All reviews

Rating Breakdown

  • 5
    76% (78 ratings)
  • 4
    3% (3 ratings)
  • 3
    3% (3 ratings)
  • 2
    6% (6 ratings)
  • 1
    12% (12 ratings)

Reviews with Text

  • 100% (102)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 15, 2018

Great app and awesome customer service!!!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2018

Their support team has been super helpful with the implementation of their app on my site. I've had a ton of special requests that they have been more than willing to accommodate and help me with! I highly recommend!

Using app

12 days

Total reviews

2

Average rating

4.5

2 / 5 Share

July 25, 2018

Sadly it didn't work for me. They really didn't try very hard to help me with my template. Pity because it would work very well for us.

Using app

6 months

Total reviews

5

Average rating

4.4

5 / 5 Share

June 25, 2018

Very nice app and really good support!!

Using app

5 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 10, 2018

Very frustrating app to work with. They installed the program for me and then I watched every single You Tube video trying to figure out how to do a simple text box where the letters would go in once the customer typed them in. They wasn't anything. This was the last email I received from Kamal: "There is add text also i fix your button, but there is still some error, because your time give me headcache, but you can test using debut theme, i will work on it to solve it" YOU have a headache??? I have spent countless hours trying to get this to work. It has been several days now and nothing so onto the next.....

Using app

13 days

Total reviews

1

Average rating

1.0

5 / 5 Share

April 8, 2018

So far i am pleased with this app and their support was also great.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2018

Great App and amazing customer service! Thank you very much :)

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

March 3, 2018

Awesome support, well working app - guys you made my day!!! I can 100% recommend these guys

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2018

I would recommend this app, i had trouble at the start and support was awesome, special thanks to Hasan for his efforts

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2018

This is a great app. I am able to offer clients a new ability online that I always dreamed of offering. Most importantly, Hasan has been extremely helpful in answering questions and providing help with installation. He really knows this app and is ALWAYS available to speak. Best customer service ever! Thank you Hasan! Meredith E.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2018

Hi, I had problem with the installation of the App. I contacted the Help center and now everything is ok. I want to thank Hasan who has been really kind and extremely professional.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2018

Absolutely outstanding customer service, we had a few issues with the installation of the App but after sending a message Hasan was more than happy to help. Hasan went above and beyond what was expected, the response time was fantastic and we are really looking to implementing this to our shopify store. The software is far more professional looking then any of the other customise product apps available. This is a real game changer for the items we sell thank you so much Hasan!!

Using app

5 days

Total reviews

1

Average rating

5.0

2 / 5 Share

Dec. 6, 2017

Right now, I do not have any response at all. First installation is nearly 3 days ago, but nobody is responding to the mails. The backend of the app itself looks promizing and the design in whole is really nice. But it makes no sense without running properly....

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 4, 2017

Hasan Kamal has been amazing to work with along with the rest of the team since Day 1. We're very happy with the service (and so are our customers). Thanks again! :)

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2017

From the moment that I installed this app, Hasan Kamal been there helping me all the way. This is a great app and the service is nothing but satisfactory.

Using app

About 1 month

Total reviews

8

Average rating

4.8

5 / 5 Share

Nov. 6, 2017

Hasan worked with me to set up the app so that it performed how we envisioned, even when our chosen theme wasn't cooperating. GREAT customer service and top quality app that does what it claims! If you need customization on your Shopify site - GET THIS APP!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2017

The customify support team are absolutely fantastic. They were patient and attentive to my needs; and made all the necessary adjustments. Highly recommended.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2017

OK WOW! BUY THIS APPLICATION I waited quite a while to post a review, because I like to use the application for a while, get a good feel for the support, and make sure it works well in a live environment. All of these are great and the application is amazing. I have put this support team through the paces in adding, removing and changing many aspects of this application. Every time they have come through in the end with flying colors. I am a programmer in a previous life, so I understand that you have to have a certain amount of patience depending on what your asking for to fix or change, and sometimes the doctor does not make the best patient. That being said, Heri's team (I feel like I know him personally), has done a yeoman's job in getting all the programming completed, and I have an application that I think is absolutely amazing, and I'm not done yet. The only thing that I would say requires some effort, is the time difference between me and the support/customization team (Heri). I live in Florida and the support team is 12hrs ahead. This can be frustrating at times, but overall the team has worked through those issues, and has been very responsive in spite of this difference. BUY THIS APPLICATION, and give your customers an amazing experience. Thanks Customify team for all your hard work, I look forward to a future of more changes, and more exciting advancements in what is already a great application.

Using app

12 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 20, 2017

I have been a long time customer of Customify and I love Heri, best developer I have ever worked with. I wish more developers were like him. He answers my questions quickly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 14, 2016

Apparently they dont respond or help out like many of the other customizer developers. 4 months no return contact. delete. and refund please.

Using app

3 months

Total reviews

2

Average rating

1.0