CustomCat: Print on Demand

Dec. 23, 2019

Easy set up and high quality product with low base cost. This app is one of best for fulfillment POD. Very good and fast support. I really like this. Thanks a lot CC

Dec. 23, 2019

Customcat is best for fulfilled POD. High quality, low base cost and fast shipping. Quick and good support. Help my business so much. Thank you

Dec. 23, 2019

This company doesn't care, I'm a long term seller and most of my orders are not made in a time frame that they promise, also they use UPS for shipping which takes a lot more time and lost packages. They don't answer on my mails and pleads to send out already, a few orders were over 14 days and still not done, I don't get my money back, if the customers wants to return the product it goes to charity, it's a let down! Products get bad reviews and I wouldn't recommend it long-term to nobody. This is my one and only bad review ever, I've recieved many bad ones because of this company. Stay away is my advice. Other honorable mentions, some mugs are blurry, some crooked and poor prints go through quality check like it's perfect, app has it's own problems with not working or unable to upload new designs etc...i could write a novel, the biggest problem and dissapointment is customer support and no priority when they screw up the product and has to be remade, it takes weeks.

Dec. 18, 2019

I really like this app, help my business is so much. Best app for fulfilled POD with high quality product and low base cost. Good and quick support and fast shipping. Very very good

Dec. 18, 2019

I really want to like this company, I do. I want to use them. But heres the problem. Black Friday I had an order come through, two items, both t-shirts. According to their company policy, it can take up to 10 business days, but generally takes less. Heres the problem, today is the 13th business day and the order is still not done. I've called them, contacted them through the app and they basically tell me that we had "more orders than expected on Black Friday and that the item did not pass quality control." Okay, that would be fine for the first 10 business days, but seriously? If you manufacture t-shirts, how exactly do you manage to screw it up that many times that it doesn't pass quality control? Additionally, its not even a custom design, its a standard design that countless people are selling on t-shirts. At this point, it just looks like there making excuses and they can't even tell me when the order is going to ship. It's so disappointing, especially since I bought the paid plan. Yet, on top of all of this, I have gotten chewed out by the customer big time and likely lost a valuable customer. My store isn't built on the Custom Cat app. I used the app for additional products (we manufacture and sell cigars!), so I don't rely on traditional advertising to obtain customers (were prohibited from doing so)- based on that, loosing a customer, especially based on how hard we've worked, because a company can't meet its obligations is just wrong. I'm tempted to call and check the status again today, but honestly, I'm really getting tired of their excuses, its old!

Dec. 15, 2019

This is best app fulfill POD product. Best support and love customcat. Very quick support and fast shipping. Happy with processing time, pricing and quality of prints. Thank you

Dec. 15, 2019

I really like this app, help my business is so much. Best app for fulfilled POD with high quality product and low base cost. Good and quick support and fast shipping. Very very good

Dec. 14, 2019

best app i ever use, very comfotable. Shirt is hight quality, with cheap base cost and fast shipping. i will recomend my friend use it. Thank you so much

Dec. 13, 2019

Very good app for fulfillment POD. High quality, low base cost with very quick support. Help me business so much and get a lot orders. Thanks

Dec. 12, 2019

Great app for fulfillment and good service . I think they give a good price for all product. Strongly recommend !

Dec. 6, 2019

I am so glad I did a test order with these guys the commerce integration is easy to use and I love the variety. I am hoping to get my first sample soon!

Dec. 4, 2019

CustomCat has great customer service, and fast fulfillment times. The majority of my orders from last Christmas season were delivered on time. If anyone is looking for a fast and a reliable fulfillment partner, CustomCat is your best option.

Dec. 4, 2019

This is best app fulfill POD product. Best support and love customcat. Very quick support and fast shipping. Thank you

Dec. 2, 2019

I built an entire store around this app, ordered $1,200 worth of samples in 4 different orders to outfit my test team. Prints and embroidery were so bad I didn't even give them to my test team. Shirt colors faded into ink, see shirts through print, burn marks from over pressing, placement of prints incorrect, garments with other stains/blemishes on them, embroidery looked like 5 year old kid's crayon drawing.. they were all crooked and miss-stitched. When I inquired about a refund it took 5 emails and 10 days to get a response. Final response was they would reprint but not refund and wanted a report and photo for all 40+ items they destroyed. After 4 orders of mistakes I cut my losses and donated them all to a homeless shelter. On top of all this print time alone was 2+ weeks but they claim print 1 to 6 days.

Nov. 26, 2019

Great app - I've used all POD companies over the last 5 years and CustomCat has risen to the top option. Happy with processing time, pricing and quality of prints. Use them for all my direct to garment printing. Issues are rare but its impressive how fast they respond to and fix any order problem. I'm Happy

Nov. 19, 2019

This is best app for fulfill POD product. Best support and low basecost. Very quick support and fast shipping. Thank you so much

Nov. 19, 2019

This is the best app for POD product fulfillment. Handle and delivery time is short. Recommended app. Seller support has been great! Quickly responsive to any questions I had. The pricing is by better than any of the other apps I have tried.

Nov. 14, 2019

Just recently switched to Customcat from another vendor. I have been very pleased so far with their product range but most importantly their customer service. I could call them 5 times a day with questions and they are simply amazing. I look forward to working with them more. If you decide to go with them, you will not regret it. ♥

Nov. 14, 2019

I'm fulfilling via CSV file. Great app, the support service is amazing :) Not yet has eBay connect integration, please add more integration connects.

Nov. 14, 2019

Seller support has been great! Quickly responsive to any questions I had. The pricing is by better than any of the other apps I have tried.