Rating

4.8

feedback

4,020

Reviews

chart

#426

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    11%
  • Less than a month
    40%
  • Less than a year
    29%
  • More than a year
    14%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer service and quick response times. Users appreciate the ease of use of the app and the helpful support provided by the team. The app is described as helpful, easy to implement, and effective in meeting the needs of online store owners. Customers highlight the app's ability to manage product variations seamlessly and improve the shopping experience for their customers. However, there are a few negative reviews mentioning issues with pricing, order processing, and lack of transparency in updates, leading to some frustration among users.

Highlights

Excellent customer service and quick response times
Ease of use and effectiveness in meeting user needs
Seamless management of product variations and improved shopping experience
Issues with pricing, order processing, and lack of transparency in updates
Positive feedback on the app's ability to help with customizations and resolving problems

Rating Breakdown

  • 5
    91% (3,673 ratings)
  • 4
    4% (153 ratings)
  • 3
    1% (36 ratings)
  • 2
    0% (20 ratings)
  • 1
    2% (61 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 21, 2025

Very helpful and willing to stay on the chat to get everything done. I really appreciate all the help that they gave me and the app seems to be working for what I need it for. Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

Quick response and provided the answers to my questions

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 9, 2025

Great service. Very nice app.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 8, 2025

Fairly easy to understand and implement with a little time, but when we ran into a formatting snag, Jordin from Support stepped in and got our drop-down stylings cleaned up in just a couple of minutes. Great support goes a long way! Highly recommend.

Using app

3 days

Total reviews

1

Average rating

5.0

4 / 5 Share

April 4, 2025

This app has been very helpful to meet my needs of "add-on" items for my product listings. Great customer service!

Using app

3 days

Total reviews

1

Average rating

4.0

All reviews

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