All reviews

Rating Breakdown

  • 5
    79% (419 ratings)
  • 4
    7% (37 ratings)
  • 3
    2% (12 ratings)
  • 2
    1% (6 ratings)
  • 1
    11% (58 ratings)

Reviews with Text

  • 99% (529)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 10, 2015

Just started using this app and so far it works great! This app has allowed us to utilize Shopify as a wholesale channel freeing a lot of extra time and capital. Love it!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

We have used several apps from BoldApps over the years and they are always quick and easy to work with. The coding can be a little tricky, but their customer support is incredible. Most recently Mayank and Harpreet helped me fix several issues we were experiencing on our site. Both customer service representatives were helpful and easy to understand!

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 23, 2015

Un servicio de atención fantástico.

Using app

2 days

Total reviews

4

Average rating

5.0

3 / 5 Share

Feb. 9, 2015

This app would be great if it worked with inventory apps. Because it doesn't work with stitch labs i can't use it because stitch is more important for me than this app so I'm placing wholesale orders manually which isn't a problem really.

Using app

1 minute

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 2, 2015

The Customer Pricing app has worked as intended so far. This app was a lot of help in dividing my customer base into retail and wholesale. Still newer with using it and it takes a little time to remember some of the ins and outs, but fairly straight forward.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2015

BoldApps have been great to deal with. Support guru Holly was immensely helpful to us. They even built out a premium version of the Customer Pricing app that we needed so it saved us a lot of frustration and time. I totally recommend them! We will use them more in the future when the need arises. **Update: Bold Apps support took care of our Liquid install and helped us get up and going more quickly. First class operation!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2015

I really like this app's approach to discount pricing. With our site, coupon and discount codes were having a negative effect. Customers would leave checkout, look for coupon codes, and they may or may not return (and if they did, they would pay less than they were already willing to pay). This is such a better way of handling discounts in my opinion--especially for creating wholesale- or commission-based customer accounts. I will say the installation is a bit of an undertaking, but they do provide a detailed guide for getting it done. If you're somewhat comfortable with coding, you can take this approach. But, the customer support is great and very responsive, so just take advantage of that if you run into any problems. Thanks guys!

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 21, 2015

Love this app! The support team has been prompt and very helpful with all the questions I've had. It delivered what it promised and we are going to extend our use past the free trial period.

Using app

About 2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 8, 2015

After using this app for several months, I've found it not to be all it's cracked up to be. It doesn't integrate with other apps well. Customer service is not great either. I had an issue that went round robin with emails to these folks, who have too many Indians and not enough Chiefs on the other end. In the email string, it went on for over three weeks with the issue never being resolved and then they ended up saying it was my fault. I requested a credit for the month that I couldn't use the app while they were not doing anything to solve it and they simply ignored my request. Not good customer service in my opinion. Customer retention is far more important than a $29.99 credit in my opinion. Not to these folks. They just simply ignore you! If you are a small business, dependent on support of an app for your Shopify store and need fast response and solutions, I would recommend shopping around for another app for your Wholesale needs. I have another issue with the app now and because of the circular email ride I took with them last time, I can't get my problem solved lest I hop on that crazy train again just to get left at the station anyway.

Using app

12 months

Total reviews

3

Average rating

2.3

5 / 5 Share

Dec. 15, 2014

loving it so far. No more manual wholesale invoices to do up now :)

Using app

14 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 26, 2014

The customer specific application was just what our business needed. This has been a great product, and the job done with the "liquid code" update was seamless. Thanks!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2014

We receive a large number of order requests from our wholesale partners via phone. We quickly realized that this process was cumbersome and could not scale without additional resources. We turned to Bold Apps for their customer pricing app and have become enthusiasts. We're leveraging this app to maintain a holistic solution for managing orders and communicating to customers. There are several amazing opportunities that we can now take as a company that were before, unattainable. In a word, this app is fantastic and we're very happy to be using it.

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2014

This is our second paid app from Bold. Really like the customer pricing app. This app has allowed up to setup an very complex dealer login and pricing program with 4 different wholesale pricing level's. Overall I'm very happy with the app and it's functionality

Using app

About 2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 4, 2014

Great App, One major issue though, people can combine customer pricing rate and discount codes. Typically I run 20% coupon code via pop up windows when you land on the website or via remarketing. An existing customer can combinea reduce pricing let's say 20% + a 20% discount code...Which makes the app not really usable with my pricing strategy. Half the blame on shopify that is very limited with Discount code options. Hope you guys can do something about it because this is really hurting the concept of your app... Having few apps from you and knowing how you frequently add features on your product I'm hoping you can find a solution to that problem...

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 22, 2014

We have only really used the app for a week now. We do like it for the most part. It mainly does what we need. There was a couple things that we requested help on and they immediately got back to us with an answer. The liquid installation was done within a day. Would definitely recommend this app!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2014

We can't thank Bold Apps enough. The wholesale and VIP pricing has been a tramendous addition to our shop and it was so easy to setup. Our customers are already loving it!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2014

Love this app! It's pretty easy to set up and when I had issues the customer service was excellent. Would recommend to anyone wanting to offer wholesale prices to certain customers in the same shop as retail. Thanks!!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2014

If you need this app, you need it really badly--and there aren't any other options. Fortunately, this one is great. It gives you the ability to do a lot of important things, and the support has been way above and beyond the norm. We got a lot of customization done on this one, and Bold Apps has been an absolute delight to work with.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 5, 2014

Great application. Any lack of documentation was more than made up for by the stellar support team. They even got back to me on a Saturday! Friendly and knowledgeable, they knew the answers to my questions before I even knew what to ask! 10/10

Using app

3 months

Total reviews

3

Average rating

5.0

4 / 5 Share

July 11, 2014

Has the features I need. Very confusing liquid installation process, you will probably have to shell out an extra $40 just to get up and running.

Using app

About 3 hours

Total reviews

1

Average rating

4.0