All reviews

Rating Breakdown

  • 5
    76% (422 ratings)
  • 4
    3% (14 ratings)
  • 3
    2% (9 ratings)
  • 2
    5% (28 ratings)
  • 1
    15% (83 ratings)
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5 / 5 Share

Nov. 14, 2019

Excellent App. I loved Bulk Upload. I saved many times and working really effectively. Base cost is also good. Love <3

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2019

Support is the best! Also, the quality always is checked carefully. And average shipping time is in the top of POD industry.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 11, 2019

if i could give them -5 stars I would. Unless you want to have to replace every item for crap print quality or terrible embroidery, hard pass on this one. theres pleny other POD companies that do quality work and actually QC thier products before shipping. This company has cost me thousands of dollars in replacements because of incorrect colors and just flat out embarssing work. in response to the comment below. the wrong embroidery color was only the final straw in literally every project being an embarassing mess. I am not new to the embroidery or POD worlds. the work you do is absolutely substandard.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Hey this is Geena, we have been speaking for the last couple of weeks through support tickets. We understand your concern regarding the thread colors in the recent embroidery order. We do our best to make the design guidelines/embroidery rules readily available and have a standing offer for sellers to email any specific art files to our support team ([email protected]) to confirm that they are conducive to our embroidery standards. I also see that Brett has reached out to you. Hopefully we can come to some sort of resolution.

5 / 5 Share

Nov. 5, 2019

Very fast and good support team. I love them (include Alex handsome guy). This is best app for fulfillment POD, high quality and the lowest base cost with fast shipping. Thank you so much!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2019

This app is best for fulfillment POD product. Fast shipping and low basecost.With high quality product.Help me business so much.Will keep using and thanks

Store

Loowax

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2019

Best app for fulfill POD. Verry fast and good support, high quality and low basecost with fast shipping.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2019

This is best app for fulfillment POD, high quality and low basecost with fast shipping. Very fast and good support. Thank you so much

Store

datamz

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2019

I am extremely please with the customcat app and its POD features. For near two years I have delivered high quality, well priced products to my customers. The team behind the app has been beyond supportive and so instrumental to me. Their knowledge, professionalism and patience has helped to give me the edge needed to present my brand in a world class manner. I do highly recommend customcat to anyone entering the dropshipping space. Thanks CC Team for all you do! Dr. Gerard Ruff HenoticSports.com

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2019

This is best app for fulfillment POD. High quality and low basecost with fast shipping. Very very quick and good support. This app help my business so much. Will keep using. Thanks

Store

Totomin

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2019

The best partner app in two years. Good products, good quality. Support team is so cute & beauty, quick response.................................................

Store

AweFam

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 31, 2019

I've been Customcat's partner for more than 2 years. They work very well, I always receive their support.

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 31, 2019

I love this app. This greatest for my business. Good Services and Excelent Support. High recommended for fulfill POD

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2019

This is best app for Fulfillment POD product with high quality and low base cost. The customer service behind CustomCat is amazing. Very good and fast support and Easy set up and use. If you have any questions or difficulties they will help you and do so quickly and professionally. Thank you to the entire CustomCat team.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2019

The customer service behind CustomCat is amazing. If you have any questions or difficulties they will help you and do so quickly and professionally. I'm amazed at the care that they extend to their customers. Thank you to the entire CustomCat team.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2019

This is the best app for POD product fulfillment. Handle and delivery time is short. Recommended app.

Store

Famirst

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2019

This is best app for Fulfillment POD product with high quality and low base cost. Very good and fast support and Easy set up and use. Thanks

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2019

This is best app fulfill for POD product. Very easy use, low base cost and fast support. Thank you so much

Store

Tototee

Using app

27 days

Total reviews

1

Average rating

5.0

3 / 5 Share

Oct. 25, 2019

A: Why would you send hats in a bag and not a box? Frustrated customer that would like to see this change. B: Thank you kindly for the response. It took me a long time to figure out as I had deleted many apps and reinstalled due to an issue. I just happen to be in my final review after reinstalling and posting t shirts, etc and ran into the log files and noticed an order#. This hat was chosen from an advertiser to wear on his show. He said the hat was good other than the bag delivery and was bent out of shape. I'll reinstall maybe and use the app. Would like to see reviews of the product while creating the appeal.

Using app

4 months

Total reviews

8

Average rating

3.6

Developer Reply

Thanks for your review. CustomCat ships hats with air pillows inside the cap to maintain the structural integrity during transit to buyer. We ship 500+ caps every day and the Sept report shows 2 were replaced due to damaged in transit. We stand behind our service and would always replace an order that is lost, or damaged, in transit. Your hat was delivered over 100 days ago? We typically cant replace a shipping issue over 3 months after you received the order but you can email [email protected], with a picture to illustrate any order concern, and tell Mike B said it's okay to buy you a new hat. I can also be reached at [email protected]

5 / 5 Share

Oct. 24, 2019

I am continuously blown away by how amazing Customcat is as my drop shipping provider. Not only have I never had a customer complaint on any product they have shipped, but I constantly am getting praise for how fast they are able to print, usually the same day as ordered, and promptly ship the products. On top of all that I recently had the opportunity to attend a convention to sell some of my products in person, but was very limited on time given before hand. I called Customcats customer service line, where I was quickly greeted by a very friendly person, who helped me with all my questions, and then offered to personally keep an eye on my order to make sure it would ship in time for my convention, but none of that even became an issue because they were able to fulfill my entire order, of 5 different shirt designs on multiple sizes, multiple different designed mugs, and a variety of sticker designs, totaling 79 various items the day I placed the order and shipped it out that night! If you are looking for a good drop shipping company for your new online business, look no further, Customcat is leaps and bounds ahead of all the completion! I can't wait to continue to work with them for years to come!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2019

Best app for business, good and quick support. Absolutely amazing support staff!! This is the best choice for POD

Store

Vevotee

Using app

11 months

Total reviews

1

Average rating

5.0