All reviews

Rating Breakdown

  • 5
    83% (208 ratings)
  • 4
    3% (8 ratings)
  • 3
    2% (6 ratings)
  • 2
    5% (12 ratings)
  • 1
    6% (16 ratings)
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5 / 5 Share

Nov. 15, 2017

Has worked very well for my business thus far, wanted to give a huge approval to their support team. Responds ridiculously fast and does everything you ask of them when there is an issue. especially Hasan who has been my developer.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2017

Hasan Kamal!!! He is a rock star man. He solved the problem immediately. I received a lot of selfless help from him. All customers will get good results when they receive his service. Every time I work with him is a great time.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2017

I’ve had my custom tshirt shop for a little under a year now. I’ve tried all the customizable apps on my site. Nothing works better than this app and no app gives the back end support this app does. I needed troubleshooting done on one of my products Hasan Kamal the customer rep fixed it for me and gave me step by step instructions on how to prevent it and fix it if it ever happened again. Truly a great experience.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

Nov. 7, 2017

The app is not extremely user-friendly and neither is the installation process. When attempting to configure the app in my store, it took several days to receive a response. For me, this was unacceptable as I needed to launch my store and could not do so without the appropriate application installed. After speaking to two representatives, I never received a resolution and had to cancel my subscription and uninstall the app. I ended up going with another product personalization app that has worked much better, more user-friendly, and very prompt customer service.

Using app

9 days

Total reviews

3

Average rating

3.0

5 / 5 Share

Nov. 6, 2017

Kamal is simply superb and he responded so quick and solved the issues in a jiffy !!!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2017

Hasan worked with me to set up the app so that it performed how we envisioned, even when our chosen theme wasn't cooperating. GREAT customer service and top quality app that does what it claims! If you need customization on your Shopify site - GET THIS APP!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2017

What a class act !!! They set me up within 24 hours, answered any questions I had right away. The product is great. I wish all the apps were like this. Dan from NJ

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2017

Great Product and Great customer service. Hassan helped me in every step needed to solve my issues with pre-loaded templates. I tried the competitor for the same trial period and I was amazed by the service provided by this company. This is the best hands down!! Thank you very much for taking every step with me.

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 21, 2017

This app is amazing and customer service is superb. Hasan Kamal helped resolve all my problems and was very patient. I tried a previous app, but I had to cancel because the customer service was nonexistent. I really love the app and looks good in my store.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2017

Very impressed with customer service! I am somewhat tech savvy but had to ask for assistance with the install. All themes are different so sometimes that happens! I was quite busy thru out the day and did receive response to my delayed emails. I am only on my second day of my free trial and these guys already have me up and running their app on my custom product. My product was from scratch and they helped me set it up to where it looked correct on my product. Hasan is awesome! Check you emails man, these guys do get back to you! The are friendly too! Unlike some other APP people who have an ego complex about their product and try and make the issue your own incompetence! These guys rock and they actually help you! Thank You!

Using app

4 days

Total reviews

2

Average rating

5.0

3 / 5 Share

Sept. 29, 2017

I will use it again if you can make it more mobile friendly. It should load faster

Using app

3 months

Total reviews

1

Average rating

3.0

1 / 5 Share

Sept. 26, 2017

Worst App that I ever seen ! Do not lose your time and work !

Using app

8 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

Sept. 17, 2017

My first review on Shopify but it worth it !! I struggled all day with another app, too complicated... With Customify, it took me 10 minutes and the result is perfect and and f**** nice ! I'm a really happy customer :D P.S : for the non-english website, you have the possibility to translate every input in the app, this is for me a very important thing !

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2017

This app is amazing and with their customer service being so supportive you can just email them your issues and they will get back to you soon. Thumbs up for the app and their service.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2017

This app is one of a kind ! I didn;t find anything similar to do what I had in mind.. Among that the support was straightful and great ! Thumbs Up !

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2017

Heri and Customify have been phenominal! There is a very small learning curve, (no more than any other app) but relative to the capabilities that the tool provide you and your customers, it is more than worth it. We needed some modifications/additions to the app and they have accommodated us 110 percent! We couldn't be happier with the price, the service, the functionality and the dependability of Customify...more specifically Heri, who has taken the time to learn our business, what we and our customers want and need, and to incorporate these attributes into the app. Simply amazing. We can't say enough. Get this app!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2017

Although it took a while to get things sorted out, Heri and his team did a lot of custom work for FREE in order to get the tool working exactly as I needed it. The app now works perfectly and has all the features I need. Easy system to download print files and very user friendly. Great price for a great app. Thanks for all the support.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2017

The customify support team are absolutely fantastic. They were patient and attentive to my needs; and made all the necessary adjustments. Highly recommended.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2017

Wow! These things don't come along very often. I LOVE LOVE LOVE this app! The customer service is first-class! Don't doubt it just get it! THIS APP IS A WINNER!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2017

Everything is fine, the app is worth in term of pricing and service

Using app

About 5 years

Total reviews

1

Average rating

5.0