All reviews

Rating Breakdown

  • 5
    96% (2,031 ratings)
  • 4
    1% (29 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (47 ratings)

Reviews with Text

  • 99% (2,093)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 16, 2022

Very helpful and great company so far this is my only go to dropship service. top notch customer service

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

My Agent Named Sita Cui is an exceptional helper and has helped me resolve problems negotiations and is very helpful!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Great Customer Service! I've talked with Michell Luo and she was so professional and gentle! It would be great if they could provide some warehouse also in Europe.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

I had an issue with the product connection between shopify and cj which was resolved quickly. Thank you for your help Estelle:) !

Store

broadrs

Using app

12 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 30, 2022

I Have been using the platform for around 9 months .. for kids clothings. well what i found is the following : 1- 50% of the items available on the website and the stock mentioned are totally wrong, once your client makes a purchase after 5-7 days you might received an email that the item is not available so basically you will lose your customer trust .. and some items 7 days after the order !!! 2- Shipping prices is the same issue ... once you pay your shipping fee 50% of the items you will receive an email that your order on hold until you pay the shipping difference! which will be added cost + shipment delay, we are talking +4-5 days extra delay if this happened ..so basically you are taking about 14 days until the item is shipped from the warehouse to the shipping company .. then the shipping days is calculated like 6-12 days + 14 days sourcing, payment, delay .. extra which will lead you to this 90% of your orders will be returned cuz it didn't come on time and the delay, and the extra cost on you ... most of the services are promised are just on paper .. photography .. custom packing, extra .. its there in the website but you will either get no reply or sorry we cant do it at the moment .. ! my custom packing ticket is open for 4 months now and still pending .. and most of the reviews here that mention a person's name its like they will ask you to please write a review and mention my name extra .. cj can be useful if you order your private inventory, and use a private shipping agent .. but that's not dropshipping

Using app

5 months

Total reviews

3

Average rating

2.3

Developer Reply

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

5 / 5 Share

Oct. 25, 2022

Je recommande CJ, les agents sont très pro, ils permettent de sorucer des produits facilement et sont réactifs en cas de besoin

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Very happy with Bianca (my agent)! She is always super responsive and even if she doesn't know something she will go out of her way to find me a solution or answer. I don't know what I would do without her help. Her sourcing skills are also phenomenal! CJ is a great business and the agents are all very helpful, especially Bianca who is an absolute rockstar!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

I really like the app but I especially like working with Sveta. She is the best agent ever! Very profesional, friendly, dedicated and easy to work with!

Store

Ploocy

Using app

Over 2 years

Total reviews

4

Average rating

3.0

5 / 5 Share

Oct. 7, 2022

Mango has been really helpful with any questions I had about products (as well as other representatives). So far, I've had a good experience.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

Sehr guter und freundlicher Support, die App funktioniert ohne Probleme. eine gute Alternative zu anderen Dropshipping Anbietern mit schneller Lieferzeit. Ich bin bis jetzt sehr zufrieden.

Using app

4 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Great Customer Service support from Estella wu and a very streamlined experience. No issues so far, they are always available on chat.

Store

NZBeats

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

Saturn was extremely helpful and very knowledgeable. She was able to help me with all my questions very quickly. Great service!

Using app

About 19 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Great customer support! Quick and precise providing a status on my orders. The response was accurate! Thank you AdaQiu!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Very good App and services ! Ada Qiu is helping us growing our store fast! Very happy of her help :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 1, 2022

don't come any near this company it will be just a waste of time and money this is the worst company I ever worked with!!!

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: [email protected]. We will help you check the specific reason.

5 / 5 Share

Dec. 27, 2023

I am highly satisfied with cj dropshipping and customer service agent Skye. She is very professional and always do help.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

Great Company. Fiona my agent is really reactive and proactive. Always here to help and give you what you need in a short time. Work with CJ since 2020 and will continue too

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2024

I had the pleasure of working alongside Vincy at CJ, and I can confidently say she is outstanding! Right from the start, she prioritized streamlining the process for me. Vincy is incredibly prompt with her responses, which proved invaluable when addressing urgent matters. Yet, her expertise goes beyond just being quick; she demonstrates a profound comprehension and offers incredibly beneficial guidance. I am sincerely grateful to Vincy for her exceptional support!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2023

CJ is a great intermediary solution for customizing packaging and improving delivery times. Sourcing requests are processed very quickly (24 hours). The customer support is very responsive and kind when you need help with the application. A big thank you to Alan Yang for his help. Zoey Zheng was very responsive as well helping me syncing my orders with my store. They are always here to solve your issues. I recommend CJ

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

good customer service, and fast, many options to communicate with them too, and vey large numbers of items

Using app

4 days

Total reviews

2

Average rating

5.0