CustomCat: Print on Demand
Customcat - Print On Demand App | Top Rated POD...
Rating
4.3
feedback
556
chart
#834
All reviews
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March 17, 2019
customcat app is an easy app to use. Their customer service is great. i have being using customcat to fulfill me product for years. Mr. mike is very helpful and very patient to answer my questions. i personally recommend customcat 100%
March 18, 2019
Everytime, I attempt to download from my library, I get 403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied. I am the owner...and also can't get any customer support for the past 4days. I have called, sent emails and still no help regarding why I am unable to download from my shopify/custom cat library after creating and uploading images. I would like this issue addressed. This is now the 5th day without contact or fix. Customer Service non-responsive and error is a problem.
March 15, 2019
excellent customer service. Five stars for CC********************************************************
March 15, 2019
This app is best for fulfillment and easy to use, quick support. Really help my business a lot. I have been use Customcat for over 3 years and this is my best choice. Thanks
March 14, 2019
I'm new to this but found the youTube training videos exceptional in explaining "how to." JT in customer service is so awesome and responsive in getting my questions answered. I also like the emails CustomCat sends out with very helpful links. The app is very user friendly and integrating products up into my shop was a breeze. Highly recommend.
March 13, 2019
I wouldn't be in business without customcat. Very easy to use interface and top notch customer service
March 8, 2019
Thank you, I feel satisfied with Customcat's service, this is a good start for those who really want to join online business like me.
March 5, 2019
Brett Feinbaum is a beauty! give that man a raise! ....................................................................................................
March 4, 2019
CustomCat is very resourceful and easy to manage. So far I see it being the BEST print on demand thus far. Great customer service and very helpful information on learning how to work the app.
March 4, 2019
The app is user friendly & the customer service is fantastic. Help my business so much and very good support. CustomCat is the best POD company in the industry.thanks
Feb. 27, 2019
The app is user friendly & the customer service is fantastic. Help my business so much and very good support. CustomCat is the best POD company in the industry.
Feb. 27, 2019
This is best fulfillment for my job, help me so much. Very good support and i will still use this app for my business
Feb. 26, 2019
The app is user friendly & the customer service is fantastic. CustomCat is the best POD company in the industry.
Feb. 25, 2019
So far, I've had a very positive experience with CustomCat. I had no problem integrating and setting up all of my products. They have tons of POD items to choose from and the best part of my experience has been the customer service. Naturally, when just starting out, there are a lot of questions. I had a bunch of questions and was able to speak with someone directly and also connect with them via email for any future questions. They have been great and I look forward to adding more products and really growing with CustomCat.
Feb. 23, 2019
The app has a terrible interface unlike it predecessors modern easy to use interface. Plus the main reason for uninstalling is that they force you to use the vendor name of "CustomCat." Thats totally contradictory of making self branded merchandise. Not sure why they do this, by all means they don't have to since other on demand services don't require it, but it's likely a selfish from of marketing for them. Beware! Printful and Gooten are much better and more customizable.
Hi, I am sorry you did not like your initial experience with us. I wish you would have talked to us first before uninstalling. Actually, you do not have to have the vendor name ("CustomCat") displayed on the site. We would never make you list your vendor like that. Most people do not want this to show so it will default to not showing the vendor.
Feb. 21, 2019
I used this app to help me increase my sold. I realy like it, it would be nice if it production and shipping faster.
Feb. 18, 2019
First of all - what a great company. Your first concern is probably shirt quality. I wear the shirts I sell and they look great to me after many washings. Next is ease of shirt creation. I can create a pile of custom shirts very quickly with their system. Next is customer service - STELLAR!! I wish every company I dealt with was as fast and competent as Customcat. Today I had a setting wrong in Shopify that led to 7 orders not going through. One phone call with JT at Customcat got me going and he also fixed my settings so I did not have that issue again - all in about 4 minutes. I love Customcat!!
Feb. 11, 2019
Thanks JT for helping me setup my account. I'm excited to start using CustomCat as my print on demand partner.
Feb. 7, 2019
I love using customcat! Easy to navigate and the staff is amazing! Mike B helped me out when I ran into a snag. I'm new to the DTG scene and still learning. Even with that being said he treated me like I was a long time customer and was very responsive via email and calls. I don't know if I can get that level of customer service anywhere else. My customers are extremely happy with the products as well. I highly recommend them!
Feb. 6, 2019
Easy to use. The support folks actually answer my phone calls and have been very helpful. I'm still getting acclimated to their procedures but their tutorials & training videos were helpful. I'm very happy with their app and I would recommend it.