All reviews

Rating Breakdown

  • 5
    83% (208 ratings)
  • 4
    3% (8 ratings)
  • 3
    2% (6 ratings)
  • 2
    5% (12 ratings)
  • 1
    6% (16 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 28, 2017

OK WOW! BUY THIS APPLICATION I waited quite a while to post a review, because I like to use the application for a while, get a good feel for the support, and make sure it works well in a live environment. All of these are great and the application is amazing. I have put this support team through the paces in adding, removing and changing many aspects of this application. Every time they have come through in the end with flying colors. I am a programmer in a previous life, so I understand that you have to have a certain amount of patience depending on what your asking for to fix or change, and sometimes the doctor does not make the best patient. That being said, Heri's team (I feel like I know him personally), has done a yeoman's job in getting all the programming completed, and I have an application that I think is absolutely amazing, and I'm not done yet. The only thing that I would say requires some effort, is the time difference between me and the support/customization team (Heri). I live in Florida and the support team is 12hrs ahead. This can be frustrating at times, but overall the team has worked through those issues, and has been very responsive in spite of this difference. BUY THIS APPLICATION, and give your customers an amazing experience. Thanks Customify team for all your hard work, I look forward to a future of more changes, and more exciting advancements in what is already a great application.

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

July 19, 2017

Great app and amazing support. Highly recommended

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2017

Great customer/technical support. Ryan and Heri go above and beyond any level of customer service I've ever received from any app in the Shopify app store. Thank you so much!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2017

Excellent App and company, customer service from these guys is the best and havent had any issues

Store

Tugtee

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2017

Great customer support! I can highly recommend customify app and Henri who answered all my questions and helped me with issues I had in my store. Customer support is everything when it comes to using apps online! I highly recommend this app, it is great and the customer service is timely and excellent.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2017

I have been a long time customer of Customify and I love Heri, best developer I have ever worked with. I wish more developers were like him. He answers my questions quickly.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

March 15, 2017

This app works great for me. The support team set everything up and got it working. You will need an art program such as photoshop for creating the base and mask for the designer bounders which look hard but is really easy once you do it. theres youtube vids to show you how. everything is setup with an easy to get around look and nothing complicated about the setting for your product. It does also give good css control so you can get your colors in there. only draw back I have is it does get some what slow in loading if you add alot of stock designs to the designer. Read somewhere that you can group them and it helps but havent tried yet. Overall once setup and going it is a good app.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

1 / 5 Share

Dec. 14, 2016

Apparently they dont respond or help out like many of the other customizer developers. 4 months no return contact. delete. and refund please.

Using app

3 months

Total reviews

2

Average rating

1.0

1 / 5 Share

Dec. 3, 2016

It is a real nightmare to set up the sample image. I struggled for 3 days and decided to remove the app from my store.

Using app

6 days

Total reviews

2

Average rating

1.5

1 / 5 Share

Nov. 7, 2016

Yet another app that promises and does not deliver .... Come on Shopify, you need to start some quality control !

Using app

About 5 hours

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 4, 2016

Great app and great support. Thank you for the fast response.

Store

Nuucase

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2016

Fantastic app, that has everything you need, best app for product customisation on shopify. The customer service is fantastic, I have asked for it to be fitted to my theme, colours changed and all sorts of help and they have been fantastic, always a response and always a resolution. Definitely Recommended.

Using app

About 1 month

Total reviews

3

Average rating

5.0

2 / 5 Share

Sept. 7, 2016

disappointed by the slow response & instagram feature not working

Using app

3 months

Total reviews

1

Average rating

2.0

4 / 5 Share

Sept. 3, 2016

I must say I am very happy and impressed with this app. I searched and tried so many I was really getting discouraged. But then I found Customify. It is working like a charm. The code input was little scary but instructions well laid out and I'm zipping right along. Still setting things up in my shop BUT I've checked and checked the app all is good but one hiccup. It's in the mobile app and they are working on it. When I emailed support they got right back to me. Peace of mind. That's worth a LOT. Thanks Customify!

Using app

About 2 months

Total reviews

1

Average rating

4.0

2 / 5 Share

May 15, 2016

So far no resposne after 4 days from anyone regarding installation or any questions.

Using app

4 days

Total reviews

3

Average rating

4.0

2 / 5 Share

April 29, 2016

I was really disappointed with Support. During our free trail, they only helped with installation. When I had issues with variants and a few other things, they never emailed back. I didn't want to continue past the trial without knowing that the app would work for us.

Using app

7 days

Total reviews

1

Average rating

2.0

5 / 5 Share

March 20, 2016

This App is Excellent! Also This app has an Excellent and Amazing Team and Great Support! (Thank you very much Heri) ForhappyPets.com Thanks Customify App!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2015

This Team is amazing!!!! They are incredible helpful and go over and above!!!! ;) I worked with Heri and he was GREAT. If anyone is wanting a custom app I'd ONLY use this one. FYJ Henri

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2015

The only thing better than the Customify app is the team that supports it, and both have exceeded my expectations. They are making a real difference in my store and creating a buzz about our custom products. And just in time for the holidays! Thanks guys.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2015

Love the app, clean, easy to install. And even better support to help with detail of the installation.

Using app

3 months

Total reviews

1

Average rating

5.0