Customify ‑ Custom Product App
Customify | Custom Product App | Customize Product
Rating
4.3
feedback
249
chart
#1,773
All reviews
Rating Breakdown
Review RSS Feed
Nov. 13, 2020
This is a wonderful app. The support team is very helpful and lightening fast responding with any questions I have. This app has so many possibilities and it can take your website to a whole new level!
Using app
Almost 3 years
Total reviews
1
Average rating
5.0
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
Oct. 27, 2020
Used to be a great app for product customization. Recently there have been constant server problems on the developer's side causing consistent downtime. They blame getting "hacked" but don't seem to have any plan to improve. There are plenty of Shopify apps that do the same thing in a more reliable way. I'll be sure to update this review in the event things improve but for now steer clear of this app Update 10/27: I said I would update this review as things progress. After posting this review the developer assured me a permanent fix would be put in place by yesterday. As of today, the app is completely down and inaccessible to all customers. I would strongly advise anyone to avoid using this app until things improve.
Thank you for your review. We have upgraded our app servers to the higher performance server. We also use multiple servers now to optimize uptime.
Oct. 10, 2020
used to be a good app now it's not working at all everything is bugged I am done using this app anymore.
We tried reaching out to iiGears but they wouldn't respond to our emails.
Oct. 9, 2020
This is a great app! It really gives my store a more professional appearance....and Hasan is the best Technical Support guy ever!!
Aug. 19, 2020
The concept is good, but for some reason, it keeps telling me that I have been logged out. Hope there's more tutorial offered.
June 25, 2020
I can't say enough how awesome this app is! The customer service is outstanding. Hasan is super awesome and patient! I recommend this app for anyone wanting to add customization to their store. Thanks, Customify!!!!
True Voyage Apparel, Thank you for taking the time to share your experience with us. We're grateful to have customers like you. Regards, Erica
Feb. 10, 2022
Great app and amazing customer service. We had some special requirements. Hasan was supporting us quick and professional. Six stars for Hasan.
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
June 19, 2020
Usually I don't write a review even when I get a service i'm expecting based on what you pay for, but this app helped me a lot and without their best customer service I wouldn't be able to make it. Thank you Hasan as this guy is a superstar in being responsive as fast as you think and straight to the point and helpful. I appreciate all the handwork and I really recommend this app if you are in a customization industry.
I'm glad we were able to meet your expectations! It's wonderful that customify has made such a difference for you. We are glad and If there's anything else we can do to help, please let us know. Regards, Erica
June 17, 2020
how can i coontact you? i like this plug-in very much...............................................
Hello Blinkam, You can always reach us at [email protected]. We would be happy to work with you. Regards, Erica
June 3, 2020
The app itself might get a little tricky sometimes but with Hasan's help we were able to fix all the problems – extremely helpful, quick and friendly support! Highly recommended :) Thank you!
Hello dein-fasnetsbecher, I'm happy you're pleased with the results and that we were able to help resolve the problems. It would always be a pleasure serving you. Regards, Erica
May 25, 2020
Hasan was the best support person I have ever encountered. The is the perfect app for any custom business.
May 21, 2020
Extremely prompt and helpful customer support. We use the app for custom apparel on our online store and it works great. Special thanks to Hasan for quick responses and for providing best solutions !!!
April 23, 2020
I'm about 90% of the way to completing the setup of my customisable items. Hasan has been brilliant at keeping in touch , giving advice and keeping me on track. I'm looking forward to working with them for a long time.
April 8, 2020
Very easy and simple to use. Great for stores looking for customers to build/customize product. Hasan responded very quickly and fixed a few issues. App was working great it was more visual things I was trying to fix and again Hasan responded quickly fixed everything right away. Thank you!!
March 26, 2020
Great customer service !! They are helping with setting up everything ! I wish it was free i just wanted a text box but i love how they help right away.
March 18, 2020
I have been trying to test it for a few days now unsuccessfully. When I spoke with CS Erica H, she advised to use it with Firefox. When I asked if it will eventually work with Chrome so I can make an informed decision to finalize which app to use post trial, her response was "I can see you are using Chrome, hence the suggestion to use Firefox" - verbatim - which is a stupid answer given the question. I responded back to "re-ask" my question but she did not bother replying. DON'T WASTE YOUR TIME WITH THIS APP. Small businesses have limited resources, including time and effort, and a day or two spent on figuring out one app that has many competition is a day wasted.
March 8, 2020
Very powerful app and great support. The support excellent processed all my changes. I am very grateful for this app. Thanks to the support Team!
March 8, 2020
Advertised free plan for developing stores but actually no, must purchase a plan :( disappointing as I would like to try this for a new store
Feb. 23, 2020
I really like this app as it was quick to get working and the customer service is awesome, almost instant replies. The app is very limited thou, would like to massage the app to fit the needs of my site. Would be nice if you could turn some features off and adjust more. Not being able to choose PT instead of PX is troubling. The app does not send back the base color code, just the font color. With a few more options as mentioned this app could be almost perfect, at least for my site