All reviews

Rating Breakdown

  • 5
    83% (207 ratings)
  • 4
    3% (8 ratings)
  • 3
    2% (6 ratings)
  • 2
    5% (12 ratings)
  • 1
    6% (16 ratings)
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5 / 5 Share

July 19, 2017

Great app and amazing support. Highly recommended

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2017

Great customer/technical support. Ryan and Heri go above and beyond any level of customer service I've ever received from any app in the Shopify app store. Thank you so much!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2017

Excellent App and company, customer service from these guys is the best and havent had any issues

Store

Tugtee

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2017

Great customer support! I can highly recommend customify app and Henri who answered all my questions and helped me with issues I had in my store. Customer support is everything when it comes to using apps online! I highly recommend this app, it is great and the customer service is timely and excellent.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2017

I have been a long time customer of Customify and I love Heri, best developer I have ever worked with. I wish more developers were like him. He answers my questions quickly.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

March 15, 2017

This app works great for me. The support team set everything up and got it working. You will need an art program such as photoshop for creating the base and mask for the designer bounders which look hard but is really easy once you do it. theres youtube vids to show you how. everything is setup with an easy to get around look and nothing complicated about the setting for your product. It does also give good css control so you can get your colors in there. only draw back I have is it does get some what slow in loading if you add alot of stock designs to the designer. Read somewhere that you can group them and it helps but havent tried yet. Overall once setup and going it is a good app.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

1 / 5 Share

Dec. 14, 2016

Apparently they dont respond or help out like many of the other customizer developers. 4 months no return contact. delete. and refund please.

Using app

3 months

Total reviews

2

Average rating

1.0

1 / 5 Share

Dec. 3, 2016

It is a real nightmare to set up the sample image. I struggled for 3 days and decided to remove the app from my store.

Using app

6 days

Total reviews

2

Average rating

1.5

1 / 5 Share

Nov. 7, 2016

Yet another app that promises and does not deliver .... Come on Shopify, you need to start some quality control !

Using app

About 5 hours

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 4, 2016

Great app and great support. Thank you for the fast response.

Store

Nuucase

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2016

Fantastic app, that has everything you need, best app for product customisation on shopify. The customer service is fantastic, I have asked for it to be fitted to my theme, colours changed and all sorts of help and they have been fantastic, always a response and always a resolution. Definitely Recommended.

Using app

About 1 month

Total reviews

3

Average rating

5.0

2 / 5 Share

Sept. 7, 2016

disappointed by the slow response & instagram feature not working

Using app

3 months

Total reviews

1

Average rating

2.0

4 / 5 Share

Sept. 3, 2016

I must say I am very happy and impressed with this app. I searched and tried so many I was really getting discouraged. But then I found Customify. It is working like a charm. The code input was little scary but instructions well laid out and I'm zipping right along. Still setting things up in my shop BUT I've checked and checked the app all is good but one hiccup. It's in the mobile app and they are working on it. When I emailed support they got right back to me. Peace of mind. That's worth a LOT. Thanks Customify!

Using app

About 2 months

Total reviews

1

Average rating

4.0

2 / 5 Share

May 15, 2016

So far no resposne after 4 days from anyone regarding installation or any questions.

Using app

4 days

Total reviews

3

Average rating

4.0

2 / 5 Share

April 29, 2016

I was really disappointed with Support. During our free trail, they only helped with installation. When I had issues with variants and a few other things, they never emailed back. I didn't want to continue past the trial without knowing that the app would work for us.

Using app

7 days

Total reviews

1

Average rating

2.0

5 / 5 Share

March 20, 2016

This App is Excellent! Also This app has an Excellent and Amazing Team and Great Support! (Thank you very much Heri) ForhappyPets.com Thanks Customify App!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2015

This Team is amazing!!!! They are incredible helpful and go over and above!!!! ;) I worked with Heri and he was GREAT. If anyone is wanting a custom app I'd ONLY use this one. FYJ Henri

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2015

The only thing better than the Customify app is the team that supports it, and both have exceeded my expectations. They are making a real difference in my store and creating a buzz about our custom products. And just in time for the holidays! Thanks guys.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2015

Love the app, clean, easy to install. And even better support to help with detail of the installation.

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 21, 2015

Developer is very good help once get replied, he/she even get me some custom coding to merge my theme, I have to say that is very outstanding. By the reason I seeing many Developer will ask for lots of money for some sample modified to match the theme selected. but sorry to say that, response time are kind of very slow. few days to get answer, dont know why, most shopify Developer reply slow, but they do a wonderful app anyway. Is hard for setting up the apps when someone like me in a hurry and not coding person also new to shopify. This is very good app with some improvement and kind of user friendly. Having order detail about which image and text customer type and selected would be much better when for produce custom product. -Image upload more than one. -Assign graphic to different collection -Pop up/switch window by clicking design button, loading the designer app on every product page when start will turn customer down. -Using less image layer -Allow Gif rather then PNG for Glare will speed up the loading time. For who need sample customization product, I definitely recommended, and this low cost for testing out.

Using app

29 days

Total reviews

1

Average rating

4.0