Rating

4.8

feedback

3,935

Reviews

chart

#444

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    16%
  • Less than a year
    39%
  • More than a year
    40%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with customers praising the exceptional customer service provided by the support team. Many reviewers highlighted the quick response times, helpfulness, and efficiency of the customer service representatives, particularly mentioning individuals like Emily and Abby. Users appreciated the ease of use of the app, its functionality in managing product variations, and the seamless integration with Shopify stores. However, there were a few negative reviews that mentioned issues such as pricing discrepancies, difficulties in setup, and lack of responsiveness from the support team in resolving complex problems.

Highlights

Exceptional customer service and quick response times
Ease of use and functionality
Pricing discrepancies and setup difficulties
Lack of responsiveness in resolving complex issues

Rating Breakdown

  • 5
    93% (3,666 ratings)
  • 4
    4% (152 ratings)
  • 3
    1% (36 ratings)
  • 2
    1% (20 ratings)
  • 1
    2% (61 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 25, 2025

Easy to install. Great support. App looks great in the store and is converting.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2025

Customer service is incredible!

Using app

Almost 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2025

Amazing customer service! Emily fixed my CSS in minutes! ♥

Using app

About 8 years

Total reviews

2

Average rating

3.0

5 / 5 Share

March 11, 2025

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

Customer service is SO helpful and extremely fast!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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