ni payer les frais de douane.

Store

Sogaïa

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Always a pleasure to work with CJ. My agent "Bonnie" responds within minutes no matter what the problem is. Here's to a successful future.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2023

I had a great experience working with Skye at CJ Dropshipping. She was incredibly helpful and replies very fast. Skye's level of professionalism and dedication were truly impressive. Her friendly attitude made the experience an absolute pleasure. I would highly recommend Skye as an agent at CJ Dropshipping. Thank you, Skye, for all of your hard work and assistance.

Store

LIVERIA

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

2024 is close to year-end, and I am still enjoying a good service and responses from Estella, she's gonna be super busy and she never disappoints me when I need help. ---- Divider ---- 2024 has gone half but Estella is still going full-on. Trustworthiness has formed, say less, and this business relationship is going on and on. Good Job Estella. (July 31, 2024) ---- Divider ---- It's 2024 and Estella is still good at taking care of me. She's being professional and always keen to help on every aspect that I might have overlooked. Say less, Estella is still the best. (Feb 28, 2024) ---- Divider ---- I've been working with Estella for quite some time, if you got her assigned to you as your agent, you are definitely the lucky one. The reason why I said so, it's because she has been helping me solve quite a number of problems beyond my expectations, which is what every businessman needs. She never missed responding to any request, and she can always explain things in detail. Good Job Estella! (Aug 28, 2023 ) ---- Divider ---- Thanks Estella Wu for the prompt reply. She's a very approachable and kind support. Appreciate for the immediate response even at late hour. (April 13, 2023)

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 11, 2023

My agent Talisa Chou was very patient and responsible and helped me out a lot, it's an excellent app!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2023

My agent Vita Liu was really helpful. She helped me to fix an issue with my order and gave me tips to correctly use CJ, thanks !

Using app

About 1 hour

Total reviews

3

Average rating

5.0