All reviews

Rating Breakdown

  • 5
    79% (426 ratings)
  • 4
    7% (37 ratings)
  • 3
    2% (11 ratings)
  • 2
    1% (6 ratings)
  • 1
    11% (58 ratings)

Reviews with Text

  • 99% (535)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 21, 2018

Great app - and so is the customer service. Guri was exceptional in handling my questions and finding a solution quickly with no hassles. Thanks again GURI!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2018

Fantastic app! The customer service and support is outstanding!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2018

The app works good and the support we got from Abhijit and Harry at Bold was wonderful!

Store

Btiff

Using app

Over 1 year

Total reviews

1

Average rating

5.0

3 / 5 Share

Aug. 8, 2018

The concept of this app is great, but has created several issues for us. The communication from Bold has been great, but they don't seem to understand what is going on or how to fix it. Each time I reported an issue, they fix that but a new issue appears. I seem to be going around in circles. I have decided we don't need the app more than we don't need the hassles in trying to get it working correctly. The other apps I use from Bold (Loyalty Points & Sales Motivator) are working well and I recommend these apps.

Using app

5 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 8, 2018

awesome support and setup , went above and beyond expectations

Using app

6 days

Total reviews

6

Average rating

5.0

1 / 5 Share

Aug. 7, 2018

Recommended to use this for Quantity Breaks by Bold Support, as their quantity breaks app was broken. Worst thing we ever did. Sales down because it doesn't show 'From' prices on the collection pages and also when customers buy the quantities with discount doesn't get applied to the order, so totally useless. AVOID if using for quantity breaks.

Using app

6 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 3, 2018

Great app, FANTASTIC customer support. We have a heavily customized theme and it took a lot of work to update it. They worked with us until it was perfect! Thank you so much!!

Using app

6 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 2, 2018

Really great customer service! We have a unique customization on our product pages and Bold stepped in to help install their app into our customization. Very fast response times and very fast solution. Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2018

I am new to selling online, Shopify, and the Bold Customer Pricing App. But I run an online metabolism-based nutritional supplement store and use the Customer Pricing App to give my Wholesale-Retail customers who own a brick & mortar store or fitness center to buy my products at wholesale discounts and sell them in their businesses. The Customer Pricing App gives me the "hands-off" automation I need to make 300-400% more revenue. It's a keeper!!!!! Rich Farina, M.S.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2018

Loving this app so far. For anyone offering a discount on subscribe this is definitely one you should consider. I noticed that a lot of subscribers weren't opening the email they were sent containing the discount code. Using this app you can have subscribers instantly see the discounted products on your site, no reliance whatsoever on them finding the email in their inbox. I expect this to make a big difference to conversions. You can then offer discounts codes on top of that. Something surprisingly difficult to achieve with Shopify. My initial installation didn't go so smoothly, there is quite a lot of liquid changes so you need a developer to get this working. However the tech support from Bold was fantastic and they spent considerable time integrating the app directly into my theme. Thank you very much Jade! I think other users are running into trouble with the installation because it seems to be quite unique to the theme. Looking through the code changes that Jade made I can't imagine there is one single to do list for everyone. If you think about it, what this app does is really quite complicated so you need to have patience to get it working. Due to it's unique capability it's potentially a game changer to any store owner so I'd say it's worth the effort.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2018

Fantastic app! The customer service and support is outstanding! Abhijit was very helpful though the pairing of the app. He took the time to answer my questions, troubleshoot the discrepancies I had, which were my fault and not the apps fault, overall very satisfied with this app and Bold! Thanks again Abhijit!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2018

The app works well, it shows the discounted (wholesale) pricing on the category pages in addition to the product pages. Customer support is very helpful.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2018

Extremely helpful staff that got me through a lot of confusion! :)

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2018

Very please with the app. Excellent work

Store

Habrok

Using app

About 23 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 11, 2018

Thanks a lot to Joao from the customer support for his help and time!! He gave me the missing information I was looking for. I will continue on this app.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2018

We've been using several Bold products since moving our shop a couple of months ago, and they're great! Had a small hiccup today and Parminder was quick to find the problem and fix it within minutes! The best!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2018

Just started with this App and after a few little misunderstandings on my behalf the support team got me up and going in a flash! Could not have been more helpful and informed. Very happy... and thanks all round.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2018

Wow! that was the best experience I've had so far with any app. Had a really terrible locking app and decided to try this app out to streamline. i contacted support and spoke to guri and literally in a matter of minutes i was contacted by Iurii who let me know he was installing it. in a matter of minutes it was done. i was stunned. and our site is poppin! BOLD i have no idea what changes you've made but your support team is definitely taking it up a notch! thanks guys!!!!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2018

The support guys rock :) Fixed my issue within 2 days as hoped for.

Using app

About 1 month

Total reviews

6

Average rating

3.7

5 / 5 Share

May 23, 2018

We were having pricing issues so an urgent request was sent out. Despite the time difference, they sent back a response (almost immediately), filled with detailed instructions, screenshot images, and with a genuine passion to help. That last part, you have to truly appreciate - Technical expertise is one thing, but to be genuine in your passion to help others, that's another. Amazing apps, even better Support system - Thanks Harry!

Store

I Detox

Using app

About 5 years

Total reviews

2

Average rating

5.0