Infinite Product Options
Let customers specify product options on Shopify orders
Rating
4.8
feedback
1,819
chart
#401
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
10%
-
Less than a month
35%
-
Less than a year
30%
-
More than a year
23%
Reviews Summary
The reviews for the Infinite Product Options app are overwhelmingly positive, with users praising the app's functionality and the exceptional customer service provided by the support team. Many users highlighted the quick response times and efficient resolution of issues by the customer service representatives, particularly mentioning names like Emily, Daniel, and Abby. The app is commended for its ease of use in creating option sets and customizations for products, with users expressing satisfaction with the live chat support and the ability to quickly resolve any issues that arise. However, there were a few negative reviews mentioning difficulties in understanding the app's operating rules and occasional issues with options not appearing on the frontend, leading to frustration for some users.
Highlights
Review RSS Feed
All reviews
July 30, 2025
Excellent support! The team was responsive, helpful, and resolved my issue quickly. Highly recommend!
July 23, 2025
I got Jordin S. helping me and he was very patient with me answering all my questions! Thank you so much i really appreciated your time!
July 21, 2025
We've been using this app for a few product customizations over the last few years and it's been working perfectly! We recently updated to a new theme and needed to change some CSS and load speeds, Daniel W. had me fixed up in under 1/2hr. Awesome!
July 18, 2025
Any time I have contacted Infinite Product Options Emily has always replied quickly, given me the answer right away, escalated my question if needed and then helped by making improvements to load speed, CSS etc with out being asked. Wonderful service!! Thanks Emily!
July 16, 2025
Game changer of an app to boost our store revenue with upsells. The live chat team are unbelievably helpful and go the extra mile. Trust me, it matters when you're a complete novice in web design and development! 100% recommend.
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