Appikon ‑ Back In Stock

Great app, very good support via online chat, solved our issue!

Very quick response for my request for help. They took the time to understand my request and quickly helped me. Excellent service.

The app is simple to use and does well what we asked for. Besides, great support. Highly recommend~!

Only just installed the app but was already impressed with the functionality and the speedy online live help - excited to see what else is in store.

Some weeks ago, we switched from the Klaviyo Back in stock default flow solution to Restock Alerts, mainly because of the function to distinguish between stock locations (something that wasn't possible in Klaviyo and caused a lot of wrong Back in stock notifications). It took us a few days to set everything up and move our current Back in stock notification list from Klaviyo to Restock Alerts without losing any of the queued customers. During the setup process, the customer support always replied super quickly which was very helpful in that phase. The live chat is a true gem. So far, everything works quite well. We appreciate the feature of manually deleting products (e.g. old generations) or unsent notifications (if sent out manually via Klaviyo). That way, we can keep our list of queued customers clean. One thing that could be improved from our point of view is that the whole system is based more on Product IDs and Variant IDs than on SKUs. Since our company mostly works with SKUs, we would love to be able to display the item's SKU in the list of sent/unsent notifications, for example.

Over the top customer service! Not only Sourabh fixed the glitch we were experiencing but looked into an area where we never noticed and offered help! *He changed the default country code for SMS notifications from USA to Hong Kong. Your app is the best solution for people like us who doesn't have the time and knowledge to fix IT issues. Thank you so much!

Superb app and a super cool customer support team. Awaiting them to release whatsapp alerts as well .

We use this app to help notify our customers when our sold out products are back in stock. We learned from a customer that this function was not working, so we reach out for support through their app platform. We were happily surprised and impressed with how quickly they jumped into resolve our issue. Great customer service and support!

Really fantastic support! The guy, who has helped me is Abuzar. - very fast answer - perfect support - and solved my problem within few minutes only Thanks a lot for great support!!!

Works great, customer service was super efficient and helpful! Shikha was the support rep that helped me. I just signed up for the Starter Edition to get access to the feature to have notify on pre-order products.

I was looking for an app that was more modern and current, while highly functional for our site. This one checks EVERY button, and beyond that they customer service to make the tweaks we needed to work on our site were top notch. I'm so impressed I'm actually looking at moving me Preorders to this company as well. THANK YOU Abuzar!

Abuzar helped me to installing and setting up the app and styles. They also offer free notifications for trials.

I just got this app but the fact that someone was there to help at almost midnight eastern US time, made me want to leave them a good review. Hopefully this app won't disappoint, it seems to have everything I need.

We have tried out multiple back-in-stock applications and this one is the best one. Customer support has been really great too! They answer your questions in under 3 minutes which has been awesome!

Such an awesome app to stay in touch with customers! well worth it! and the online support is excellent!

good so far, only on a trial.. but good to see who has signed up for notifications and for what products. Easy to change colors.

The app works great! Its great for customers to be able to use this option when something is out of stock. Its easy to use.

Awesome App and amazing fast support when needed! Highly recommended for saving sales when product is out of stock.

estoy apenas probando esta app, el soporte muy bueno me atendieron rapidísimo y de manera muy eficiente

We deployed this app and found it mainly plug-and-play. We've had it running for several months and have been pleased with the simple functionality. As a company, we have decided to eliminate any SMS messaging, and their support was quick to disable the SMS option so customers would only receive stock updates via email. Great support as the change was completed within minutes.